TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from awesome great as usual. I find it very easy to use and process.
Date published: 2022-02-19
Rated 5 out of 5 by from great response Was waiting for NJ docs to be updated...the day they were downloaded with program updates, my return failed with a strange error for NJ. called support and walked a tech thru the steps, went live with her, and proved it was with the last update. having worked in IT, I know this was not going to be easy to respond quickly yet respond the team did! within 36 hrs, a fix was made and downloaded...my return (unchanged), went thru edit checks and I just filed both returns electronically without issue.
Date published: 2022-02-19
Rated 5 out of 5 by from I use this every year I find this process very easy. All questions I have had are answered in detail and clear
Date published: 2022-02-19
Rated 5 out of 5 by from Love Turbotax I enjoyed that turbotax is so thorough and checks and rechecks my items and also gives me advice as to what is normal and unusual. It doesnt take that long either. The stress level is way low when I do my income taxes with Turbotax.
Date published: 2022-02-19
Rated 5 out of 5 by from Turbo tax was great It was easy , they were there to help and answer any questions I had
Date published: 2022-02-19
Rated 5 out of 5 by from Awesome experience I appreciate the ease of completing the forms and being able to access assistance when I needed it. The Live tax expert was available to help and was very patient and helpful.
Date published: 2022-02-19
Rated 1 out of 5 by from Disgusting Forcing people to pay $110 to file taxes because of a few simple stock sales is scummy enough then trying to sneak another $45 just to have the outrageous cost deducted from our refunds is ridiculous.
Date published: 2022-02-19
Rated 4 out of 5 by from Love the Ease of Turbo Tax Turbo Tax is great and easy to use software. It plainly spells out everything and is super easy to understand. The only reason I didn't give it 5 stars is that right at the end it slid in Max Benefits for $59 and compared it to another list with no price- so I thought it had something to do with the package I was already working on. Later, when it came time to pay and all TurboTax fees were listed, it didn't give me the option to cancel that. I don't like how that was done, and I won't use that service so I do feel a little cheated.
Date published: 2022-02-19
Rated 5 out of 5 by from Turbotax is fast and easy! Easy to use! User friendly! Explains everything clearly!
Date published: 2022-02-19
Rated 5 out of 5 by from Very easy to use! The software is very easy to use. I will use it again!
Date published: 2022-02-19
All TurboTax® Offerings Reviews - Page 10618
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from awesome great as usual. I find it very easy to use and process.
Date published: 2022-02-19
Rated 5 out of 5 by from great response Was waiting for NJ docs to be updated...the day they were downloaded with program updates, my return failed with a strange error for NJ. called support and walked a tech thru the steps, went live with her, and proved it was with the last update. having worked in IT, I know this was not going to be easy to respond quickly yet respond the team did! within 36 hrs, a fix was made and downloaded...my return (unchanged), went thru edit checks and I just filed both returns electronically without issue.
Date published: 2022-02-19
Rated 5 out of 5 by from I use this every year I find this process very easy. All questions I have had are answered in detail and clear
Date published: 2022-02-19
Rated 5 out of 5 by from Love Turbotax I enjoyed that turbotax is so thorough and checks and rechecks my items and also gives me advice as to what is normal and unusual. It doesnt take that long either. The stress level is way low when I do my income taxes with Turbotax.
Date published: 2022-02-19
Rated 5 out of 5 by from Turbo tax was great It was easy , they were there to help and answer any questions I had
Date published: 2022-02-19
Rated 5 out of 5 by from Awesome experience I appreciate the ease of completing the forms and being able to access assistance when I needed it. The Live tax expert was available to help and was very patient and helpful.
Date published: 2022-02-19
Rated 1 out of 5 by from Disgusting Forcing people to pay $110 to file taxes because of a few simple stock sales is scummy enough then trying to sneak another $45 just to have the outrageous cost deducted from our refunds is ridiculous.
Date published: 2022-02-19
Rated 4 out of 5 by from Love the Ease of Turbo Tax Turbo Tax is great and easy to use software. It plainly spells out everything and is super easy to understand. The only reason I didn't give it 5 stars is that right at the end it slid in Max Benefits for $59 and compared it to another list with no price- so I thought it had something to do with the package I was already working on. Later, when it came time to pay and all TurboTax fees were listed, it didn't give me the option to cancel that. I don't like how that was done, and I won't use that service so I do feel a little cheated.
Date published: 2022-02-19
Rated 5 out of 5 by from Turbotax is fast and easy! Easy to use! User friendly! Explains everything clearly!
Date published: 2022-02-19
Rated 5 out of 5 by from Very easy to use! The software is very easy to use. I will use it again!
Date published: 2022-02-19
All TurboTax® Offerings Reviews - Page 10618