TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from Normally great, but Issues w/ Excess Roth Contribu I have used TT for almost a decade. Normally great. This year I found out I made excess Roth IRA contributions in 2019 and 2020. If you just answer the questions, it erroneously calculated me paying more taxes than required. After the third live consult, the tax expert went through the process with me and agreed I did not have to fill out the forms this year since the removal of the excess occurred in Jan 2021. If it were not for me doing my own research, TT would have cost me hundreds more and issues next year since that is when I would get by 1099-Rs for these contributions. TT needs to fix this issue!
Date published: 2021-02-21
Rated 5 out of 5 by from Best thing ever I use it every year and Its wonderful. Way better than paying anyone or any company to do it for you. I bet the people you pay to do it for you are using the same thing!
Date published: 2021-02-21
Rated 5 out of 5 by from Would not use anyone but Turbo Taax Very Helpful. I couldn't do it without your help. It's my first time for self-employment and you made the process easy
Date published: 2021-02-21
Rated 2 out of 5 by from I'm not impressed I've used this site for the last five years , the only problem I have is that I cant E-file MA state taxes . I had a phone conference with one of your experts that didn't resolve any issues . MA state return was kicking back the return due to schedule C issue . I wasn't self employed , filed a W2 . had to hack my way around the issue , print and file by mail . last year was the same issue and i never got back the money , over $400 , that MA owes me .
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo tax - the only way go Turbo tax is very user Friendly, quick, accurate, and piece of mind
Date published: 2021-02-21
Rated 5 out of 5 by from TurboTax is awesome Great great great great great great great great great
Date published: 2021-02-21
Rated 5 out of 5 by from Great Work, TurboTax! I have been using TurboTax since 2018 and I've got to say that this is great! The only feature I love about using TurboTax is that it's ABSOULUTELY FREEEEE!!!!!! No need to pay for tax services to file taxes and you get your complete refund. Keep up the good work TurboTax!
Date published: 2021-02-21
Rated 4 out of 5 by from So easy this year! I'm always wondering what will change and if I'll understand what the questions Turbo tax asks. Well, it was so easy this year and best of all I could efile my state even though I have a special circumstance.
Date published: 2021-02-21
Rated 5 out of 5 by from easy to use easy to use, love how it reviews all that you do and solves any questions
Date published: 2021-02-21
Rated 5 out of 5 by from Awesome Wonderful help and very knowledgeable in helping me solve my problem
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 10856
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Normally great, but Issues w/ Excess Roth Contribu I have used TT for almost a decade. Normally great. This year I found out I made excess Roth IRA contributions in 2019 and 2020. If you just answer the questions, it erroneously calculated me paying more taxes than required. After the third live consult, the tax expert went through the process with me and agreed I did not have to fill out the forms this year since the removal of the excess occurred in Jan 2021. If it were not for me doing my own research, TT would have cost me hundreds more and issues next year since that is when I would get by 1099-Rs for these contributions. TT needs to fix this issue!
Date published: 2021-02-21
Rated 5 out of 5 by from Best thing ever I use it every year and Its wonderful. Way better than paying anyone or any company to do it for you. I bet the people you pay to do it for you are using the same thing!
Date published: 2021-02-21
Rated 5 out of 5 by from Would not use anyone but Turbo Taax Very Helpful. I couldn't do it without your help. It's my first time for self-employment and you made the process easy
Date published: 2021-02-21
Rated 2 out of 5 by from I'm not impressed I've used this site for the last five years , the only problem I have is that I cant E-file MA state taxes . I had a phone conference with one of your experts that didn't resolve any issues . MA state return was kicking back the return due to schedule C issue . I wasn't self employed , filed a W2 . had to hack my way around the issue , print and file by mail . last year was the same issue and i never got back the money , over $400 , that MA owes me .
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo tax - the only way go Turbo tax is very user Friendly, quick, accurate, and piece of mind
Date published: 2021-02-21
Rated 5 out of 5 by from TurboTax is awesome Great great great great great great great great great
Date published: 2021-02-21
Rated 5 out of 5 by from Great Work, TurboTax! I have been using TurboTax since 2018 and I've got to say that this is great! The only feature I love about using TurboTax is that it's ABSOULUTELY FREEEEE!!!!!! No need to pay for tax services to file taxes and you get your complete refund. Keep up the good work TurboTax!
Date published: 2021-02-21
Rated 4 out of 5 by from So easy this year! I'm always wondering what will change and if I'll understand what the questions Turbo tax asks. Well, it was so easy this year and best of all I could efile my state even though I have a special circumstance.
Date published: 2021-02-21
Rated 5 out of 5 by from easy to use easy to use, love how it reviews all that you do and solves any questions
Date published: 2021-02-21
Rated 5 out of 5 by from Awesome Wonderful help and very knowledgeable in helping me solve my problem
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 10856