TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 1 out of 5 by from Lousy advice regarding tax filing laws in GA Tax "expert" reviewing my filing argued with me despite the disclaimer on the screen siting the rule that GA requires the same filing status as Federal. The agent disagreed and said "How would they know, it is 2 separate entities, you can file itemized for GA and standard for Federal." This level of advice cost me the additional taxes owed for 2020 and fees. This would have happened 2 years in a row if I had not argued this point. This level of advice is also not covered under their 100% guarantee commitment. Only tax calculations are covered, crappy advice continues to live on.
Date published: 2022-02-18
Rated 5 out of 5 by from filing easy to file and be great if everything goes through.
Date published: 2022-02-18
Rated 5 out of 5 by from TurboTax I use TurboTax every year and have had zero issues. I always have so much anxiety about doing my taxes but they really make it simple
Date published: 2022-02-18
Rated 5 out of 5 by from awesome it was easy as pie, and didnt take long at all. and free
Date published: 2022-02-18
Rated 4 out of 5 by from TurboTax has been great to me for the last 9 year Spoke with a TurboTax rep and they were very helpful. I would recommend everyone to try sitting at home and doing your taxes on your own computer....never having to make an appointment, just sitting back in your own home....just saying...love it!!!!
Date published: 2022-02-18
Rated 5 out of 5 by from Turbo Tax is amazing this was my first time filing and Turbo Tax made is so quick and easy
Date published: 2022-02-18
Rated 3 out of 5 by from Fees add up The main problem being, if you don't end using the services, what you're paying for doesn't make sense. Essentially lots are offered, little is used. Your already small refund, becomes even less.
Date published: 2022-02-18
Rated 5 out of 5 by from Turbo Tax is easy and great! I usually file my taxes and have been for the past few years. Turbotax makes filing your taxes very easy!
Date published: 2022-02-18
Rated 5 out of 5 by from the lady who helped me was so friendly! the young woman who helped me was so fun and friendly to talk to it was like speaking with an old friend
Date published: 2022-02-18
Rated 5 out of 5 by from Wonderful I have had a very good experience!! This was very helpful.
Date published: 2022-02-18
All TurboTax® Offerings Reviews - Page 10949
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Lousy advice regarding tax filing laws in GA Tax "expert" reviewing my filing argued with me despite the disclaimer on the screen siting the rule that GA requires the same filing status as Federal. The agent disagreed and said "How would they know, it is 2 separate entities, you can file itemized for GA and standard for Federal." This level of advice cost me the additional taxes owed for 2020 and fees. This would have happened 2 years in a row if I had not argued this point. This level of advice is also not covered under their 100% guarantee commitment. Only tax calculations are covered, crappy advice continues to live on.
Date published: 2022-02-18
Rated 5 out of 5 by from filing easy to file and be great if everything goes through.
Date published: 2022-02-18
Rated 5 out of 5 by from TurboTax I use TurboTax every year and have had zero issues. I always have so much anxiety about doing my taxes but they really make it simple
Date published: 2022-02-18
Rated 5 out of 5 by from awesome it was easy as pie, and didnt take long at all. and free
Date published: 2022-02-18
Rated 4 out of 5 by from TurboTax has been great to me for the last 9 year Spoke with a TurboTax rep and they were very helpful. I would recommend everyone to try sitting at home and doing your taxes on your own computer....never having to make an appointment, just sitting back in your own home....just saying...love it!!!!
Date published: 2022-02-18
Rated 5 out of 5 by from Turbo Tax is amazing this was my first time filing and Turbo Tax made is so quick and easy
Date published: 2022-02-18
Rated 3 out of 5 by from Fees add up The main problem being, if you don't end using the services, what you're paying for doesn't make sense. Essentially lots are offered, little is used. Your already small refund, becomes even less.
Date published: 2022-02-18
Rated 5 out of 5 by from Turbo Tax is easy and great! I usually file my taxes and have been for the past few years. Turbotax makes filing your taxes very easy!
Date published: 2022-02-18
Rated 5 out of 5 by from the lady who helped me was so friendly! the young woman who helped me was so fun and friendly to talk to it was like speaking with an old friend
Date published: 2022-02-18
Rated 5 out of 5 by from Wonderful I have had a very good experience!! This was very helpful.
Date published: 2022-02-18
All TurboTax® Offerings Reviews - Page 10949