TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by
Fleebos58 from
Turbo Tax Not What It Use to Be
I've been using Turbo Tax for years and this year's version seems to have some flaws, such as screens not following properly. I'm also annoyed at the claim that a free copy of state tax is included yet they charge $20.00 to file. Its always been that way but its still annoying. Why isn't that included in the yearly download cost or disclosed in a more transparent way.
Date published: 2023-02-06
Rated 5 out of 5 by
Angela19630 from
Tax Preparation
The expert was very nice and patience and checked everything I am pleased
Date published: 2023-02-06
Rated 5 out of 5 by
Olivertwist1 from
Turbo Tax is the way to go!!!
Always professional and ready to help ..documents are easy to understand
Date published: 2023-02-06
Rated 5 out of 5 by
swish17 from
easy to use
we have used turbo tax for many years with ease and great results
Date published: 2023-02-06
Rated 5 out of 5 by
Jon751 from
Turbo tax
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Date published: 2023-02-06
Rated 5 out of 5 by
Darin 818 from
TurboTax is awesome
I love the help and agents and their level of expertise. Pete is GREAT.
Date published: 2023-02-06
Rated 5 out of 5 by
AJS JS from
Susette is AMAZING!!!!
Susette was by far the best tax agent I have ever worked with. She was so kind, personable, and thorough with our review. She not only searches every nook and cranny in our refund to make sure we were getting the maximum, but she also offered further help to ensure we are set up for success next year! We will be back to TurboTax next year from her service alone. Anyone who is lucky enough to work with her will feel the same we do! TurboTax is lucky to have her around!
Date published: 2023-02-06
Rated 5 out of 5 by
Fonste from
Ease of use and understanding
Well I reviewed other tax preps and decided this one was straight forward and simple to use and understand, so I did it. The questions on the forms helped me to input the information needed and guided me through the whole process...I am 81 and If I can do it anyone can. I have to say I did not care for the chats as they were not very understanding of the questions. I got better answers with Google.
Date published: 2023-02-06
Rated 5 out of 5 by
Pamela L Jester from
Turbo Tax is very helpful in Tax Preparation
TT is easy to do because you store my information and hopefully, I can take advantage of the other services you offer.
Date published: 2023-02-06
Rated 5 out of 5 by
I do not have a n from
Turbo tax is the best
My experience was great and the preparer was very helpful and nice
All TurboTax® Offerings Reviews - Page 11436
Date published: 2023-02-06
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Fleebos58 from
Turbo Tax Not What It Use to Be
I've been using Turbo Tax for years and this year's version seems to have some flaws, such as screens not following properly. I'm also annoyed at the claim that a free copy of state tax is included yet they charge $20.00 to file. Its always been that way but its still annoying. Why isn't that included in the yearly download cost or disclosed in a more transparent way.
Date published: 2023-02-06
Rated 5 out of 5 by
Angela19630 from
Tax Preparation
The expert was very nice and patience and checked everything I am pleased
Date published: 2023-02-06
Rated 5 out of 5 by
Olivertwist1 from
Turbo Tax is the way to go!!!
Always professional and ready to help ..documents are easy to understand
Date published: 2023-02-06
Rated 5 out of 5 by
swish17 from
easy to use
we have used turbo tax for many years with ease and great results
Date published: 2023-02-06
Rated 5 out of 5 by
Jon751 from
Turbo tax
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Date published: 2023-02-06
Rated 5 out of 5 by
Darin 818 from
TurboTax is awesome
I love the help and agents and their level of expertise. Pete is GREAT.
Date published: 2023-02-06
Rated 5 out of 5 by
AJS JS from
Susette is AMAZING!!!!
Susette was by far the best tax agent I have ever worked with. She was so kind, personable, and thorough with our review. She not only searches every nook and cranny in our refund to make sure we were getting the maximum, but she also offered further help to ensure we are set up for success next year! We will be back to TurboTax next year from her service alone. Anyone who is lucky enough to work with her will feel the same we do! TurboTax is lucky to have her around!
Date published: 2023-02-06
Rated 5 out of 5 by
Fonste from
Ease of use and understanding
Well I reviewed other tax preps and decided this one was straight forward and simple to use and understand, so I did it. The questions on the forms helped me to input the information needed and guided me through the whole process...I am 81 and If I can do it anyone can. I have to say I did not care for the chats as they were not very understanding of the questions. I got better answers with Google.
Date published: 2023-02-06
Rated 5 out of 5 by
Pamela L Jester from
Turbo Tax is very helpful in Tax Preparation
TT is easy to do because you store my information and hopefully, I can take advantage of the other services you offer.
Date published: 2023-02-06
Rated 5 out of 5 by
I do not have a n from
Turbo tax is the best
My experience was great and the preparer was very helpful and nice
All TurboTax® Offerings Reviews - Page 11436
Date published: 2023-02-06