TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from TurboTax is very good Retains information previously entered (no re-entry required), easy upload of W-2 and financial institution info, and clear instructions. Considered paying TurboTax fees from my federal refund but there was a lot of additional process, additional company involvement, and a substantial fee. Backed out of that. Paying by credit card was easy. Filed federal return for refund immediately (e-file). Filed state return immediately (e-file) with deferred payment of taxes owed from checking account debit. Price was OK for federal and state taxes, but it seems like it's been going up year-over-year and is getting a bit high. All-in-all about as pleasant as filing taxes can be.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is AWESOME! Easy to use, simple and quick...no hassle! I would def recommend
Date published: 2021-02-27
Rated 4 out of 5 by from turbo is good had trouble with credit karma . whatever that is. what is it.
Date published: 2021-02-27
Rated 5 out of 5 by from Good product! Easy to follow and understand and cover all need information.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbox Tax is easyto use! The step by step approach to filing Federal and State taxes is easy to understand.
Date published: 2021-02-27
Rated 5 out of 5 by from Easy to navigate through It was a helpful to to easily get my taxes finalized.
Date published: 2021-02-27
Rated 3 out of 5 by from Nice and easy It was stress free and alot easier than i thought.
Date published: 2021-02-27
Rated 4 out of 5 by from Turbo Tax is Awesome Turbo Tax have a little bit of glitches but with Live Expert help those problems were solved. Overall, it is pretty good tax preparation program.
Date published: 2021-02-27
Rated 4 out of 5 by from Great for those with some tax savvy Have used Turbo Tax for 7 years. Great product. For Self Employed I give 4 stars because there are some parts that are confusing. It would be easier if a line item were offered instead of categories. Definitely 5 stars for non-business users
Date published: 2021-02-27
Rated 2 out of 5 by from Harder to use and help inconsistent Every year you try to simplify things. This is the second year I have had to spend hours tracking down someone at Turbo Tax to answer my question. You stated I could not list my long term care premium under Medical Care Insurance but because you kept on insisting I use the Standard Deduction, I could find no place to put the info. It is important to let people know that if they plan on doing their state taxes with you, they may need to itemize everything. The state may let you deduct things that the federal won’t.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 10833
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax is very good Retains information previously entered (no re-entry required), easy upload of W-2 and financial institution info, and clear instructions. Considered paying TurboTax fees from my federal refund but there was a lot of additional process, additional company involvement, and a substantial fee. Backed out of that. Paying by credit card was easy. Filed federal return for refund immediately (e-file). Filed state return immediately (e-file) with deferred payment of taxes owed from checking account debit. Price was OK for federal and state taxes, but it seems like it's been going up year-over-year and is getting a bit high. All-in-all about as pleasant as filing taxes can be.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is AWESOME! Easy to use, simple and quick...no hassle! I would def recommend
Date published: 2021-02-27
Rated 4 out of 5 by from turbo is good had trouble with credit karma . whatever that is. what is it.
Date published: 2021-02-27
Rated 5 out of 5 by from Good product! Easy to follow and understand and cover all need information.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbox Tax is easyto use! The step by step approach to filing Federal and State taxes is easy to understand.
Date published: 2021-02-27
Rated 5 out of 5 by from Easy to navigate through It was a helpful to to easily get my taxes finalized.
Date published: 2021-02-27
Rated 3 out of 5 by from Nice and easy It was stress free and alot easier than i thought.
Date published: 2021-02-27
Rated 4 out of 5 by from Turbo Tax is Awesome Turbo Tax have a little bit of glitches but with Live Expert help those problems were solved. Overall, it is pretty good tax preparation program.
Date published: 2021-02-27
Rated 4 out of 5 by from Great for those with some tax savvy Have used Turbo Tax for 7 years. Great product. For Self Employed I give 4 stars because there are some parts that are confusing. It would be easier if a line item were offered instead of categories. Definitely 5 stars for non-business users
Date published: 2021-02-27
Rated 2 out of 5 by from Harder to use and help inconsistent Every year you try to simplify things. This is the second year I have had to spend hours tracking down someone at Turbo Tax to answer my question. You stated I could not list my long term care premium under Medical Care Insurance but because you kept on insisting I use the Standard Deduction, I could find no place to put the info. It is important to let people know that if they plan on doing their state taxes with you, they may need to itemize everything. The state may let you deduct things that the federal won’t.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 10833