TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Product Review Good product for retired people on fixed income. Provides helpful advice and assistance, as well as convenience of on-line transmittal of completed forms. Very satisfied.
Date published: 2022-03-17
Rated 4 out of 5 by from Excellent tax product I've been using turbotax for 8 years. This product was recommended through my USAA affiliation. But, the only issue I ever have is the review. When TT says a "question" needs to be answered regarding one of the forms, there never is an explanation of what it is that you are trying to answer.
Date published: 2022-03-17
Rated 5 out of 5 by from Turbo Tax Live is awesome The agent found mistakes from previous years that got me a refund this year when I was expecting a huge bill since I sold a rental property
Date published: 2022-03-17
Rated 5 out of 5 by from TurboTax is awesome! This is my 3rd year filing with turbotax. It is the easiest and best option I have found. It makes it super easy -- by walking you through the entire process.
Date published: 2022-03-17
Rated 5 out of 5 by from TurboTax is great My experiences with TurboTax has been nothing but great. Everyone is committed to giving you the smoothest process and is attentive and very wonderful. They are all very knowledgable and make you feel comfortable doing your taxes
Date published: 2022-03-17
Rated 5 out of 5 by from The Software is Educational!! This software is very good. I have been using it for years now with no IRS audits. I started using Turbo Tax because I went to an H&R Block just once, and I found out that the agent did not go over all of my deductions which could have given me a bigger return. I have been educated a lot with filing taxes because of using the software. It has a step by step guide that walks you through every part of the filing process. I file my taxes ever year with Turbo Tax only.
Date published: 2022-03-17
Rated 5 out of 5 by from Excellent as Usual The folks at Intuit do it again! Turbo Tax 2021 is still as easy to use, and accurate as the first time I used it! 20+ year User, and still counting!
Date published: 2022-03-17
Rated 5 out of 5 by from Turbo Tax is Awesome! So easy to use. Will definitely recommend turbo tax to everyone.
Date published: 2022-03-17
Rated 5 out of 5 by from Terrific Filing with Turbo Tax is easy and reliable. It’s the best solution for someone that’s totally confident in filing returns.
Date published: 2022-03-17
Rated 1 out of 5 by from Forms not ready in timely manner, filled with bugs I've used turbo tax to file my taxes for 18 years but this year it fell flat on it's face. I completed my taxes early but had to wait a month to file because the forms were not ready. When they became ready, the updates caused a bunch of errors in my forms which led the software to ask me fill out the tax forms myself. Looking at forums I found other people had similar issues. After giving up trying to manually fix my forms, I found out on my own that running through all the questions at the beginning again fixes the errors. I was also disappointed that the online version allows you to import CSV files for stock or crypto sales, but the desktop version did not. This meant entering them in manually, line-by-line, with every line entry broken up into multiple screens to make it completely un-intuitive and cumbersome. After completion there was no table to easily verify my entries were correct (had to wait for it to spit out the tax form at the end to see it all in one place). Through this experience there was a bunch of troubleshooting which made the endeavor not worthwhile in my opinion. I really hope they update the desktop software and don't do this again. Releasing half-baked tax software that isn't capable of filing all forms until three-quarters through tax season is not acceptable.
Date published: 2022-03-17
All TurboTax® Offerings Reviews - Page 11330
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Product Review Good product for retired people on fixed income. Provides helpful advice and assistance, as well as convenience of on-line transmittal of completed forms. Very satisfied.
Date published: 2022-03-17
Rated 4 out of 5 by from Excellent tax product I've been using turbotax for 8 years. This product was recommended through my USAA affiliation. But, the only issue I ever have is the review. When TT says a "question" needs to be answered regarding one of the forms, there never is an explanation of what it is that you are trying to answer.
Date published: 2022-03-17
Rated 5 out of 5 by from Turbo Tax Live is awesome The agent found mistakes from previous years that got me a refund this year when I was expecting a huge bill since I sold a rental property
Date published: 2022-03-17
Rated 5 out of 5 by from TurboTax is awesome! This is my 3rd year filing with turbotax. It is the easiest and best option I have found. It makes it super easy -- by walking you through the entire process.
Date published: 2022-03-17
Rated 5 out of 5 by from TurboTax is great My experiences with TurboTax has been nothing but great. Everyone is committed to giving you the smoothest process and is attentive and very wonderful. They are all very knowledgable and make you feel comfortable doing your taxes
Date published: 2022-03-17
Rated 5 out of 5 by from The Software is Educational!! This software is very good. I have been using it for years now with no IRS audits. I started using Turbo Tax because I went to an H&R Block just once, and I found out that the agent did not go over all of my deductions which could have given me a bigger return. I have been educated a lot with filing taxes because of using the software. It has a step by step guide that walks you through every part of the filing process. I file my taxes ever year with Turbo Tax only.
Date published: 2022-03-17
Rated 5 out of 5 by from Excellent as Usual The folks at Intuit do it again! Turbo Tax 2021 is still as easy to use, and accurate as the first time I used it! 20+ year User, and still counting!
Date published: 2022-03-17
Rated 5 out of 5 by from Turbo Tax is Awesome! So easy to use. Will definitely recommend turbo tax to everyone.
Date published: 2022-03-17
Rated 5 out of 5 by from Terrific Filing with Turbo Tax is easy and reliable. It’s the best solution for someone that’s totally confident in filing returns.
Date published: 2022-03-17
Rated 1 out of 5 by from Forms not ready in timely manner, filled with bugs I've used turbo tax to file my taxes for 18 years but this year it fell flat on it's face. I completed my taxes early but had to wait a month to file because the forms were not ready. When they became ready, the updates caused a bunch of errors in my forms which led the software to ask me fill out the tax forms myself. Looking at forums I found other people had similar issues. After giving up trying to manually fix my forms, I found out on my own that running through all the questions at the beginning again fixes the errors. I was also disappointed that the online version allows you to import CSV files for stock or crypto sales, but the desktop version did not. This meant entering them in manually, line-by-line, with every line entry broken up into multiple screens to make it completely un-intuitive and cumbersome. After completion there was no table to easily verify my entries were correct (had to wait for it to spit out the tax form at the end to see it all in one place). Through this experience there was a bunch of troubleshooting which made the endeavor not worthwhile in my opinion. I really hope they update the desktop software and don't do this again. Releasing half-baked tax software that isn't capable of filing all forms until three-quarters through tax season is not acceptable.
Date published: 2022-03-17
All TurboTax® Offerings Reviews - Page 11330