TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 2 out of 5 by from The Longest Time To Complete My Taxes I have used TurboTax for many years, but after the software constantly taking me around and around and around to "correct" an item on Schedule E, I am seriously considering using another tax software program next year. Because the software kept referring me to Line 4 on Schedule E, it would not let me file my federal returns electronically. This also meant that I would not be able to electronically file my state returns. After more than 1.5 of this round robin, I turned to the digital assistant. There I found another tax preparer was experiencing the same problem as myself. There were 18 likes, which led me to believe that these others also were being held captive by the "needs review," demon. Thank goodness someone responded to the question with a correct answer. Frustrated is not a strong enough word to convey my feelings at this edition of Turbo Tax. Thankfully, I was able to electronically submit my returns after using the answer supplied in the digital assistant.
Date published: 2022-02-25
Rated 5 out of 5 by from Most trust worthy tax people I know! I’ve used turbo tax all of my legally adult life and am very satisfied. Simple enough to do on my 15 min lunch break!
Date published: 2022-02-25
Rated 1 out of 5 by from Overpriced!!!! Over the years the price has gone up a ridiculous amount!! I started filing with you guys 7 years ago because of how cheap it was to do it. Now I can get the same thing done at my local professional brick and mortar store for the same price or lower!! I will not be returning!!
Date published: 2022-02-25
Rated 5 out of 5 by from Turbo tax is the bees knees It was great and it was very easy to file my taxes
Date published: 2022-02-25
Rated 5 out of 5 by from Turbo Tax is easy to use Turbo Tax is very user friendly and makes it easy to file your taxes. You don't have to be an expert or no much of anything about how to file taxes. Turbo tax will help you through the entire process.
Date published: 2022-02-25
Rated 5 out of 5 by from Easy Love you turbo tax so easy . I’m done and going to bed
Date published: 2022-02-25
Rated 2 out of 5 by from Harder this year Not thrilled with the product this year. Used acronyms without definitions. Did not list the line or form numbers (in some cases) when information was needed on past returns. I have used Turbo Tax for 10 years or more but I am not sure I will use it next year.
Date published: 2022-02-25
Rated 5 out of 5 by from For Ms adams eyes only I had a great experience with turbo tax i will file with them again next year.
Date published: 2022-02-25
Rated 5 out of 5 by from Turbo tax is Awesome! Once again, Turbo Tax, it was great working with you this year.
Date published: 2022-02-25
Rated 5 out of 5 by from I Heart Turbo Tax User friendly and accurate. Looking forward to many more tax seasons.
Date published: 2022-02-25
All TurboTax® Offerings Reviews - Page 11043
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from The Longest Time To Complete My Taxes I have used TurboTax for many years, but after the software constantly taking me around and around and around to "correct" an item on Schedule E, I am seriously considering using another tax software program next year. Because the software kept referring me to Line 4 on Schedule E, it would not let me file my federal returns electronically. This also meant that I would not be able to electronically file my state returns. After more than 1.5 of this round robin, I turned to the digital assistant. There I found another tax preparer was experiencing the same problem as myself. There were 18 likes, which led me to believe that these others also were being held captive by the "needs review," demon. Thank goodness someone responded to the question with a correct answer. Frustrated is not a strong enough word to convey my feelings at this edition of Turbo Tax. Thankfully, I was able to electronically submit my returns after using the answer supplied in the digital assistant.
Date published: 2022-02-25
Rated 5 out of 5 by from Most trust worthy tax people I know! I’ve used turbo tax all of my legally adult life and am very satisfied. Simple enough to do on my 15 min lunch break!
Date published: 2022-02-25
Rated 1 out of 5 by from Overpriced!!!! Over the years the price has gone up a ridiculous amount!! I started filing with you guys 7 years ago because of how cheap it was to do it. Now I can get the same thing done at my local professional brick and mortar store for the same price or lower!! I will not be returning!!
Date published: 2022-02-25
Rated 5 out of 5 by from Turbo tax is the bees knees It was great and it was very easy to file my taxes
Date published: 2022-02-25
Rated 5 out of 5 by from Turbo Tax is easy to use Turbo Tax is very user friendly and makes it easy to file your taxes. You don't have to be an expert or no much of anything about how to file taxes. Turbo tax will help you through the entire process.
Date published: 2022-02-25
Rated 5 out of 5 by from Easy Love you turbo tax so easy . I’m done and going to bed
Date published: 2022-02-25
Rated 2 out of 5 by from Harder this year Not thrilled with the product this year. Used acronyms without definitions. Did not list the line or form numbers (in some cases) when information was needed on past returns. I have used Turbo Tax for 10 years or more but I am not sure I will use it next year.
Date published: 2022-02-25
Rated 5 out of 5 by from For Ms adams eyes only I had a great experience with turbo tax i will file with them again next year.
Date published: 2022-02-25
Rated 5 out of 5 by from Turbo tax is Awesome! Once again, Turbo Tax, it was great working with you this year.
Date published: 2022-02-25
Rated 5 out of 5 by from I Heart Turbo Tax User friendly and accurate. Looking forward to many more tax seasons.
Date published: 2022-02-25
All TurboTax® Offerings Reviews - Page 11043