TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
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TurboTax Online
TurboTax Live Assisted
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TurboTax Live Full Service
Rated 5 out of 5 by
Holdrens from
Always a great EXPERIENCE
No big long review just like the website, Fast, Simple, Easy and Done!
Date published: 2023-02-22
Rated 1 out of 5 by
IHateTaxes130 from
Capitalistic
The platform has several pay walls that continually accrue charges until there is a several hundred dollar bill at the end. One of the agents tried to tell me there is no free way to submit tax information which was a complete lie because when I came back with a different agent they were able to correctly help me file for my LLC. I've used this service for three years and every year the prices get higher and the system becomes less usable.
Date published: 2023-02-22
Rated 3 out of 5 by
Pattiod from
Much more complicated than last 3 years
I have enjoyed doing my own tax returns for the last 3 years. This year, I got stuck on a few things that I couldn't answer. After many phone calls and a request for live help (which I never got), I answered the best I could. I hope it's right...
Date published: 2023-02-22
Rated 3 out of 5 by
C920 from
TurboTax is subpar
The fact that you advertise free tax returns and right in the middle of filing require someone to switch over and pay is ridiculous!
Date published: 2023-02-22
Rated 3 out of 5 by
Chrissyclay08 from
Good
Good used it for a couple of yrs, before they where sued it wasn’t always good but it actually free now but so is the actual IRS website to file
Date published: 2023-02-22
Rated 5 out of 5 by
Shelbyvb87 from
TurboTax was easy peasy!
Perfect, what else can you say beside FREE STATE & Federal I switched from a different company because they charged an additional fee for State return
Date published: 2023-02-22
Rated 5 out of 5 by
Zach1492 from
very easy to use
very easy to use. It only took about 1 hour to complete
Date published: 2023-02-22
Rated 5 out of 5 by
Adin19 from
Turbotax is extremely helpful and convenient.
Using this website has saved me a lot of time and made filing my taxes extremely simple.
Date published: 2023-02-22
Rated 5 out of 5 by
lukilu from
great
easy to do at your pace and supportive will use again
Date published: 2023-02-22
Rated 5 out of 5 by
AB791 from
Turbotax
I appreciated the different options and explanations that went along with them.
All TurboTax® Offerings Reviews - Page 10621
Date published: 2023-02-22
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Holdrens from
Always a great EXPERIENCE
No big long review just like the website, Fast, Simple, Easy and Done!
Date published: 2023-02-22
Rated 1 out of 5 by
IHateTaxes130 from
Capitalistic
The platform has several pay walls that continually accrue charges until there is a several hundred dollar bill at the end. One of the agents tried to tell me there is no free way to submit tax information which was a complete lie because when I came back with a different agent they were able to correctly help me file for my LLC. I've used this service for three years and every year the prices get higher and the system becomes less usable.
Date published: 2023-02-22
Rated 3 out of 5 by
Pattiod from
Much more complicated than last 3 years
I have enjoyed doing my own tax returns for the last 3 years. This year, I got stuck on a few things that I couldn't answer. After many phone calls and a request for live help (which I never got), I answered the best I could. I hope it's right...
Date published: 2023-02-22
Rated 3 out of 5 by
C920 from
TurboTax is subpar
The fact that you advertise free tax returns and right in the middle of filing require someone to switch over and pay is ridiculous!
Date published: 2023-02-22
Rated 3 out of 5 by
Chrissyclay08 from
Good
Good used it for a couple of yrs, before they where sued it wasn’t always good but it actually free now but so is the actual IRS website to file
Date published: 2023-02-22
Rated 5 out of 5 by
Shelbyvb87 from
TurboTax was easy peasy!
Perfect, what else can you say beside FREE STATE & Federal I switched from a different company because they charged an additional fee for State return
Date published: 2023-02-22
Rated 5 out of 5 by
Zach1492 from
very easy to use
very easy to use. It only took about 1 hour to complete
Date published: 2023-02-22
Rated 5 out of 5 by
Adin19 from
Turbotax is extremely helpful and convenient.
Using this website has saved me a lot of time and made filing my taxes extremely simple.
Date published: 2023-02-22
Rated 5 out of 5 by
lukilu from
great
easy to do at your pace and supportive will use again
Date published: 2023-02-22
Rated 5 out of 5 by
AB791 from
Turbotax
I appreciated the different options and explanations that went along with them.
All TurboTax® Offerings Reviews - Page 10621
Date published: 2023-02-22