TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from Does the install/download ever get better? The return went pretty smoothly, the problem was and has been every year for years, getting the darn disc to download. We had to reload 4 times and reboot the computer twice and it still didn't want to download fully. Last year it couldn't find the previous year return, it was there buy it wouldn't read it. The year before it couldn't find the previous year and it didn't want to file without updating but there were no updates. So much for tracking IRA or net loss carry forwards. This year had update/filing issues as well. I have used Turbo Tax for 25 years, I used to work for a CPA firm doing taxes and it is a great product, but I honestly think you rush the market so much to get early sales that the discs just aren't ready. I live in a remote area with iffy internet service. Having to download off the internet is painful. Yes, I will buy again next year, but it would sure be nice if things got smoother!
Date published: 2021-02-19
Rated 5 out of 5 by from TURBO Tax exceptionally easy & accurate Have been using Turbo Tax for many years. Love the convenience & ease of using this software. Will continue to use for many more years.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is great I will recommend and use again. The Live expect was extremely helpful
Date published: 2021-02-19
Rated 5 out of 5 by from Anthony was Helpful Although my solution was pretty easy. It was nice to have Anthony just re-affirm and point me in the right direction
Date published: 2021-02-19
Rated 5 out of 5 by from I enjoy using Turbo tax, it covers everything. The experience is very good , this is why I always come back. The only problem is that some forms are not ready when I am. I try to file early and usually have to wait for the forms.
Date published: 2021-02-19
Rated 5 out of 5 by from Once you go Turbo you'll never go see a TaxPro IT WAS "NO HEADACHE" APP, EASY TO FOLLOW. AND REPS ARE ALWAYS READY TO HELP.
Date published: 2021-02-19
Rated 5 out of 5 by from The Best Every Year I use Turbotax every year. It takes away the pressure of doing my taxes every year.
Date published: 2021-02-19
Rated 5 out of 5 by from great service A great service. We have used for the last three years.
Date published: 2021-02-19
Rated 5 out of 5 by from Awesome It was great just don't know why it keeps rejecting me
Date published: 2021-02-19
Rated 5 out of 5 by from Quick and Efficient I have been using turbotax for a number of years now. They are easy to do, quick to fill out, and are a very effective way to get your taxes done.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 11414
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Does the install/download ever get better? The return went pretty smoothly, the problem was and has been every year for years, getting the darn disc to download. We had to reload 4 times and reboot the computer twice and it still didn't want to download fully. Last year it couldn't find the previous year return, it was there buy it wouldn't read it. The year before it couldn't find the previous year and it didn't want to file without updating but there were no updates. So much for tracking IRA or net loss carry forwards. This year had update/filing issues as well. I have used Turbo Tax for 25 years, I used to work for a CPA firm doing taxes and it is a great product, but I honestly think you rush the market so much to get early sales that the discs just aren't ready. I live in a remote area with iffy internet service. Having to download off the internet is painful. Yes, I will buy again next year, but it would sure be nice if things got smoother!
Date published: 2021-02-19
Rated 5 out of 5 by from TURBO Tax exceptionally easy & accurate Have been using Turbo Tax for many years. Love the convenience & ease of using this software. Will continue to use for many more years.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is great I will recommend and use again. The Live expect was extremely helpful
Date published: 2021-02-19
Rated 5 out of 5 by from Anthony was Helpful Although my solution was pretty easy. It was nice to have Anthony just re-affirm and point me in the right direction
Date published: 2021-02-19
Rated 5 out of 5 by from I enjoy using Turbo tax, it covers everything. The experience is very good , this is why I always come back. The only problem is that some forms are not ready when I am. I try to file early and usually have to wait for the forms.
Date published: 2021-02-19
Rated 5 out of 5 by from Once you go Turbo you'll never go see a TaxPro IT WAS "NO HEADACHE" APP, EASY TO FOLLOW. AND REPS ARE ALWAYS READY TO HELP.
Date published: 2021-02-19
Rated 5 out of 5 by from The Best Every Year I use Turbotax every year. It takes away the pressure of doing my taxes every year.
Date published: 2021-02-19
Rated 5 out of 5 by from great service A great service. We have used for the last three years.
Date published: 2021-02-19
Rated 5 out of 5 by from Awesome It was great just don't know why it keeps rejecting me
Date published: 2021-02-19
Rated 5 out of 5 by from Quick and Efficient I have been using turbotax for a number of years now. They are easy to do, quick to fill out, and are a very effective way to get your taxes done.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 11414