TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax really helped me. I give them 5 stars. The only thing I think should be different is if you select for the self-employment help, but then don't use it they shouldn't make you pay for it. I selected it by accident twice. I read it wrong or something. Other than that it was an awesome experience!!! *****
Date published: 2023-02-21
Rated 4 out of 5 by from I got it done. Whew !!! It was a little dicey along the way because I have a lot of investments. Not everything came through in the download from the institution. So there were a lot of checking of numbers and adding amounts in. I did reach out a couple times for help. Both people were helpful. And they contacted me quickly, even on a weekend (but it was February). Suggestions for improvements: It would be nice to see the IRS forms being filled in along the way, perhaps off to the side. And I answered a lot of questions multiple times: like the disaster funds questions. That got annoying
Date published: 2023-02-21
Rated 3 out of 5 by from Becoming too expensive Makes filing taxes easier. It is becoming too expensive
Date published: 2023-02-21
Rated 5 out of 5 by from Turbotax is a wonderful tool I liked the experience very much. My expert was able to walk me through the whole process, very professional and knowledgeable.
Date published: 2023-02-21
Rated 3 out of 5 by from It is easy to do your taxes/don't like the upsell I have used Turbo Tax for a number of years. It is easy and convenient. I do not like how it consistently tries to upgrade to a higher package and/or sell me on their Credit Karma products. It is also frustrating seeing the advertisements that the service is free when it always costs be about $100 to file. I don't mind paying, just hate seeing them try to sell it as free when it is not.
Date published: 2023-02-21
Rated 5 out of 5 by from I Recommend Turbo Tax Easy to follow and complete forms. A bit repetitive but mostly OK. Suggest people print returns before filing. How do get back to printing
Date published: 2023-02-21
Rated 5 out of 5 by from AWESOME THEY WHERE VEVEY HELPFUL. EVERYTIME I CALLED AND HAD A QUESTION
Date published: 2023-02-21
Rated 5 out of 5 by from Better Than Expected I have done Turbo Tax myself in previous years and thought it was good to hand it over to someone to get a new baseline. Maybe I was missing something in the past or took something I wasn't supposed to take. So, I took a chance with the full service option. It worked great and speaking with people online was the same as in person. I recommend it to anyone instead of hunting down a local preparer.
Date published: 2023-02-21
Rated 4 out of 5 by from Income section is always difficult Some explanations difficult to understand. I will continue to use it.
Date published: 2023-02-21
Rated 5 out of 5 by from First timer Its really easy, its like tax for dummy. I don't why others would bring their tax to someone else when you learn and do it yourself.
Date published: 2023-02-21
All TurboTax® Offerings Reviews - Page 11253
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax really helped me. I give them 5 stars. The only thing I think should be different is if you select for the self-employment help, but then don't use it they shouldn't make you pay for it. I selected it by accident twice. I read it wrong or something. Other than that it was an awesome experience!!! *****
Date published: 2023-02-21
Rated 4 out of 5 by from I got it done. Whew !!! It was a little dicey along the way because I have a lot of investments. Not everything came through in the download from the institution. So there were a lot of checking of numbers and adding amounts in. I did reach out a couple times for help. Both people were helpful. And they contacted me quickly, even on a weekend (but it was February). Suggestions for improvements: It would be nice to see the IRS forms being filled in along the way, perhaps off to the side. And I answered a lot of questions multiple times: like the disaster funds questions. That got annoying
Date published: 2023-02-21
Rated 3 out of 5 by from Becoming too expensive Makes filing taxes easier. It is becoming too expensive
Date published: 2023-02-21
Rated 5 out of 5 by from Turbotax is a wonderful tool I liked the experience very much. My expert was able to walk me through the whole process, very professional and knowledgeable.
Date published: 2023-02-21
Rated 3 out of 5 by from It is easy to do your taxes/don't like the upsell I have used Turbo Tax for a number of years. It is easy and convenient. I do not like how it consistently tries to upgrade to a higher package and/or sell me on their Credit Karma products. It is also frustrating seeing the advertisements that the service is free when it always costs be about $100 to file. I don't mind paying, just hate seeing them try to sell it as free when it is not.
Date published: 2023-02-21
Rated 5 out of 5 by from I Recommend Turbo Tax Easy to follow and complete forms. A bit repetitive but mostly OK. Suggest people print returns before filing. How do get back to printing
Date published: 2023-02-21
Rated 5 out of 5 by from AWESOME THEY WHERE VEVEY HELPFUL. EVERYTIME I CALLED AND HAD A QUESTION
Date published: 2023-02-21
Rated 5 out of 5 by from Better Than Expected I have done Turbo Tax myself in previous years and thought it was good to hand it over to someone to get a new baseline. Maybe I was missing something in the past or took something I wasn't supposed to take. So, I took a chance with the full service option. It worked great and speaking with people online was the same as in person. I recommend it to anyone instead of hunting down a local preparer.
Date published: 2023-02-21
Rated 4 out of 5 by from Income section is always difficult Some explanations difficult to understand. I will continue to use it.
Date published: 2023-02-21
Rated 5 out of 5 by from First timer Its really easy, its like tax for dummy. I don't why others would bring their tax to someone else when you learn and do it yourself.
Date published: 2023-02-21
All TurboTax® Offerings Reviews - Page 11253