TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281680 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbo Tax is awesome I needed a lot of help this year and I definitely got it thanks so much love you guys
Date published: 2021-03-02
Rated 5 out of 5 by from Awesome Good help with taxes. And affordable too! It was easy thanks!
Date published: 2021-03-02
Rated 5 out of 5 by from it's quick and easy especially for returning users It imports pretty much everything you need, if you want it to. Easy to use.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is easy and awesome! I have been filing with Turbo Tax for 6 years and I recommend them to everyone I know when it comes to tax time!!
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax came through again! I have used Turbo Tax for over 10 years now -- it goes through step by step and the customer support is great. I highly recommend Turbo Tax to everyone I know and anyone reading this review.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo tax is so easy I have used turbo tax before! I got a great refund coming. It’s easy to follow.
Date published: 2021-03-01
Rated 5 out of 5 by from Great experience Very easy to use. I would recommend it to others next year.
Date published: 2021-03-01
Rated 5 out of 5 by from Soooo easy! So easy, step by step instructions and reassurances throughout the process, 3 years running.
Date published: 2021-03-01
Rated 1 out of 5 by from TurboTax is awful this year I have repeatedly used TurboTax for more years than I can remember and this is my first experience with such an awful release. The product is definitely not ready for use... Specifically: There is no way of saving a return until the return has been fully completed! I am using a Mac and all menu functions are grayed until the return is completed and ready for filing! In addition, when I attempted to sign in to my TurboTax account I was completely unsuccessful, caught up in a programming "do-loop" with absolutely no means of exiting! I have had the same account for many years and, although I realize the security implications, have retained the same password. This year it refused to allow me to log in - yes the correct password was entered precisely! There is no password reset capability and when attempted, one is once again caught up in a "do-loop". In addition, although I use English as my preferred language, the auto type function chooses auto fill in French! Though I no longer program and am sadly out of touch with the field, I honestly believe I could do better or at least as well. It appears that this program was never tested....by programmers OR users!
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax - the GOLD standard Always well explained and accurate. Very dependable after years of using it!
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 10733
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is awesome I needed a lot of help this year and I definitely got it thanks so much love you guys
Date published: 2021-03-02
Rated 5 out of 5 by from Awesome Good help with taxes. And affordable too! It was easy thanks!
Date published: 2021-03-02
Rated 5 out of 5 by from it's quick and easy especially for returning users It imports pretty much everything you need, if you want it to. Easy to use.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is easy and awesome! I have been filing with Turbo Tax for 6 years and I recommend them to everyone I know when it comes to tax time!!
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax came through again! I have used Turbo Tax for over 10 years now -- it goes through step by step and the customer support is great. I highly recommend Turbo Tax to everyone I know and anyone reading this review.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo tax is so easy I have used turbo tax before! I got a great refund coming. It’s easy to follow.
Date published: 2021-03-01
Rated 5 out of 5 by from Great experience Very easy to use. I would recommend it to others next year.
Date published: 2021-03-01
Rated 5 out of 5 by from Soooo easy! So easy, step by step instructions and reassurances throughout the process, 3 years running.
Date published: 2021-03-01
Rated 1 out of 5 by from TurboTax is awful this year I have repeatedly used TurboTax for more years than I can remember and this is my first experience with such an awful release. The product is definitely not ready for use... Specifically: There is no way of saving a return until the return has been fully completed! I am using a Mac and all menu functions are grayed until the return is completed and ready for filing! In addition, when I attempted to sign in to my TurboTax account I was completely unsuccessful, caught up in a programming "do-loop" with absolutely no means of exiting! I have had the same account for many years and, although I realize the security implications, have retained the same password. This year it refused to allow me to log in - yes the correct password was entered precisely! There is no password reset capability and when attempted, one is once again caught up in a "do-loop". In addition, although I use English as my preferred language, the auto type function chooses auto fill in French! Though I no longer program and am sadly out of touch with the field, I honestly believe I could do better or at least as well. It appears that this program was never tested....by programmers OR users!
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax - the GOLD standard Always well explained and accurate. Very dependable after years of using it!
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 10733