TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from TurboTax is awesome! Great product, been using it for 8 years now for hassle-free tax returns!
Date published: 2023-02-20
Rated 5 out of 5 by from Easy and Breezy Turbo tax is very easy to get through your taxes. I feel they are cheaper than some places I have done before. I have been with Turbotax for at least 5 years. If you think you should switch to TurboTax just do it you will not regret it. I have paid with my refund and with a credit card, only if I have saved the money, if not paying with you refund is very easy.
Date published: 2023-02-20
Rated 5 out of 5 by from Super Easy! I remember in my college personal finance classes absolutely hating the unit over taxes. I shed tears over a hypothetical tax return. For the past five years, I also had a family friend who is a CPA file my taxes for me. Because I moved away, I decided I needed to be an adult and do it myself. Turbo tax was straight forward and helpful. I really should not have been stressed out over taxes.
Date published: 2023-02-20
Rated 4 out of 5 by from It was easier than expected It was easier than expected and I had to pause to grab information a few times and then come back to finish
Date published: 2023-02-20
Rated 5 out of 5 by from Turbo Tax exceeded my expectations Live Experts very good! Worked thru each page well.
Date published: 2023-02-20
Rated 5 out of 5 by from Filed early finally and it was super easy! I worked with Linda today who was extremely helpful and fun to talk to. Since I have a full-time job and a small business, I knew it would be complicated to complete by myself. She made the process painless and really quick.
Date published: 2023-02-20
Rated 1 out of 5 by from TURBOTAX HAS BEEN A NIGHTMARE! I purchased the product at a sore with the intention of using the CD. When I loaded it to my computer it told me I needed to update my Windows. I attempted to download it to my Turbotax account and received some sort of error. Whne I tried it again it told me it had been downloaded. I opened my account but it was not there. I spent over an hour on the phone with the help desk who basically told me they did noy know where my download went to and I would have to return it to the store where I bought it. The store has a no return policy once the package has been opened. I borrowed a family member's computer to use the disc. Then my electronically submitted forms were rejected even though my Adjust Gross Income from 2021 matched the amount on my 2021 tax forms. I would no longer recommend your product although I have been a loyal customer for many years.
Date published: 2023-02-20
Rated 5 out of 5 by from Easy as pie It was so easy I used for three years and will use ir again
Date published: 2023-02-20
Rated 5 out of 5 by from Most User-Friendly Tool EVER Feel good about doing my own taxes and that's because TurboTax is incredibly easy to use. If only everything was this seamless.
Date published: 2023-02-20
Rated 5 out of 5 by from Easy-squeezy for me I didn't engage with anyone, but all the calculations were done for me and I appreciate that a lot. I am relieved. Will use TurboTax next year and beyond!
Date published: 2023-02-20
All TurboTax® Offerings Reviews - Page 11387
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is awesome! Great product, been using it for 8 years now for hassle-free tax returns!
Date published: 2023-02-20
Rated 5 out of 5 by from Easy and Breezy Turbo tax is very easy to get through your taxes. I feel they are cheaper than some places I have done before. I have been with Turbotax for at least 5 years. If you think you should switch to TurboTax just do it you will not regret it. I have paid with my refund and with a credit card, only if I have saved the money, if not paying with you refund is very easy.
Date published: 2023-02-20
Rated 5 out of 5 by from Super Easy! I remember in my college personal finance classes absolutely hating the unit over taxes. I shed tears over a hypothetical tax return. For the past five years, I also had a family friend who is a CPA file my taxes for me. Because I moved away, I decided I needed to be an adult and do it myself. Turbo tax was straight forward and helpful. I really should not have been stressed out over taxes.
Date published: 2023-02-20
Rated 4 out of 5 by from It was easier than expected It was easier than expected and I had to pause to grab information a few times and then come back to finish
Date published: 2023-02-20
Rated 5 out of 5 by from Turbo Tax exceeded my expectations Live Experts very good! Worked thru each page well.
Date published: 2023-02-20
Rated 5 out of 5 by from Filed early finally and it was super easy! I worked with Linda today who was extremely helpful and fun to talk to. Since I have a full-time job and a small business, I knew it would be complicated to complete by myself. She made the process painless and really quick.
Date published: 2023-02-20
Rated 1 out of 5 by from TURBOTAX HAS BEEN A NIGHTMARE! I purchased the product at a sore with the intention of using the CD. When I loaded it to my computer it told me I needed to update my Windows. I attempted to download it to my Turbotax account and received some sort of error. Whne I tried it again it told me it had been downloaded. I opened my account but it was not there. I spent over an hour on the phone with the help desk who basically told me they did noy know where my download went to and I would have to return it to the store where I bought it. The store has a no return policy once the package has been opened. I borrowed a family member's computer to use the disc. Then my electronically submitted forms were rejected even though my Adjust Gross Income from 2021 matched the amount on my 2021 tax forms. I would no longer recommend your product although I have been a loyal customer for many years.
Date published: 2023-02-20
Rated 5 out of 5 by from Easy as pie It was so easy I used for three years and will use ir again
Date published: 2023-02-20
Rated 5 out of 5 by from Most User-Friendly Tool EVER Feel good about doing my own taxes and that's because TurboTax is incredibly easy to use. If only everything was this seamless.
Date published: 2023-02-20
Rated 5 out of 5 by from Easy-squeezy for me I didn't engage with anyone, but all the calculations were done for me and I appreciate that a lot. I am relieved. Will use TurboTax next year and beyond!
Date published: 2023-02-20
All TurboTax® Offerings Reviews - Page 11387