TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from turbo experts Highly recommended to anyone who would want to take pride and filing their own taxes. the
Date published: 2022-03-16
Rated 4 out of 5 by from You need to provide the calculation for RMDs Why doesn't your program/application assist better with RMDs?? You capture the information needed to calculate RMDs, or most of it. Why not take it a step further and calculate the RMDs for the customer? Your app is very short of information about RMDs as well.
Date published: 2022-03-16
Rated 3 out of 5 by from TurboTax still needs work Many nuisance problems. Previously last years return imported for comparison purposes. Restartred the return 4 times a finally gave up. After successfully filing, opening last years turbotax should not need to update. The submission is a release, not forturbotax to iupdater. On tax free funds you ask for which state this iws in. It is in many states and turbotax only accepts one. Add multiple as an option or ask is it applicable for state of residence. Submittal failed. I was about to give up and mail it in until i checked for updates. after the update turbotax did submit but it should have checked before allowing submission. Many other bugs
Date published: 2022-03-16
Rated 3 out of 5 by from Was Better Than Now Still fairly easy to use, but cost me more than it ever has in the past. Was not happy about this, but makes filing so much easier than mailing. Have used Turbo Tax for at least 25 years.
Date published: 2022-03-16
Rated 5 out of 5 by from Awesome! It was such a huge help ! The worker went above and beyond to help me out!
Date published: 2022-03-16
Rated 5 out of 5 by from love turbotax Have been using Turbotax for years. Makes doing your taxes easy.
Date published: 2022-03-16
Rated 2 out of 5 by from used to be free :( had to pay this time for both state and federal, federal has always been free for me, and last year state was free, i most likely wont be using turbo tax next year. nothing about my tax situation has changed to warrant a charge either.... i have used turbo tax for 8 years but there are others that do it for free. i will be looking forward to those other sites next year.
Date published: 2022-03-16
Rated 5 out of 5 by from Great service Experts make the process pain and hassle free will use again next year
Date published: 2022-03-16
Rated 4 out of 5 by from Business Tax Preparation Balance sheet sucks! I have had issues each year with this portion of TurboTax. If it would allow me to enter exactly as my balance sheet is done instead of feeding in amounts from other portions of the schedules it would help. Many times, I have to resort to using the override function to get it to balance. Also, I have not been able to get the download for prior years to work correctly. Got nothing but errors this year.
Date published: 2022-03-16
Rated 5 out of 5 by from This is a review, fams. It was a great experience. As good as doing taxes can be.
Date published: 2022-03-16
All TurboTax® Offerings Reviews - Page 10965
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbo experts Highly recommended to anyone who would want to take pride and filing their own taxes. the
Date published: 2022-03-16
Rated 4 out of 5 by from You need to provide the calculation for RMDs Why doesn't your program/application assist better with RMDs?? You capture the information needed to calculate RMDs, or most of it. Why not take it a step further and calculate the RMDs for the customer? Your app is very short of information about RMDs as well.
Date published: 2022-03-16
Rated 3 out of 5 by from TurboTax still needs work Many nuisance problems. Previously last years return imported for comparison purposes. Restartred the return 4 times a finally gave up. After successfully filing, opening last years turbotax should not need to update. The submission is a release, not forturbotax to iupdater. On tax free funds you ask for which state this iws in. It is in many states and turbotax only accepts one. Add multiple as an option or ask is it applicable for state of residence. Submittal failed. I was about to give up and mail it in until i checked for updates. after the update turbotax did submit but it should have checked before allowing submission. Many other bugs
Date published: 2022-03-16
Rated 3 out of 5 by from Was Better Than Now Still fairly easy to use, but cost me more than it ever has in the past. Was not happy about this, but makes filing so much easier than mailing. Have used Turbo Tax for at least 25 years.
Date published: 2022-03-16
Rated 5 out of 5 by from Awesome! It was such a huge help ! The worker went above and beyond to help me out!
Date published: 2022-03-16
Rated 5 out of 5 by from love turbotax Have been using Turbotax for years. Makes doing your taxes easy.
Date published: 2022-03-16
Rated 2 out of 5 by from used to be free :( had to pay this time for both state and federal, federal has always been free for me, and last year state was free, i most likely wont be using turbo tax next year. nothing about my tax situation has changed to warrant a charge either.... i have used turbo tax for 8 years but there are others that do it for free. i will be looking forward to those other sites next year.
Date published: 2022-03-16
Rated 5 out of 5 by from Great service Experts make the process pain and hassle free will use again next year
Date published: 2022-03-16
Rated 4 out of 5 by from Business Tax Preparation Balance sheet sucks! I have had issues each year with this portion of TurboTax. If it would allow me to enter exactly as my balance sheet is done instead of feeding in amounts from other portions of the schedules it would help. Many times, I have to resort to using the override function to get it to balance. Also, I have not been able to get the download for prior years to work correctly. Got nothing but errors this year.
Date published: 2022-03-16
Rated 5 out of 5 by from This is a review, fams. It was a great experience. As good as doing taxes can be.
Date published: 2022-03-16
All TurboTax® Offerings Reviews - Page 10965