TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281629 reviews)
Star ratings are from 2021
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Rated 3 out of 5 by from my review I used Turbo Tax to file extensions to file for my NM taxes. I sent in a payment voucher and payment with the extension I filed. However, when I went back to file the taxes in October, Turbo Tax did not have any record of the extension filed or the money previously paid with the voucher. It never asked me if I had filed an extension. I had to go in an override the values that the program had assigned because it was showing I owed money when I actually qualified for a refund because of the money I paid with the extension.
Date published: 2021-10-10
Rated 4 out of 5 by from Helpful, but please fix Foreign Tax Credit I've been using TurboTax for more than 20 years. For the past 10 years, I've had to manage entering data for foreign tax on dividends. The behavior has changed again this year, but is just as confusing and error-prone. I'm instructed to create a new 1099-DIV for each country and modify the broker's 1099-DIV to reflect this. It appears no 1116 forms are created, although the form is mentioned as needed in the program conversation and is requested on Schedule 3. TurboTax should be able to handle the modification of the original 1099-DIV values as well.
Date published: 2021-10-10
Rated 1 out of 5 by from Turbo tax is greedy Difficult navigation through the forms. NOT user friendly
Date published: 2021-10-10
Rated 5 out of 5 by from Helpful id you want to do your taxes yourself. Easy to fill out. Just answer the questions. Helpful tips
Date published: 2021-10-10
Rated 5 out of 5 by from Turbo Tax Excellent federal & state income tax package put together
Date published: 2021-10-10
Rated 4 out of 5 by from Turbo tax is awesome , however see below Why charge $25 for Efiling state? cheaper to copy and mail!
Date published: 2021-10-10
Rated 5 out of 5 by from I love using turbo tax Turbo tax is very easy to use. Has great customer service and i tell everyone about it all the time
Date published: 2021-10-10
Rated 5 out of 5 by from Excellent Easy to use. The other free tax services have gotten so complicated I just kept setting my taxes down. Today i found the free Turbo Tax edition and I'm getting almost $1000 back. Thanks Turbo Tax!!
Date published: 2021-10-10
Rated 4 out of 5 by from Turbo Tax still solid Turbo Tax is a solid, helpful tax prep software for companies that don't need to hire expensive tax preparers. Big omission in the California state return is that there is no R&D credit form. You have to fill in the form manually and then add the # everywhere manually. This credit has been available to take since 2015 and yet no form 6 years later
Date published: 2021-10-10
Rated 5 out of 5 by from Turbo Tax is EXCELLENT!! Turbo Tax is easy to use, convenient and so very helpful to me. Turbo Tax answers all my questions thoroughly and effectively. Turbo Tax is a great resource for completing and filing your taxes.
Date published: 2021-10-10
All TurboTax® Offerings Reviews - Page 105
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from my review I used Turbo Tax to file extensions to file for my NM taxes. I sent in a payment voucher and payment with the extension I filed. However, when I went back to file the taxes in October, Turbo Tax did not have any record of the extension filed or the money previously paid with the voucher. It never asked me if I had filed an extension. I had to go in an override the values that the program had assigned because it was showing I owed money when I actually qualified for a refund because of the money I paid with the extension.
Date published: 2021-10-10
Rated 4 out of 5 by from Helpful, but please fix Foreign Tax Credit I've been using TurboTax for more than 20 years. For the past 10 years, I've had to manage entering data for foreign tax on dividends. The behavior has changed again this year, but is just as confusing and error-prone. I'm instructed to create a new 1099-DIV for each country and modify the broker's 1099-DIV to reflect this. It appears no 1116 forms are created, although the form is mentioned as needed in the program conversation and is requested on Schedule 3. TurboTax should be able to handle the modification of the original 1099-DIV values as well.
Date published: 2021-10-10
Rated 1 out of 5 by from Turbo tax is greedy Difficult navigation through the forms. NOT user friendly
Date published: 2021-10-10
Rated 5 out of 5 by from Helpful id you want to do your taxes yourself. Easy to fill out. Just answer the questions. Helpful tips
Date published: 2021-10-10
Rated 5 out of 5 by from Turbo Tax Excellent federal & state income tax package put together
Date published: 2021-10-10
Rated 4 out of 5 by from Turbo tax is awesome , however see below Why charge $25 for Efiling state? cheaper to copy and mail!
Date published: 2021-10-10
Rated 5 out of 5 by from I love using turbo tax Turbo tax is very easy to use. Has great customer service and i tell everyone about it all the time
Date published: 2021-10-10
Rated 5 out of 5 by from Excellent Easy to use. The other free tax services have gotten so complicated I just kept setting my taxes down. Today i found the free Turbo Tax edition and I'm getting almost $1000 back. Thanks Turbo Tax!!
Date published: 2021-10-10
Rated 4 out of 5 by from Turbo Tax still solid Turbo Tax is a solid, helpful tax prep software for companies that don't need to hire expensive tax preparers. Big omission in the California state return is that there is no R&D credit form. You have to fill in the form manually and then add the # everywhere manually. This credit has been available to take since 2015 and yet no form 6 years later
Date published: 2021-10-10
Rated 5 out of 5 by from Turbo Tax is EXCELLENT!! Turbo Tax is easy to use, convenient and so very helpful to me. Turbo Tax answers all my questions thoroughly and effectively. Turbo Tax is a great resource for completing and filing your taxes.
Date published: 2021-10-10
All TurboTax® Offerings Reviews - Page 105