TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from I love Turbotax I love that Turbotax is so easy to use and helps maximize my deductions.
Date published: 2022-02-17
Rated 5 out of 5 by from ROCK STAR! I am so grateful I used all of TurboTax products they offered last year and this year because of all the issues and questions I've had and how easy they make things as well as the speed they do things and the peace of mind I've been given. This year I used the full service and was matched with Terry who answered all my questions related to the fraud I had last year, all my unemployment, PUA, SS, Child Tax Credit, moving, changing my address with the IRS again, Earned Income, and so much more. Terry was always available online and offered to call at any time that was convenient to me. She completely took over doing everything for me while always keeping me updated with each step and allowed me to check anything I wanted as I continued to ask questions that she always answered using language I understood. Even regarding the fraud and other issues I've had to deal with last year that was not related to my taxes, Terry provided me with numbers, information, and resources I could contact so I could easily and quickly resolve them unlike the circles I've been running around myself trying to fix for so long. She absolutely went out of her way to explain everything to me. Her kindness and patience were absolutely something I needed after all I have been through in this past year, which is something I know a lot of us could appreciate this year. I cannot believe I was dreading doing this when Terry made it so easy and prepared all my things so quickly and easy and I didn't even have to be an expert on the computer or phone to do so because TurboTax makes everything so easy with each step laid out so clearly for you to input your information. Even if you have any complications, they are right there with you to walk you through it all. Knowing that TurboTax has me protected in every area of my taxes and my identity and so much more gives me such peace of mind especially with all the things going on in the world today. Being able to work with someone like Terry who treats you like a human and not just some paying customer trying to move on to the next person to make another buck like the other places I've been to before, while they keep adding charges without even knowing your situation, is by far one of the greatest parts of all of this and I will continue to use TurboTax full service every year. Thank you so much TurboTax and especially Terry, you are a Rock Star! Wishing you all the best!
Date published: 2022-02-17
Rated 5 out of 5 by from Easy Fast and easy to file. I have used Turbo Tax for a number of years and will continue to do so in the future.
Date published: 2022-02-17
Rated 5 out of 5 by from The BEST way to File Turbo Tax is all you need. They have it all, options, reviewing, customer support, e-file, all fast and easy at your fingertips. At the end you decide how you want your refund. All filing accepted. Been using them for years, NEVER a problem and kept updated on refund status. Don't look anywhere else.
Date published: 2022-02-17
Rated 5 out of 5 by from Turbo Tax is the greatest thing since sliced bread Last year I had problems with my dollar amount being returned. I notified Turbo Tax and they fixed all the problems.
Date published: 2022-02-17
Rated 5 out of 5 by from 2022 Always easy to do each year. Simple, very easy to understand.
Date published: 2022-02-17
Rated 5 out of 5 by from Quick and easy Great guidance and easy filing! Have been using TurboTax for decades now!
Date published: 2022-02-17
Rated 5 out of 5 by from So Easy!!! I love how I can do this on my lunch break! Simple and easy to follow instructions! Great product!
Date published: 2022-02-17
Rated 5 out of 5 by from WOOWOO LOVED IT SO EASY!!! jUST DONT THINK WE SHOULD HAVE TO WRITE A LONG REVIEW
Date published: 2022-02-17
Rated 1 out of 5 by from Terrible trouble with turbotax this year Had terrible time installing and working with turbotax this year. am a retired cpa and have used turbotax forever. The program would not install properly, had to call tech support twice, got hung up on first try and second person couldn't help me and told me that she uses a work around to get hers to do returns. still not working correctly.
Date published: 2022-02-17
All TurboTax® Offerings Reviews - Page 11422
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I love Turbotax I love that Turbotax is so easy to use and helps maximize my deductions.
Date published: 2022-02-17
Rated 5 out of 5 by from ROCK STAR! I am so grateful I used all of TurboTax products they offered last year and this year because of all the issues and questions I've had and how easy they make things as well as the speed they do things and the peace of mind I've been given. This year I used the full service and was matched with Terry who answered all my questions related to the fraud I had last year, all my unemployment, PUA, SS, Child Tax Credit, moving, changing my address with the IRS again, Earned Income, and so much more. Terry was always available online and offered to call at any time that was convenient to me. She completely took over doing everything for me while always keeping me updated with each step and allowed me to check anything I wanted as I continued to ask questions that she always answered using language I understood. Even regarding the fraud and other issues I've had to deal with last year that was not related to my taxes, Terry provided me with numbers, information, and resources I could contact so I could easily and quickly resolve them unlike the circles I've been running around myself trying to fix for so long. She absolutely went out of her way to explain everything to me. Her kindness and patience were absolutely something I needed after all I have been through in this past year, which is something I know a lot of us could appreciate this year. I cannot believe I was dreading doing this when Terry made it so easy and prepared all my things so quickly and easy and I didn't even have to be an expert on the computer or phone to do so because TurboTax makes everything so easy with each step laid out so clearly for you to input your information. Even if you have any complications, they are right there with you to walk you through it all. Knowing that TurboTax has me protected in every area of my taxes and my identity and so much more gives me such peace of mind especially with all the things going on in the world today. Being able to work with someone like Terry who treats you like a human and not just some paying customer trying to move on to the next person to make another buck like the other places I've been to before, while they keep adding charges without even knowing your situation, is by far one of the greatest parts of all of this and I will continue to use TurboTax full service every year. Thank you so much TurboTax and especially Terry, you are a Rock Star! Wishing you all the best!
Date published: 2022-02-17
Rated 5 out of 5 by from Easy Fast and easy to file. I have used Turbo Tax for a number of years and will continue to do so in the future.
Date published: 2022-02-17
Rated 5 out of 5 by from The BEST way to File Turbo Tax is all you need. They have it all, options, reviewing, customer support, e-file, all fast and easy at your fingertips. At the end you decide how you want your refund. All filing accepted. Been using them for years, NEVER a problem and kept updated on refund status. Don't look anywhere else.
Date published: 2022-02-17
Rated 5 out of 5 by from Turbo Tax is the greatest thing since sliced bread Last year I had problems with my dollar amount being returned. I notified Turbo Tax and they fixed all the problems.
Date published: 2022-02-17
Rated 5 out of 5 by from 2022 Always easy to do each year. Simple, very easy to understand.
Date published: 2022-02-17
Rated 5 out of 5 by from Quick and easy Great guidance and easy filing! Have been using TurboTax for decades now!
Date published: 2022-02-17
Rated 5 out of 5 by from So Easy!!! I love how I can do this on my lunch break! Simple and easy to follow instructions! Great product!
Date published: 2022-02-17
Rated 5 out of 5 by from WOOWOO LOVED IT SO EASY!!! jUST DONT THINK WE SHOULD HAVE TO WRITE A LONG REVIEW
Date published: 2022-02-17
Rated 1 out of 5 by from Terrible trouble with turbotax this year Had terrible time installing and working with turbotax this year. am a retired cpa and have used turbotax forever. The program would not install properly, had to call tech support twice, got hung up on first try and second person couldn't help me and told me that she uses a work around to get hers to do returns. still not working correctly.
Date published: 2022-02-17
All TurboTax® Offerings Reviews - Page 11422