TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 1 out of 5 by from The APPLICATION was a horrible experience this yr I have been on many calls with your staff. The staff was great but the application was horrible. Many issues with Fidelity downloading and Turbo tax being to accommodate rounding and zeros. I spent many wasted hours on the online and on the phone to be able to file this year
Date published: 2021-02-21
Rated 5 out of 5 by from Tax expert, Judy, was great. Tax expert, Judy, was great. I spoke with her today (2/20/2021) at 5 p.m. She knew just what to say to relate good customer service. Also, she was encouraging by providing compliments telling me I was doing a good job. She was calm and patient. And an added bonus, she had a sense of humor.
Date published: 2021-02-21
Rated 4 out of 5 by from Thank you for making things so easy Very easy to fill out just wish there wasn't so many fees.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo is awesome Easy filing great return I use every year hope it stays this easy
Date published: 2021-02-21
Rated 5 out of 5 by from Great tool! Turbotax made filing income tax easy! I recommend it!
Date published: 2021-02-21
Rated 5 out of 5 by from I use them every year It takes a couple of hours, keeps up on all the tax changes, and I've never had a problem.
Date published: 2021-02-21
Rated 2 out of 5 by from Issues with W2-c Message for Rounding error Normally a great product, but caused me great amount of time due to rounding error and a false message about "Heads up, you'll be receiving W2-c for deferred Social Security taxes, all due to a rounding issue. Caused lot of research and re-doing of taxes till I found what it was on Google. I would have hoped to see something from Turbo Tax, this was after the Feb . 28th Software Update.
Date published: 2021-02-21
Rated 5 out of 5 by from I've used Turbo Tax for years This is the quickest and easiest way to file taxes
Date published: 2021-02-21
Rated 5 out of 5 by from GREAT IT WAS AWESOME.would definitely use turbo tax again in the future
Date published: 2021-02-21
Rated 5 out of 5 by from TT is easy to use and very educational. Been using TT for years now. It's terrific and allows you to easily file and also learn about the new tax code.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 10808
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from The APPLICATION was a horrible experience this yr I have been on many calls with your staff. The staff was great but the application was horrible. Many issues with Fidelity downloading and Turbo tax being to accommodate rounding and zeros. I spent many wasted hours on the online and on the phone to be able to file this year
Date published: 2021-02-21
Rated 5 out of 5 by from Tax expert, Judy, was great. Tax expert, Judy, was great. I spoke with her today (2/20/2021) at 5 p.m. She knew just what to say to relate good customer service. Also, she was encouraging by providing compliments telling me I was doing a good job. She was calm and patient. And an added bonus, she had a sense of humor.
Date published: 2021-02-21
Rated 4 out of 5 by from Thank you for making things so easy Very easy to fill out just wish there wasn't so many fees.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo is awesome Easy filing great return I use every year hope it stays this easy
Date published: 2021-02-21
Rated 5 out of 5 by from Great tool! Turbotax made filing income tax easy! I recommend it!
Date published: 2021-02-21
Rated 5 out of 5 by from I use them every year It takes a couple of hours, keeps up on all the tax changes, and I've never had a problem.
Date published: 2021-02-21
Rated 2 out of 5 by from Issues with W2-c Message for Rounding error Normally a great product, but caused me great amount of time due to rounding error and a false message about "Heads up, you'll be receiving W2-c for deferred Social Security taxes, all due to a rounding issue. Caused lot of research and re-doing of taxes till I found what it was on Google. I would have hoped to see something from Turbo Tax, this was after the Feb . 28th Software Update.
Date published: 2021-02-21
Rated 5 out of 5 by from I've used Turbo Tax for years This is the quickest and easiest way to file taxes
Date published: 2021-02-21
Rated 5 out of 5 by from GREAT IT WAS AWESOME.would definitely use turbo tax again in the future
Date published: 2021-02-21
Rated 5 out of 5 by from TT is easy to use and very educational. Been using TT for years now. It's terrific and allows you to easily file and also learn about the new tax code.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 10808