TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
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Rated 5 out of 5 by from Was so easy to use! This was my first time doing my taxes instead of letting someone else. I was very nervous but TurboTax was so easy to use. I am very happy with this decision.
Date published: 2022-02-17
Rated 5 out of 5 by from TurboTax is Wonderful! I have now used TurboTax services for 3 years and each year it has been a great experience. This year I needed the assistance of a tax expert and I was able to talk directly to an agent. Karen was excellent in getting me the help I needed to complete and file my taxes.
Date published: 2022-02-17
Rated 5 out of 5 by from Easy to use This was my second time using Turbo Tax and it's been super easy filing my taxes. I'd definitely recommend them.
Date published: 2022-02-17
Rated 1 out of 5 by from Turbo overcharged for relatively simple returns I am not going to come back to Turbo next year because they charged me $39 PER RETURN and then another $39 just as a stick-it-to-ya, at least it feels that way. When you're only getting back a few hundred to begin with, it's disgusting to do that. I have never had this issue before but they would not let me proceed with my taxes unless I "upgraded" which they said each time was only going to be $39, which I thought I previously already answered that prompt, not $39 x 3. I'm so mad and I would rather pay H&R out of pocket and get a much better service, tailored to what I ACTUALLY need and it not be behind a paywall, than come back here. Turbo has really let me down.
Date published: 2022-02-17
Rated 5 out of 5 by from Turbo Tax Was Very Helpful I can't believe that I had the use of a tax expert to help me with my filing. She was very nice, knowledgeable and made the whole process easy. Thanks Turbotax.
Date published: 2022-02-17
Rated 5 out of 5 by from Simple & Painless-no paper cuts! Simple. Any mistake I have made is caught before sending, saves time!
Date published: 2022-02-17
Rated 3 out of 5 by from Turbotax is awesome It's great to file myself without having to pay a person to file my taxes..
Date published: 2022-02-17
Rated 5 out of 5 by from Turbo Tax Courtney was great congenial very helpful she showed me exactly what happened promptly
Date published: 2022-02-17
Rated 5 out of 5 by from Very helpful Easy and fast and helped me every step of the way.
Date published: 2022-02-17
Rated 4 out of 5 by from Turbo Tax is good but needs depth Provide more depth of every section in turbo tax so that we can take a better decision.
Date published: 2022-02-17
All TurboTax® Offerings Reviews - Page 11292
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Was so easy to use! This was my first time doing my taxes instead of letting someone else. I was very nervous but TurboTax was so easy to use. I am very happy with this decision.
Date published: 2022-02-17
Rated 5 out of 5 by from TurboTax is Wonderful! I have now used TurboTax services for 3 years and each year it has been a great experience. This year I needed the assistance of a tax expert and I was able to talk directly to an agent. Karen was excellent in getting me the help I needed to complete and file my taxes.
Date published: 2022-02-17
Rated 5 out of 5 by from Easy to use This was my second time using Turbo Tax and it's been super easy filing my taxes. I'd definitely recommend them.
Date published: 2022-02-17
Rated 1 out of 5 by from Turbo overcharged for relatively simple returns I am not going to come back to Turbo next year because they charged me $39 PER RETURN and then another $39 just as a stick-it-to-ya, at least it feels that way. When you're only getting back a few hundred to begin with, it's disgusting to do that. I have never had this issue before but they would not let me proceed with my taxes unless I "upgraded" which they said each time was only going to be $39, which I thought I previously already answered that prompt, not $39 x 3. I'm so mad and I would rather pay H&R out of pocket and get a much better service, tailored to what I ACTUALLY need and it not be behind a paywall, than come back here. Turbo has really let me down.
Date published: 2022-02-17
Rated 5 out of 5 by from Turbo Tax Was Very Helpful I can't believe that I had the use of a tax expert to help me with my filing. She was very nice, knowledgeable and made the whole process easy. Thanks Turbotax.
Date published: 2022-02-17
Rated 5 out of 5 by from Simple & Painless-no paper cuts! Simple. Any mistake I have made is caught before sending, saves time!
Date published: 2022-02-17
Rated 3 out of 5 by from Turbotax is awesome It's great to file myself without having to pay a person to file my taxes..
Date published: 2022-02-17
Rated 5 out of 5 by from Turbo Tax Courtney was great congenial very helpful she showed me exactly what happened promptly
Date published: 2022-02-17
Rated 5 out of 5 by from Very helpful Easy and fast and helped me every step of the way.
Date published: 2022-02-17
Rated 4 out of 5 by from Turbo Tax is good but needs depth Provide more depth of every section in turbo tax so that we can take a better decision.
Date published: 2022-02-17
All TurboTax® Offerings Reviews - Page 11292