TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Awesome This was very good for me coz it explained everything to me.
Date published: 2022-04-16
Rated 5 out of 5 by from Turbotax software is great, except lengthy license Turbotax software is great. However, I printed out the software license agreement and skimmed through it. It is a horribly long license agreement with a lot of legal jargon. It is too bad that such a lengthy license agreement is needed. I'm sure very few people bother to read the license agreement to try to understand what they are agreeing to. I can do my taxes in 1 or 2 hours with Turbotax unless I feel compelled to spend another 10 hours reading the license agreement.
Date published: 2022-04-16
Rated 5 out of 5 by from So easy to use! Being able to do my taxes in my own time with Turbo Tax has made it easy to do it at my pace with guiding me step-by-step.
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax is the way to go The website is very easy to use and it is designed in a non-intimating, fun way. The site is not overwhelming to use. Love it
Date published: 2022-04-16
Rated 5 out of 5 by from quick and easy! The experience every year is simple and Painless!!!!!
Date published: 2022-04-16
Rated 3 out of 5 by from Turbo Tax is good. We believe you purposefully confuse the pay at the end process
Date published: 2022-04-16
Rated 5 out of 5 by from turbotax was great easy to use. prompted me through with ease. gave good explanation where needed.
Date published: 2022-04-16
Rated 4 out of 5 by from Glitch in the review section I have used TurboTax in the past and it's always been great and easy to use but this year it stressed me out a bit. The "Check this Entry" section was not working- it wouldn't let me edit anything and nothing seemed to be wrong. It took me a few google searches to figure out how to get past that glitch- I had to go back to the W-2 entry section and retype what it was asking to edit.
Date published: 2022-04-16
Rated 5 out of 5 by from TAXES RETURNS ARE VERY DOABLE! After using a CPA for a few years, I returned to TurboTax. It took me a long time but I was able to complete my federal and state returns. I liked: 1. inputting many of my documents electronically rather than manually, although in one case Turbotax put the data in the wrong box causing the problem; 2. having access to an expert which I used two times and resolved my issues. 3. The experts really had the expertise required, 4.Even given the nearness to tax deadline the experts were available in short order. I have the confidence to keep on using Turbotax in the future--and it will be easier next time I am sure! One suggestion: Hawaii does not allow private pensions to be untaxable. I did not know that so I put in my private pension in addition to myState of Hawaii pension and Social Security. Turbotax should prevent private pensions from being nontaxable.
Date published: 2022-04-16
Rated 5 out of 5 by from TurboTax saved me time & money Taxes used to take me several days, entering information by hand and double-checking my entries, having my husband check them, making corrections, getting paperwork in a jumble - now I let TurboTax import the majority of my information, while still giving me the opportunity to review everything that is imported. The organization is so straight-forward, with the opportunity to click on a question to get more information - by the end I felt like I was a tax expert & I was confident everything was entered correctly and I had received every tax break that I was due.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1146
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome This was very good for me coz it explained everything to me.
Date published: 2022-04-16
Rated 5 out of 5 by from Turbotax software is great, except lengthy license Turbotax software is great. However, I printed out the software license agreement and skimmed through it. It is a horribly long license agreement with a lot of legal jargon. It is too bad that such a lengthy license agreement is needed. I'm sure very few people bother to read the license agreement to try to understand what they are agreeing to. I can do my taxes in 1 or 2 hours with Turbotax unless I feel compelled to spend another 10 hours reading the license agreement.
Date published: 2022-04-16
Rated 5 out of 5 by from So easy to use! Being able to do my taxes in my own time with Turbo Tax has made it easy to do it at my pace with guiding me step-by-step.
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax is the way to go The website is very easy to use and it is designed in a non-intimating, fun way. The site is not overwhelming to use. Love it
Date published: 2022-04-16
Rated 5 out of 5 by from quick and easy! The experience every year is simple and Painless!!!!!
Date published: 2022-04-16
Rated 3 out of 5 by from Turbo Tax is good. We believe you purposefully confuse the pay at the end process
Date published: 2022-04-16
Rated 5 out of 5 by from turbotax was great easy to use. prompted me through with ease. gave good explanation where needed.
Date published: 2022-04-16
Rated 4 out of 5 by from Glitch in the review section I have used TurboTax in the past and it's always been great and easy to use but this year it stressed me out a bit. The "Check this Entry" section was not working- it wouldn't let me edit anything and nothing seemed to be wrong. It took me a few google searches to figure out how to get past that glitch- I had to go back to the W-2 entry section and retype what it was asking to edit.
Date published: 2022-04-16
Rated 5 out of 5 by from TAXES RETURNS ARE VERY DOABLE! After using a CPA for a few years, I returned to TurboTax. It took me a long time but I was able to complete my federal and state returns. I liked: 1. inputting many of my documents electronically rather than manually, although in one case Turbotax put the data in the wrong box causing the problem; 2. having access to an expert which I used two times and resolved my issues. 3. The experts really had the expertise required, 4.Even given the nearness to tax deadline the experts were available in short order. I have the confidence to keep on using Turbotax in the future--and it will be easier next time I am sure! One suggestion: Hawaii does not allow private pensions to be untaxable. I did not know that so I put in my private pension in addition to myState of Hawaii pension and Social Security. Turbotax should prevent private pensions from being nontaxable.
Date published: 2022-04-16
Rated 5 out of 5 by from TurboTax saved me time & money Taxes used to take me several days, entering information by hand and double-checking my entries, having my husband check them, making corrections, getting paperwork in a jumble - now I let TurboTax import the majority of my information, while still giving me the opportunity to review everything that is imported. The organization is so straight-forward, with the opportunity to click on a question to get more information - by the end I felt like I was a tax expert & I was confident everything was entered correctly and I had received every tax break that I was due.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1146