TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from frr prep they help great service thanks for all your help jessie
Date published: 2022-02-27
Rated 1 out of 5 by from Awful I can't transfer my 2020 return to 2021 & this is such a pain! Please go back to the olde way when it was much simpler!
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax is Excellent and Easy to use Within approximately 45 minutes I had my taxes filed
Date published: 2022-02-27
Rated 2 out of 5 by from This is the first time I have had so many problems Yes, I have tried to reach out with question why when schedule C says number must be shown on line for Fed. return and not able to enter number no matter how hard I try. I have not heard back..... I tried to purchase update and they cant find my order, When I tried to file they took my money for state but I cannot entre number on schedule C! What happened to Turbo Tax!? Im gonna call H&R Block and see if they can help me!
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax is great! She was great! It took a little time, but she called me back and had the solution to my problem, which I would never have found myself.
Date published: 2022-02-27
Rated 4 out of 5 by from Mostly user friendly Most of the time TurboTax is intuitive and works best if your personal situation doesn't change much from year to year. I think the refinancing calculator for points needs review and correction (doesn't amortize the points over the life of the loan so I had to force enter the correct amount). Easy downloads to enter financial data for investments.
Date published: 2022-02-27
Rated 5 out of 5 by from Trbo Tax is quick and easy! I've been using Turbo Tax for several years now. I love how easy, quick and user friendly it is.
Date published: 2022-02-27
Rated 5 out of 5 by from Filing tax made simple althought there were repetitive queries on my tax, it feel it is nice that the system wants to ensure i input the correct information and that i am getting the full refund.
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax was awesome This was very fast and easy just had to answer a few questions for the person preparing my taxes and she completed them in the same day.
Date published: 2022-02-27
Rated 5 out of 5 by from Awesome!!!! easy ,user-friendly and accurate, easy to understand
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 10649
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from frr prep they help great service thanks for all your help jessie
Date published: 2022-02-27
Rated 1 out of 5 by from Awful I can't transfer my 2020 return to 2021 & this is such a pain! Please go back to the olde way when it was much simpler!
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax is Excellent and Easy to use Within approximately 45 minutes I had my taxes filed
Date published: 2022-02-27
Rated 2 out of 5 by from This is the first time I have had so many problems Yes, I have tried to reach out with question why when schedule C says number must be shown on line for Fed. return and not able to enter number no matter how hard I try. I have not heard back..... I tried to purchase update and they cant find my order, When I tried to file they took my money for state but I cannot entre number on schedule C! What happened to Turbo Tax!? Im gonna call H&R Block and see if they can help me!
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax is great! She was great! It took a little time, but she called me back and had the solution to my problem, which I would never have found myself.
Date published: 2022-02-27
Rated 4 out of 5 by from Mostly user friendly Most of the time TurboTax is intuitive and works best if your personal situation doesn't change much from year to year. I think the refinancing calculator for points needs review and correction (doesn't amortize the points over the life of the loan so I had to force enter the correct amount). Easy downloads to enter financial data for investments.
Date published: 2022-02-27
Rated 5 out of 5 by from Trbo Tax is quick and easy! I've been using Turbo Tax for several years now. I love how easy, quick and user friendly it is.
Date published: 2022-02-27
Rated 5 out of 5 by from Filing tax made simple althought there were repetitive queries on my tax, it feel it is nice that the system wants to ensure i input the correct information and that i am getting the full refund.
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax was awesome This was very fast and easy just had to answer a few questions for the person preparing my taxes and she completed them in the same day.
Date published: 2022-02-27
Rated 5 out of 5 by from Awesome!!!! easy ,user-friendly and accurate, easy to understand
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 10649