TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 1 out of 5 by from Can't get help My return has been stopped twice and no one on the ask a pro can help me. Don't waste your time or money.
Date published: 2021-02-19
Rated 5 out of 5 by from LOVE IT! Thank you saving me money! so appreciate the clarity, explanation and the ability to file my own taxes.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax makes it easy! The tax experts I spoke to were extremely informative: Rene- part 1 James- part 2 These people with many years experience in the tax world spoke to me in a language I could easily understand. They were very patient and very kind. My nominations for tax experts of the year go to Rene and James, they rocked it!
Date published: 2021-02-19
Rated 1 out of 5 by from Problems!!! Turbo Tax CA State PPP issues always I had an issue with the PPP loan between Fed and CA State. The state review by turbo tax said it was incorrect with errors due to the Fed and State balance sheet not agreeing. When you go to Fed form check the error and comeback and do the CA state tax again it adds the PPP again thus doubling the error. Took hours with self and CPA to find turbo tax did it correctly first time through you just have to ignore the error TT has. Tried to call help line 1 hour 15 minutes and no help! I have been using TT for over 25 years this is worse service and issues I have had.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo tax is easy to follow and very helpfull Inexpensive and easy to use. Very pleased with outcome
Date published: 2021-02-19
Rated 5 out of 5 by from turbo tax is fabulous It was as always easy to file and we will continue to use them
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is awesome Great experience!!!!!!!! Will use this service again.
Date published: 2021-02-19
Rated 5 out of 5 by from Filing taxes could not be any easier Filing taxes could only be easier if you only had to drop forms off and walk away. TT takes you through step by step. Make sure you have all of the appropriate documents and it is a breeze. I like the peace of mind no one else has access to our information.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax We've been using Turbo Tax for a long time and though many life changes. The process is easy and user friendly.
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax is easy, hands down. TurboTax makes filing my taxes one of the easiest processes I have to do all year. It really makes my life easier.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 11181
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Can't get help My return has been stopped twice and no one on the ask a pro can help me. Don't waste your time or money.
Date published: 2021-02-19
Rated 5 out of 5 by from LOVE IT! Thank you saving me money! so appreciate the clarity, explanation and the ability to file my own taxes.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax makes it easy! The tax experts I spoke to were extremely informative: Rene- part 1 James- part 2 These people with many years experience in the tax world spoke to me in a language I could easily understand. They were very patient and very kind. My nominations for tax experts of the year go to Rene and James, they rocked it!
Date published: 2021-02-19
Rated 1 out of 5 by from Problems!!! Turbo Tax CA State PPP issues always I had an issue with the PPP loan between Fed and CA State. The state review by turbo tax said it was incorrect with errors due to the Fed and State balance sheet not agreeing. When you go to Fed form check the error and comeback and do the CA state tax again it adds the PPP again thus doubling the error. Took hours with self and CPA to find turbo tax did it correctly first time through you just have to ignore the error TT has. Tried to call help line 1 hour 15 minutes and no help! I have been using TT for over 25 years this is worse service and issues I have had.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo tax is easy to follow and very helpfull Inexpensive and easy to use. Very pleased with outcome
Date published: 2021-02-19
Rated 5 out of 5 by from turbo tax is fabulous It was as always easy to file and we will continue to use them
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is awesome Great experience!!!!!!!! Will use this service again.
Date published: 2021-02-19
Rated 5 out of 5 by from Filing taxes could not be any easier Filing taxes could only be easier if you only had to drop forms off and walk away. TT takes you through step by step. Make sure you have all of the appropriate documents and it is a breeze. I like the peace of mind no one else has access to our information.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax We've been using Turbo Tax for a long time and though many life changes. The process is easy and user friendly.
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax is easy, hands down. TurboTax makes filing my taxes one of the easiest processes I have to do all year. It really makes my life easier.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 11181