TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from Great but could be better RE: 1099s - display the account number previously entered on the display list so that if you have to go back change something you can go back via the account number
Date published: 2021-02-27
Rated 2 out of 5 by from Turbo Tax Does not provide for all situations Turbotax is more expensive, however, the features have not improved. Unfortunate.
Date published: 2021-02-27
Rated 5 out of 5 by from Easy breezy! The application is easy to use. The guided questions make it simple to complete your return.
Date published: 2021-02-27
Rated 3 out of 5 by from Fed tax is good but state tax product is lacking I've been using TurboTax for years. The Fed tax product has improved greatly over the years but I find the state tax product lacking. have a tax situation where I live in one state but work in another. The states have a reciprocal agreement with taxes, and I think this is what causes issues with TurboTax. This year it seemed to fail to recognize the portion of taxes paid to my work state that came off of the W-2 and piled it into the home state. I have had letters and added work to manage with the states tax services after filings for several years now that I think is related to this issue. This year I opted out of the TurboTax state returns. I give TurboTax 3 stars as it is an incomplete product for my needs.
Date published: 2021-02-27
Rated 5 out of 5 by from Great product Easy to use; I did have one question related to mortgage interest on a home equity loan and contacted customer service where a gentleman named Walter answered all my questions timely.
Date published: 2021-02-27
Rated 5 out of 5 by from For over ten years. Always use TurboTax to prepare and file my taxes. About as easy and comprehensive as it gets.
Date published: 2021-02-27
Rated 4 out of 5 by from Good Tiring, but I passed through it. Help was good too
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is great easy to use, answers so many questions and live help available. questions where answered promptly.
Date published: 2021-02-27
Rated 5 out of 5 by from Best Free Tax App Ever! Turbotax offers the best free and cloud based tax software. It walks you through the process step by step and very easy to use. The best part is that it's free for basic filing and e-filing. I was able to file my taxes in less than 30 minutes. If you have a more complicated situation, it offers upgraded paid service that is very affordable. Try it and you won't regret it, it's AWESOME!
Date published: 2021-02-27
Rated 5 out of 5 by from The best I’ve been with TurboTax for years. I’ve never been disappointed.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 11013
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Great but could be better RE: 1099s - display the account number previously entered on the display list so that if you have to go back change something you can go back via the account number
Date published: 2021-02-27
Rated 2 out of 5 by from Turbo Tax Does not provide for all situations Turbotax is more expensive, however, the features have not improved. Unfortunate.
Date published: 2021-02-27
Rated 5 out of 5 by from Easy breezy! The application is easy to use. The guided questions make it simple to complete your return.
Date published: 2021-02-27
Rated 3 out of 5 by from Fed tax is good but state tax product is lacking I've been using TurboTax for years. The Fed tax product has improved greatly over the years but I find the state tax product lacking. have a tax situation where I live in one state but work in another. The states have a reciprocal agreement with taxes, and I think this is what causes issues with TurboTax. This year it seemed to fail to recognize the portion of taxes paid to my work state that came off of the W-2 and piled it into the home state. I have had letters and added work to manage with the states tax services after filings for several years now that I think is related to this issue. This year I opted out of the TurboTax state returns. I give TurboTax 3 stars as it is an incomplete product for my needs.
Date published: 2021-02-27
Rated 5 out of 5 by from Great product Easy to use; I did have one question related to mortgage interest on a home equity loan and contacted customer service where a gentleman named Walter answered all my questions timely.
Date published: 2021-02-27
Rated 5 out of 5 by from For over ten years. Always use TurboTax to prepare and file my taxes. About as easy and comprehensive as it gets.
Date published: 2021-02-27
Rated 4 out of 5 by from Good Tiring, but I passed through it. Help was good too
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is great easy to use, answers so many questions and live help available. questions where answered promptly.
Date published: 2021-02-27
Rated 5 out of 5 by from Best Free Tax App Ever! Turbotax offers the best free and cloud based tax software. It walks you through the process step by step and very easy to use. The best part is that it's free for basic filing and e-filing. I was able to file my taxes in less than 30 minutes. If you have a more complicated situation, it offers upgraded paid service that is very affordable. Try it and you won't regret it, it's AWESOME!
Date published: 2021-02-27
Rated 5 out of 5 by from The best I’ve been with TurboTax for years. I’ve never been disappointed.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 11013