TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from One of the best, intuitive, straightforwd I've been using for 2 decades with a lot of life changes through those years and no matter what life changes, Turbotax helped guide me with ease. This is the first year I used a tax advisor, she called within 5 minutes as promised (that never happens) and was polite and helped fix the issue. Thank you TT
Date published: 2023-02-21
Rated 3 out of 5 by from its ok but the live expert's are great not a huge fan of the softwear but if you use the live expert it really helps alot.
Date published: 2023-02-21
Rated 2 out of 5 by from Better in previous years I have been using Turbo Tax for more than 10 years and this year was the most challenging. The format and workflow was changed. I purchased a license code that the program doesn't ask for. It was confusing. I got all the way through the taxes online and was expecting TurboTax to ask for the license code near the end and it didn't. I had to figure out downloading the CD onto my computer and then transfer in the info from the online site. Intuit missed several marks this year. I feel sorry for people who do not know to Google search what is wrong and work to figure out how to get through in situations like this.
Date published: 2023-02-21
Rated 4 out of 5 by from Easy & Helpful Very user friendly software with lots of useful tips
Date published: 2023-02-21
Rated 4 out of 5 by from turbo tax is great so easy to use and put together. a tad expensive, but worth it.
Date published: 2023-02-21
Rated 4 out of 5 by from Nice and Easy.... Walked me through everything and answered the questions that I had.
Date published: 2023-02-21
Rated 5 out of 5 by from first time pretty easy to understand. took about an hour. next year should be way less.
Date published: 2023-02-21
Rated 4 out of 5 by from Easy to Use This was easy to use. And was quick. Was able to go thru everything and understand the questions. It covered everything.
Date published: 2023-02-21
Rated 3 out of 5 by from fair Program said I was owed a refund from my employer for having me pay way too much in social security taxes. This was INCREDIBLY incorrect
Date published: 2023-02-21
Rated 5 out of 5 by from People Friendly! TurboTax is extremely easy to use and the straight-forward questions make all the difference. Thank YOU! You saved me over $600 from last year in tax preparation fees!
Date published: 2023-02-21
All TurboTax® Offerings Reviews - Page 11176
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from One of the best, intuitive, straightforwd I've been using for 2 decades with a lot of life changes through those years and no matter what life changes, Turbotax helped guide me with ease. This is the first year I used a tax advisor, she called within 5 minutes as promised (that never happens) and was polite and helped fix the issue. Thank you TT
Date published: 2023-02-21
Rated 3 out of 5 by from its ok but the live expert's are great not a huge fan of the softwear but if you use the live expert it really helps alot.
Date published: 2023-02-21
Rated 2 out of 5 by from Better in previous years I have been using Turbo Tax for more than 10 years and this year was the most challenging. The format and workflow was changed. I purchased a license code that the program doesn't ask for. It was confusing. I got all the way through the taxes online and was expecting TurboTax to ask for the license code near the end and it didn't. I had to figure out downloading the CD onto my computer and then transfer in the info from the online site. Intuit missed several marks this year. I feel sorry for people who do not know to Google search what is wrong and work to figure out how to get through in situations like this.
Date published: 2023-02-21
Rated 4 out of 5 by from Easy & Helpful Very user friendly software with lots of useful tips
Date published: 2023-02-21
Rated 4 out of 5 by from turbo tax is great so easy to use and put together. a tad expensive, but worth it.
Date published: 2023-02-21
Rated 4 out of 5 by from Nice and Easy.... Walked me through everything and answered the questions that I had.
Date published: 2023-02-21
Rated 5 out of 5 by from first time pretty easy to understand. took about an hour. next year should be way less.
Date published: 2023-02-21
Rated 4 out of 5 by from Easy to Use This was easy to use. And was quick. Was able to go thru everything and understand the questions. It covered everything.
Date published: 2023-02-21
Rated 3 out of 5 by from fair Program said I was owed a refund from my employer for having me pay way too much in social security taxes. This was INCREDIBLY incorrect
Date published: 2023-02-21
Rated 5 out of 5 by from People Friendly! TurboTax is extremely easy to use and the straight-forward questions make all the difference. Thank YOU! You saved me over $600 from last year in tax preparation fees!
Date published: 2023-02-21
All TurboTax® Offerings Reviews - Page 11176