TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281651 reviews)
Star ratings are from 2021
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Rated 3 out of 5 by from Nickel and Dime you I feel like TurboTax nickel and dimes you at every avenue they can. It is not my fault that I have two different states to file in, yet I had to pay $40 twice due to the fact that my husband's place of work is centered out of state and we pay that state's taxes even though we do not work/live there. If I already pay to file state taxes, it shouldn't have to be a separate charge each time. Also, when we called the help center because the system would not file our taxes online, the person said that there were no issues he could see. There was a large issue, we did not know/understand that we had to file a separate state tax at that time since we have never had to file out of state before. This was an incredibly stressful experience.
Date published: 2021-02-28
Rated 5 out of 5 by from No problems if you follow directions Did it ourselves! Very easy to use. Would reccomend
Date published: 2021-02-28
Rated 5 out of 5 by from ty ty Thanks Turbotax for another good year! Easy to use as always and user-friendly interface.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is Great! So easy to use, imports info., very affordable, all around an simple experience for taxes. We used to pay H&R Block, but it was nearly $400 last time... plus, it took forever in a tiny cubicle with our kids, and there were often mistakes. After that, we tried TurboTax and we haven't gone back since!
Date published: 2021-02-28
Rated 2 out of 5 by from Missed an $800 State Tax, now must amend I prepared as usual but walking thorugh each of the guided returns and the guide does not ask about Food Pantry contributions in missouri that provides a refundable credit of 50% of the contribution.
Date published: 2021-02-28
Rated 5 out of 5 by from turbo premium for rental property and advance tax, turbo does great format
Date published: 2021-02-28
Rated 4 out of 5 by from Turbo Tax was great! I found Turbo Tax to be a great tool to file your income tax. I especially liked the fact that I had an expert readily available to assist me when I had questions. My expert was AWESOME!!
Date published: 2021-02-28
Rated 5 out of 5 by from Easy Easy and nice, was really easy to do for a first time filler
Date published: 2021-02-28
Rated 2 out of 5 by from Something not right I should have gotten a bigger return but I don't have time to go over it now I will amend after I fix it at a later date my federal should have been closer to 3500
Date published: 2021-02-28
Rated 5 out of 5 by from easiest year yet, showed my son how to do it Hate computer forms, this so user friendly a 65 yr. old can do it
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 10523
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Nickel and Dime you I feel like TurboTax nickel and dimes you at every avenue they can. It is not my fault that I have two different states to file in, yet I had to pay $40 twice due to the fact that my husband's place of work is centered out of state and we pay that state's taxes even though we do not work/live there. If I already pay to file state taxes, it shouldn't have to be a separate charge each time. Also, when we called the help center because the system would not file our taxes online, the person said that there were no issues he could see. There was a large issue, we did not know/understand that we had to file a separate state tax at that time since we have never had to file out of state before. This was an incredibly stressful experience.
Date published: 2021-02-28
Rated 5 out of 5 by from No problems if you follow directions Did it ourselves! Very easy to use. Would reccomend
Date published: 2021-02-28
Rated 5 out of 5 by from ty ty Thanks Turbotax for another good year! Easy to use as always and user-friendly interface.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is Great! So easy to use, imports info., very affordable, all around an simple experience for taxes. We used to pay H&R Block, but it was nearly $400 last time... plus, it took forever in a tiny cubicle with our kids, and there were often mistakes. After that, we tried TurboTax and we haven't gone back since!
Date published: 2021-02-28
Rated 2 out of 5 by from Missed an $800 State Tax, now must amend I prepared as usual but walking thorugh each of the guided returns and the guide does not ask about Food Pantry contributions in missouri that provides a refundable credit of 50% of the contribution.
Date published: 2021-02-28
Rated 5 out of 5 by from turbo premium for rental property and advance tax, turbo does great format
Date published: 2021-02-28
Rated 4 out of 5 by from Turbo Tax was great! I found Turbo Tax to be a great tool to file your income tax. I especially liked the fact that I had an expert readily available to assist me when I had questions. My expert was AWESOME!!
Date published: 2021-02-28
Rated 5 out of 5 by from Easy Easy and nice, was really easy to do for a first time filler
Date published: 2021-02-28
Rated 2 out of 5 by from Something not right I should have gotten a bigger return but I don't have time to go over it now I will amend after I fix it at a later date my federal should have been closer to 3500
Date published: 2021-02-28
Rated 5 out of 5 by from easiest year yet, showed my son how to do it Hate computer forms, this so user friendly a 65 yr. old can do it
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 10523