TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Always a great EXPERIENCE No big long review just like the website, Fast, Simple, Easy and Done!
Date published: 2023-02-22
Rated 1 out of 5 by from Capitalistic The platform has several pay walls that continually accrue charges until there is a several hundred dollar bill at the end. One of the agents tried to tell me there is no free way to submit tax information which was a complete lie because when I came back with a different agent they were able to correctly help me file for my LLC. I've used this service for three years and every year the prices get higher and the system becomes less usable.
Date published: 2023-02-22
Rated 3 out of 5 by from Much more complicated than last 3 years I have enjoyed doing my own tax returns for the last 3 years. This year, I got stuck on a few things that I couldn't answer. After many phone calls and a request for live help (which I never got), I answered the best I could. I hope it's right...
Date published: 2023-02-22
Rated 3 out of 5 by from TurboTax is subpar The fact that you advertise free tax returns and right in the middle of filing require someone to switch over and pay is ridiculous!
Date published: 2023-02-22
Rated 3 out of 5 by from Good Good used it for a couple of yrs, before they where sued it wasn’t always good but it actually free now but so is the actual IRS website to file
Date published: 2023-02-22
Rated 5 out of 5 by from TurboTax was easy peasy! Perfect, what else can you say beside FREE STATE & Federal I switched from a different company because they charged an additional fee for State return
Date published: 2023-02-22
Rated 5 out of 5 by from very easy to use very easy to use. It only took about 1 hour to complete
Date published: 2023-02-22
Rated 5 out of 5 by from Turbotax is extremely helpful and convenient. Using this website has saved me a lot of time and made filing my taxes extremely simple.
Date published: 2023-02-22
Rated 5 out of 5 by from great easy to do at your pace and supportive will use again
Date published: 2023-02-22
Rated 5 out of 5 by from Turbotax I appreciated the different options and explanations that went along with them.
Date published: 2023-02-22
All TurboTax® Offerings Reviews - Page 10621
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Always a great EXPERIENCE No big long review just like the website, Fast, Simple, Easy and Done!
Date published: 2023-02-22
Rated 1 out of 5 by from Capitalistic The platform has several pay walls that continually accrue charges until there is a several hundred dollar bill at the end. One of the agents tried to tell me there is no free way to submit tax information which was a complete lie because when I came back with a different agent they were able to correctly help me file for my LLC. I've used this service for three years and every year the prices get higher and the system becomes less usable.
Date published: 2023-02-22
Rated 3 out of 5 by from Much more complicated than last 3 years I have enjoyed doing my own tax returns for the last 3 years. This year, I got stuck on a few things that I couldn't answer. After many phone calls and a request for live help (which I never got), I answered the best I could. I hope it's right...
Date published: 2023-02-22
Rated 3 out of 5 by from TurboTax is subpar The fact that you advertise free tax returns and right in the middle of filing require someone to switch over and pay is ridiculous!
Date published: 2023-02-22
Rated 3 out of 5 by from Good Good used it for a couple of yrs, before they where sued it wasn’t always good but it actually free now but so is the actual IRS website to file
Date published: 2023-02-22
Rated 5 out of 5 by from TurboTax was easy peasy! Perfect, what else can you say beside FREE STATE & Federal I switched from a different company because they charged an additional fee for State return
Date published: 2023-02-22
Rated 5 out of 5 by from very easy to use very easy to use. It only took about 1 hour to complete
Date published: 2023-02-22
Rated 5 out of 5 by from Turbotax is extremely helpful and convenient. Using this website has saved me a lot of time and made filing my taxes extremely simple.
Date published: 2023-02-22
Rated 5 out of 5 by from great easy to do at your pace and supportive will use again
Date published: 2023-02-22
Rated 5 out of 5 by from Turbotax I appreciated the different options and explanations that went along with them.
Date published: 2023-02-22
All TurboTax® Offerings Reviews - Page 10621