TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from It Does the job Makes everything easy and straight to the point. It makes sense for simple taxes.
Date published: 2022-02-18
Rated 5 out of 5 by from Quick and Easy Great, quick experience. This definitely allowed me to maximize my refund! I am happy.
Date published: 2022-02-18
Rated 5 out of 5 by from THE BEST been using turbotax for years, I've never had any issues.
Date published: 2022-02-18
Rated 5 out of 5 by from So easy to use I thought it would be complicated to use, but Turbo Tax was easy to use and got me back a lot of money.
Date published: 2022-02-18
Rated 5 out of 5 by from TurboTax is Awesome! Everybody should use TurboTax Live Premier. They answer all your questions, literally right away. They review your taxes on the spot. They call you within minutes. They know all the answers.
Date published: 2022-02-18
Rated 5 out of 5 by from TurboTax is great! TurboTax is great and is also up to par when it comes to my tax filing needs!
Date published: 2022-02-18
Rated 5 out of 5 by from Super Easy I love the hints and explanations that TurboTax provides.
Date published: 2022-02-18
Rated 5 out of 5 by from Awesome turbo tax Great service thanks for doing my taxes this year I will recommend it to all my friends and family awesome job TurboTax keep doing the great work
Date published: 2022-02-18
Rated 4 out of 5 by from took 4 ties, but made it on the 4th try. Last year they were all unavailable. and the connection was down
Date published: 2022-02-18
Rated 1 out of 5 by from Really gone downhill I've been using TurboTax for years and always found it to be a great service. This year has been the exact opposite. The problems started when I was trying to complete my return, but it was saying I needed to update TurboTax by clicking Check for Updates to connect to the website. The problem is that I'm using the web version of TT. I don't have the ability to update the software used by the website. This problem was compounded by the Live Help person insisting that I needed to update my computer somehow and disconnecting from the chat after making me use a second computer (which had the same error). Thankfully the second person I spoke to was able to fix the error. The most recent issue is the fact that my state return was rejected, but absolutely no information was given as to the specific reason. Just a category. This is not helpful at all. Also, it makes no sense that I should have to turn off adblockers to post a review. That alone dropped the rating from 2 stars to 1.
Date published: 2022-02-18
All TurboTax® Offerings Reviews - Page 11064
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from It Does the job Makes everything easy and straight to the point. It makes sense for simple taxes.
Date published: 2022-02-18
Rated 5 out of 5 by from Quick and Easy Great, quick experience. This definitely allowed me to maximize my refund! I am happy.
Date published: 2022-02-18
Rated 5 out of 5 by from THE BEST been using turbotax for years, I've never had any issues.
Date published: 2022-02-18
Rated 5 out of 5 by from So easy to use I thought it would be complicated to use, but Turbo Tax was easy to use and got me back a lot of money.
Date published: 2022-02-18
Rated 5 out of 5 by from TurboTax is Awesome! Everybody should use TurboTax Live Premier. They answer all your questions, literally right away. They review your taxes on the spot. They call you within minutes. They know all the answers.
Date published: 2022-02-18
Rated 5 out of 5 by from TurboTax is great! TurboTax is great and is also up to par when it comes to my tax filing needs!
Date published: 2022-02-18
Rated 5 out of 5 by from Super Easy I love the hints and explanations that TurboTax provides.
Date published: 2022-02-18
Rated 5 out of 5 by from Awesome turbo tax Great service thanks for doing my taxes this year I will recommend it to all my friends and family awesome job TurboTax keep doing the great work
Date published: 2022-02-18
Rated 4 out of 5 by from took 4 ties, but made it on the 4th try. Last year they were all unavailable. and the connection was down
Date published: 2022-02-18
Rated 1 out of 5 by from Really gone downhill I've been using TurboTax for years and always found it to be a great service. This year has been the exact opposite. The problems started when I was trying to complete my return, but it was saying I needed to update TurboTax by clicking Check for Updates to connect to the website. The problem is that I'm using the web version of TT. I don't have the ability to update the software used by the website. This problem was compounded by the Live Help person insisting that I needed to update my computer somehow and disconnecting from the chat after making me use a second computer (which had the same error). Thankfully the second person I spoke to was able to fix the error. The most recent issue is the fact that my state return was rejected, but absolutely no information was given as to the specific reason. Just a category. This is not helpful at all. Also, it makes no sense that I should have to turn off adblockers to post a review. That alone dropped the rating from 2 stars to 1.
Date published: 2022-02-18
All TurboTax® Offerings Reviews - Page 11064