TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by
kflorreview from
Not as easy to use this year
The download from my financial institution didn't happen at the start of my return as in previous years. I also got multiple questions about items in the 1099-B that I hadn't seen previously, and spent A LOT of time trying to figure it out. The help screens were no help at all. The previous years only took 3-4 hours for me to do, this year was about 3 times that. Next year I will research alternatives to TurboTax
Date published: 2022-03-01
Rated 4 out of 5 by
dancin3 from
TurboTax is opaque
It took some time to understand why I was getting so many messages from Kristina. I finally figured out that I had to click on the tiny photo in the lower right hand corner.
Date published: 2022-03-01
Rated 5 out of 5 by
Chunkers1 from
Turbotax got my taxes done!!!
Turbotax was great and helped get me the best possible return. I recommend them to anyone who needs to get their taxes done.
Date published: 2022-03-01
Rated 5 out of 5 by
Amber Henry from
Great experience
Turbo tax was very easy to use And self explanatory and guided me through any questions I needed answered. I love using TurboTax
Date published: 2022-03-01
Rated 3 out of 5 by
LaszloNC from
Disappointed with online version
This year I decided to use the online version of TT. The primary reason for this decision was that I thought I can access my file from a second computer and use it to complete our daughter's return. The software worked the same way as the SD version, but the big difference was that I wasn't able to use it for multiple returns, so we had to pay twice. In addition, our tax files are now stored on Intuit's server, which is highly undesirable for us. Next year I'll research the download version to make sure I don't make the same mistake twice.
Date published: 2022-03-01
Rated 5 out of 5 by
Ashten 33 from
Great service
Simple and easy to use, most efficient tax service
Date published: 2022-03-01
Rated 5 out of 5 by
dar83 from
nice
It was helpful. I am always glad to use this program. It makes my filing much easier.
Date published: 2022-03-01
Rated 5 out of 5 by
Debbie Donuts from
Easy to use!
Turbo Tax is the easiest tax prep software to use. Very plain, clear to understand format. Anyone can do their own taxes, and Turbo Tax provides help all the way.
Date published: 2022-03-01
Rated 5 out of 5 by
Ally33 from
Best Service
Kim was very thorough and very patient!!! Very genuine a compassionate.
Date published: 2022-03-01
Rated 4 out of 5 by
Austdd from
Never worry about an audit
The application on the phone has some connectivity bugs, but the staff is professional and flexible with my schedule.
All TurboTax® Offerings Reviews - Page 10420
Date published: 2022-03-01
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
kflorreview from
Not as easy to use this year
The download from my financial institution didn't happen at the start of my return as in previous years. I also got multiple questions about items in the 1099-B that I hadn't seen previously, and spent A LOT of time trying to figure it out. The help screens were no help at all. The previous years only took 3-4 hours for me to do, this year was about 3 times that. Next year I will research alternatives to TurboTax
Date published: 2022-03-01
Rated 4 out of 5 by
dancin3 from
TurboTax is opaque
It took some time to understand why I was getting so many messages from Kristina. I finally figured out that I had to click on the tiny photo in the lower right hand corner.
Date published: 2022-03-01
Rated 5 out of 5 by
Chunkers1 from
Turbotax got my taxes done!!!
Turbotax was great and helped get me the best possible return. I recommend them to anyone who needs to get their taxes done.
Date published: 2022-03-01
Rated 5 out of 5 by
Amber Henry from
Great experience
Turbo tax was very easy to use And self explanatory and guided me through any questions I needed answered. I love using TurboTax
Date published: 2022-03-01
Rated 3 out of 5 by
LaszloNC from
Disappointed with online version
This year I decided to use the online version of TT. The primary reason for this decision was that I thought I can access my file from a second computer and use it to complete our daughter's return. The software worked the same way as the SD version, but the big difference was that I wasn't able to use it for multiple returns, so we had to pay twice. In addition, our tax files are now stored on Intuit's server, which is highly undesirable for us. Next year I'll research the download version to make sure I don't make the same mistake twice.
Date published: 2022-03-01
Rated 5 out of 5 by
Ashten 33 from
Great service
Simple and easy to use, most efficient tax service
Date published: 2022-03-01
Rated 5 out of 5 by
dar83 from
nice
It was helpful. I am always glad to use this program. It makes my filing much easier.
Date published: 2022-03-01
Rated 5 out of 5 by
Debbie Donuts from
Easy to use!
Turbo Tax is the easiest tax prep software to use. Very plain, clear to understand format. Anyone can do their own taxes, and Turbo Tax provides help all the way.
Date published: 2022-03-01
Rated 5 out of 5 by
Ally33 from
Best Service
Kim was very thorough and very patient!!! Very genuine a compassionate.
Date published: 2022-03-01
Rated 4 out of 5 by
Austdd from
Never worry about an audit
The application on the phone has some connectivity bugs, but the staff is professional and flexible with my schedule.
All TurboTax® Offerings Reviews - Page 10420
Date published: 2022-03-01