TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from No More Pencils In the Stone Age (before Turbo Tax) my taxes were not complicated enough to pay an accountant. However, the battle of pencils and erasers took up hours of a day. Since using Turbo Tax I do not dread filing day.
Date published: 2021-02-27
Rated 5 out of 5 by from Easy and Secure It is never a daunting preparation for me because TurboTax makes it so easy.
Date published: 2021-02-27
Rated 3 out of 5 by from A bit buggy this year. Overall, it is quick and easy. This year it kept asking for my wife's W-2 information, but she was not employed in 2020. Even though I deleted it when I went through the income, it still came up on the review before I file. I had to jump back to the income section and delete it a second time.
Date published: 2021-02-27
Rated 2 out of 5 by from W2 Error It asked me to fill in my W2 twice and doubled my income almost causing me to lose 2000 if I wouldn’t have caught it.
Date published: 2021-02-27
Rated 5 out of 5 by from Two Thumbs Up! I've been using TurboTax for years and it just keeps getting easier! When there is something unique that I have to deal with TurboTax has the answers/help I need.
Date published: 2021-02-27
Rated 5 out of 5 by from Great Very user friendly and helpful tools - will recommend it to others.
Date published: 2021-02-27
Rated 4 out of 5 by from quick and easy Smooth experience for e-filing. We have been customers for many years.
Date published: 2021-02-27
Rated 2 out of 5 by from Not right to charge for direct deposit Charging for direct deposit is wrong, only used turbo tax since it could carry information from past years, will not be using in the future.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is amazing Turbo Tax is easy to use. All of the questions are easy to answer, and if I forget something, they will come back and ask me to fill it out. There are checks and balances to make sure I get it done right. Love it!
Date published: 2021-02-27
Rated 4 out of 5 by from First Time Taxes are easy easy Usually my dad filed for me, this year I did it on my own. I did it by hand on a piece of paper first to get what I was expecting and learning about taxes (took 4 hours). USED TURBOTAX in 20 minutes, got the same but now im having my return sent right to my bank account. I didnt need any physical w2's they imported them. Idk what could have been better, but this was only my first time.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 10621
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from No More Pencils In the Stone Age (before Turbo Tax) my taxes were not complicated enough to pay an accountant. However, the battle of pencils and erasers took up hours of a day. Since using Turbo Tax I do not dread filing day.
Date published: 2021-02-27
Rated 5 out of 5 by from Easy and Secure It is never a daunting preparation for me because TurboTax makes it so easy.
Date published: 2021-02-27
Rated 3 out of 5 by from A bit buggy this year. Overall, it is quick and easy. This year it kept asking for my wife's W-2 information, but she was not employed in 2020. Even though I deleted it when I went through the income, it still came up on the review before I file. I had to jump back to the income section and delete it a second time.
Date published: 2021-02-27
Rated 2 out of 5 by from W2 Error It asked me to fill in my W2 twice and doubled my income almost causing me to lose 2000 if I wouldn’t have caught it.
Date published: 2021-02-27
Rated 5 out of 5 by from Two Thumbs Up! I've been using TurboTax for years and it just keeps getting easier! When there is something unique that I have to deal with TurboTax has the answers/help I need.
Date published: 2021-02-27
Rated 5 out of 5 by from Great Very user friendly and helpful tools - will recommend it to others.
Date published: 2021-02-27
Rated 4 out of 5 by from quick and easy Smooth experience for e-filing. We have been customers for many years.
Date published: 2021-02-27
Rated 2 out of 5 by from Not right to charge for direct deposit Charging for direct deposit is wrong, only used turbo tax since it could carry information from past years, will not be using in the future.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is amazing Turbo Tax is easy to use. All of the questions are easy to answer, and if I forget something, they will come back and ask me to fill it out. There are checks and balances to make sure I get it done right. Love it!
Date published: 2021-02-27
Rated 4 out of 5 by from First Time Taxes are easy easy Usually my dad filed for me, this year I did it on my own. I did it by hand on a piece of paper first to get what I was expecting and learning about taxes (took 4 hours). USED TURBOTAX in 20 minutes, got the same but now im having my return sent right to my bank account. I didnt need any physical w2's they imported them. Idk what could have been better, but this was only my first time.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 10621