TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turdo Tax is great! Easy, fast and (hopefully) accurate. Will use again!
Date published: 2022-03-30
Rated 5 out of 5 by from Quick and Easy TurboTax was easy, quick and efficient. Will definitely use again!
Date published: 2022-03-30
Rated 4 out of 5 by from Great with exception of some glitches TurboTax has always reliable and accurate for several years. This year, the review function continued to have errors regarding childcare credits. I did not do any input in that section as I do not have dependents. However, for both me and my husband it made me go back and review while insisting I had only put in partial information. It did the same thing with a couple of non-applicable sections that I hadn't touched. I had to go back through them and indicate that they didn't apply. TurboTax has not had these types of error-loops in years past.
Date published: 2022-03-30
Rated 4 out of 5 by from TurboTax is mostly OK; but it needs work We were supposed to be able to attach the Forms 1099B from our trust's brokerage account to our Form 1041 fiduciary return. That link never came up. I searched for a way to do it, but I couldn't find it.
Date published: 2022-03-30
Rated 5 out of 5 by from TurboTax is the best! I can unconditionally say that TurboTax is the best. Year to year, TurboTax reliably walks me through the process and with a few clicks later, I am done. Granted, my tax situation is relatively uncomplicated compared to most, but it is just what I need. Thank you, TurboTax.
Date published: 2022-03-30
Rated 5 out of 5 by from taxes made easy Great help both online and phone calls Expert advise
Date published: 2022-03-30
Rated 5 out of 5 by from First time with full service Turbo Tax full service was a pleasant experience. My expert Teena did a wonderful job, was very knowledgeable and answered all of my questions quickly.
Date published: 2022-03-30
Rated 4 out of 5 by from Turbo Tax makes it Easy Turbo Tax is my choice for tax returns because it is very user friendly and helps me to answer the questions that I have. In addition, I am able to review often to make sure there is nothing that was missed.
Date published: 2022-03-30
Rated 2 out of 5 by from Easy to use, but charge you in the end Easy to use and can be helpful, but always get a charge out of you in the end unexpectedly and keep you from continuing to file unless you pay for the upgrade. Helpful call from a CS rep, except the help wasn't able to be used and was charged anyways.
Date published: 2022-03-30
Rated 5 out of 5 by from Very Helpful Made it easy to stay on track. Everything handled for me
Date published: 2022-03-30
All TurboTax® Offerings Reviews - Page 11064
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turdo Tax is great! Easy, fast and (hopefully) accurate. Will use again!
Date published: 2022-03-30
Rated 5 out of 5 by from Quick and Easy TurboTax was easy, quick and efficient. Will definitely use again!
Date published: 2022-03-30
Rated 4 out of 5 by from Great with exception of some glitches TurboTax has always reliable and accurate for several years. This year, the review function continued to have errors regarding childcare credits. I did not do any input in that section as I do not have dependents. However, for both me and my husband it made me go back and review while insisting I had only put in partial information. It did the same thing with a couple of non-applicable sections that I hadn't touched. I had to go back through them and indicate that they didn't apply. TurboTax has not had these types of error-loops in years past.
Date published: 2022-03-30
Rated 4 out of 5 by from TurboTax is mostly OK; but it needs work We were supposed to be able to attach the Forms 1099B from our trust's brokerage account to our Form 1041 fiduciary return. That link never came up. I searched for a way to do it, but I couldn't find it.
Date published: 2022-03-30
Rated 5 out of 5 by from TurboTax is the best! I can unconditionally say that TurboTax is the best. Year to year, TurboTax reliably walks me through the process and with a few clicks later, I am done. Granted, my tax situation is relatively uncomplicated compared to most, but it is just what I need. Thank you, TurboTax.
Date published: 2022-03-30
Rated 5 out of 5 by from taxes made easy Great help both online and phone calls Expert advise
Date published: 2022-03-30
Rated 5 out of 5 by from First time with full service Turbo Tax full service was a pleasant experience. My expert Teena did a wonderful job, was very knowledgeable and answered all of my questions quickly.
Date published: 2022-03-30
Rated 4 out of 5 by from Turbo Tax makes it Easy Turbo Tax is my choice for tax returns because it is very user friendly and helps me to answer the questions that I have. In addition, I am able to review often to make sure there is nothing that was missed.
Date published: 2022-03-30
Rated 2 out of 5 by from Easy to use, but charge you in the end Easy to use and can be helpful, but always get a charge out of you in the end unexpectedly and keep you from continuing to file unless you pay for the upgrade. Helpful call from a CS rep, except the help wasn't able to be used and was charged anyways.
Date published: 2022-03-30
Rated 5 out of 5 by from Very Helpful Made it easy to stay on track. Everything handled for me
Date published: 2022-03-30
All TurboTax® Offerings Reviews - Page 11064