TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 5 out of 5 by
ANDYWALES from
I will always use Turbo Tax
I used one of Turbo Tax' Experts and they made the whole process so easy; they took care of my taxes from start to finish in less than one hour total. Alice was amazing and extremely knowledgeable.
Date published: 2023-02-08
Rated 5 out of 5 by
jaytanwill from
Turbo Tax is easy and intuitive. Great service!
Any time I have used Turbotax and had an issue, the experts have offered quick and helpful advice to help me make a correction. Excellent service!
Date published: 2023-02-08
Rated 1 out of 5 by
Pretty Rotten from
I like PAPER!
I was forced to pay the efile charges. Your option "Delete your State return and continue" is pretty rotten.
Date published: 2023-02-08
Rated 2 out of 5 by
ABeezy08 from
TurboTax is something...
The filing process is great and easy with importing tax docs and everything, but the issues I have are with the fees and other services TurboTax pushes on us. I don't want to sign up for Credit Karma - I just want to track my refund. We were able to do this before 2021 without having to sign up for Credit Karma. Also, a $39 processing fee for selecting to have the TurboxTax fees deducted from my return is absolutely ridiculous considering I'm already paying you to file federal and state and my refund is a direct deposit - not through your services. Every year TurboTax throws in some hidden fee.
Date published: 2023-02-08
Rated 5 out of 5 by
Kobi2Kash from
Easy to use!
With just basic tax knowledge, anyone can use this.
Date published: 2023-02-08
Rated 5 out of 5 by
ReeRee42 from
1099 , 1095-A,
Edgar Robert A., My goodness, I had another lady I wanted to send a shout-out to as well. These two help with no problem
Date published: 2023-02-08
Rated 5 out of 5 by
Heather Mcc from
Great help for a single girl in her 20's
Patrick and Kimberly were wonderful help with my taxes this year. I learned a lot and appreciated all of their feedback and thorough details to make sure I understood,
Date published: 2023-02-08
Rated 5 out of 5 by
Mooski1 from
Happy
It was great an I am happy with the results hope to
Date published: 2023-02-08
Rated 5 out of 5 by
Mully93 from
They did great!
Everything was fast and easy. Very easy to follow along with!
Date published: 2023-02-08
Rated 5 out of 5 by
MzKash81 from
the best
I been using it for over 10 years. The best. I help friend and family with there taxes. Thank to Turbo tax.
All TurboTax® Offerings Reviews - Page 10428
Date published: 2023-02-08
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
ANDYWALES from
I will always use Turbo Tax
I used one of Turbo Tax' Experts and they made the whole process so easy; they took care of my taxes from start to finish in less than one hour total. Alice was amazing and extremely knowledgeable.
Date published: 2023-02-08
Rated 5 out of 5 by
jaytanwill from
Turbo Tax is easy and intuitive. Great service!
Any time I have used Turbotax and had an issue, the experts have offered quick and helpful advice to help me make a correction. Excellent service!
Date published: 2023-02-08
Rated 1 out of 5 by
Pretty Rotten from
I like PAPER!
I was forced to pay the efile charges. Your option "Delete your State return and continue" is pretty rotten.
Date published: 2023-02-08
Rated 2 out of 5 by
ABeezy08 from
TurboTax is something...
The filing process is great and easy with importing tax docs and everything, but the issues I have are with the fees and other services TurboTax pushes on us. I don't want to sign up for Credit Karma - I just want to track my refund. We were able to do this before 2021 without having to sign up for Credit Karma. Also, a $39 processing fee for selecting to have the TurboxTax fees deducted from my return is absolutely ridiculous considering I'm already paying you to file federal and state and my refund is a direct deposit - not through your services. Every year TurboTax throws in some hidden fee.
Date published: 2023-02-08
Rated 5 out of 5 by
Kobi2Kash from
Easy to use!
With just basic tax knowledge, anyone can use this.
Date published: 2023-02-08
Rated 5 out of 5 by
ReeRee42 from
1099 , 1095-A,
Edgar Robert A., My goodness, I had another lady I wanted to send a shout-out to as well. These two help with no problem
Date published: 2023-02-08
Rated 5 out of 5 by
Heather Mcc from
Great help for a single girl in her 20's
Patrick and Kimberly were wonderful help with my taxes this year. I learned a lot and appreciated all of their feedback and thorough details to make sure I understood,
Date published: 2023-02-08
Rated 5 out of 5 by
Mooski1 from
Happy
It was great an I am happy with the results hope to
Date published: 2023-02-08
Rated 5 out of 5 by
Mully93 from
They did great!
Everything was fast and easy. Very easy to follow along with!
Date published: 2023-02-08
Rated 5 out of 5 by
MzKash81 from
the best
I been using it for over 10 years. The best. I help friend and family with there taxes. Thank to Turbo tax.
All TurboTax® Offerings Reviews - Page 10428
Date published: 2023-02-08