TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Excellent Turbo tax is a Great app with friendly staff thanks
Date published: 2022-03-11
Rated 5 out of 5 by from no worries Turbo Tax has this! wow! i worried from the start, followed the prompts, made it to the end and WOW, no worries. Easy Peasy!
Date published: 2022-03-11
Rated 4 out of 5 by from Very satisfied Carline was prompt is responding and I will be using TurboTaxLive again next year
Date published: 2022-03-11
Rated 3 out of 5 by from turbotax last years 2020 turbotax on disk was easer to use than 2021. more pages. I was not has comfortable filling out the pages. was not happy not taking directly to someone. Also I sent email back to the person that helping I was not happy, I got email from turbotax to come back and work with them and no charge to do the tax.(I did Pay)
Date published: 2022-03-11
Rated 5 out of 5 by from Great way to do taxes quickly and easily Honestly it’s so simple that I didn’t have to do anything. Lol. The agent I had was awesome had no trouble with anything. Turbo tax made taxes simple.
Date published: 2022-03-11
Rated 4 out of 5 by from Turbotax made quick work of taxes I have used Turbotax for many years. There always is some frustration but I was able to work through any snags. Every year there are some things done differently, making me grumpy, but honestly I really don't remember just how it worked in past years. Two days with no melt down, a lot of different information, I call that success for this old lady!
Date published: 2022-03-11
Rated 5 out of 5 by from love it Easy to use and has never let me down. Will use over and over
Date published: 2022-03-11
Rated 3 out of 5 by from Somewhat cumbersome compared to TurboTax Deluxe There are many areas where I had to resort to Google Searches in order to figure out how to answer some of the questions. In other areas the product assumed a value and I had to override the assumed value (Fiscal Year vs. Calendar Year and Beneficiary Allocation).
Date published: 2022-03-11
Rated 4 out of 5 by from Good but still confusing at times Main issue for me - it took me some work to find out where to enter estimated payments. If someone lists occupation/profession as Retired, then it is highly likely that that person paid estimated tax and the place to enter the value should be as clear as someone entering W2 amounts. Well, it is not and I had to go over the steps a couple of times to find it. Took me time and increased frustration.
Date published: 2022-03-11
Rated 5 out of 5 by from Turbo tax is great Very good people they took care of me and will use TurboTax in the near future.
Date published: 2022-03-11
All TurboTax® Offerings Reviews - Page 11013
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Excellent Turbo tax is a Great app with friendly staff thanks
Date published: 2022-03-11
Rated 5 out of 5 by from no worries Turbo Tax has this! wow! i worried from the start, followed the prompts, made it to the end and WOW, no worries. Easy Peasy!
Date published: 2022-03-11
Rated 4 out of 5 by from Very satisfied Carline was prompt is responding and I will be using TurboTaxLive again next year
Date published: 2022-03-11
Rated 3 out of 5 by from turbotax last years 2020 turbotax on disk was easer to use than 2021. more pages. I was not has comfortable filling out the pages. was not happy not taking directly to someone. Also I sent email back to the person that helping I was not happy, I got email from turbotax to come back and work with them and no charge to do the tax.(I did Pay)
Date published: 2022-03-11
Rated 5 out of 5 by from Great way to do taxes quickly and easily Honestly it’s so simple that I didn’t have to do anything. Lol. The agent I had was awesome had no trouble with anything. Turbo tax made taxes simple.
Date published: 2022-03-11
Rated 4 out of 5 by from Turbotax made quick work of taxes I have used Turbotax for many years. There always is some frustration but I was able to work through any snags. Every year there are some things done differently, making me grumpy, but honestly I really don't remember just how it worked in past years. Two days with no melt down, a lot of different information, I call that success for this old lady!
Date published: 2022-03-11
Rated 5 out of 5 by from love it Easy to use and has never let me down. Will use over and over
Date published: 2022-03-11
Rated 3 out of 5 by from Somewhat cumbersome compared to TurboTax Deluxe There are many areas where I had to resort to Google Searches in order to figure out how to answer some of the questions. In other areas the product assumed a value and I had to override the assumed value (Fiscal Year vs. Calendar Year and Beneficiary Allocation).
Date published: 2022-03-11
Rated 4 out of 5 by from Good but still confusing at times Main issue for me - it took me some work to find out where to enter estimated payments. If someone lists occupation/profession as Retired, then it is highly likely that that person paid estimated tax and the place to enter the value should be as clear as someone entering W2 amounts. Well, it is not and I had to go over the steps a couple of times to find it. Took me time and increased frustration.
Date published: 2022-03-11
Rated 5 out of 5 by from Turbo tax is great Very good people they took care of me and will use TurboTax in the near future.
Date published: 2022-03-11
All TurboTax® Offerings Reviews - Page 11013