TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
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Rated 5 out of 5 by from Very User Friendly Step by step instructions made completing my tax return very easy. On the one area where I had a question, I was able to chat with someone who answered my question immediately. I am very confident in the accuracy of my tax return and save a lot on preparer fees by doing it myself!
Date published: 2022-07-29
Rated 5 out of 5 by from TurboTax I had a great experience with TurboTax And it was very helpful
Date published: 2022-07-29
Rated 1 out of 5 by from Over Priced - Under Performed Too many fields refer the user to the code and provide no explanation in the program. Once the return was completed, error check found no errors. But when I went to Efile, it found errors that need to be fixed before it would Efile. I made the required changes, then it would not efile saying the changes which I was told to make were incorrect. Went through this at least 12 time. Spent more than two hours on the phone with Intuit Rep. We repeated the same process at least 6 times. Still would not Efile. The Rep's solution was print 90+ pages and mail it!
Date published: 2022-07-29
Rated 5 out of 5 by from Great Service! Kimberly was Great! She really knew what help I needed.
Date published: 2022-07-29
Rated 5 out of 5 by from Danielle was very patient with mer ive had a very busy month and kept putting off my taxes but Danielle was always very patient and helpful
Date published: 2022-07-29
Rated 5 out of 5 by from Turbo Tax is OK Great service and prompt response always available
Date published: 2022-07-29
Rated 5 out of 5 by from you guys are amazing we being using Turbo tax for so many years , they are very reliable, easy to use and we will continue to use them in future years.
Date published: 2022-07-29
Rated 5 out of 5 by from Turbo tax is awesome Easy and helpful made the whole process loads easier than imagined
Date published: 2022-07-29
Rated 4 out of 5 by from Turbo tax is awesome It was great everything I needed was right where I left off everytime
Date published: 2022-07-29
Rated 3 out of 5 by from Turbotax is good I was impressed with you guys until I had to pay a extra 39.00 to have it electronically sent! I paid for you guys a year ago and it did not work out,was never refunded for service. E-filing should be part of the cost for using you guys. This is a harsh time to be charging extra
Date published: 2022-07-29
All TurboTax® Offerings Reviews - Page 105
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very User Friendly Step by step instructions made completing my tax return very easy. On the one area where I had a question, I was able to chat with someone who answered my question immediately. I am very confident in the accuracy of my tax return and save a lot on preparer fees by doing it myself!
Date published: 2022-07-29
Rated 5 out of 5 by from TurboTax I had a great experience with TurboTax And it was very helpful
Date published: 2022-07-29
Rated 1 out of 5 by from Over Priced - Under Performed Too many fields refer the user to the code and provide no explanation in the program. Once the return was completed, error check found no errors. But when I went to Efile, it found errors that need to be fixed before it would Efile. I made the required changes, then it would not efile saying the changes which I was told to make were incorrect. Went through this at least 12 time. Spent more than two hours on the phone with Intuit Rep. We repeated the same process at least 6 times. Still would not Efile. The Rep's solution was print 90+ pages and mail it!
Date published: 2022-07-29
Rated 5 out of 5 by from Great Service! Kimberly was Great! She really knew what help I needed.
Date published: 2022-07-29
Rated 5 out of 5 by from Danielle was very patient with mer ive had a very busy month and kept putting off my taxes but Danielle was always very patient and helpful
Date published: 2022-07-29
Rated 5 out of 5 by from Turbo Tax is OK Great service and prompt response always available
Date published: 2022-07-29
Rated 5 out of 5 by from you guys are amazing we being using Turbo tax for so many years , they are very reliable, easy to use and we will continue to use them in future years.
Date published: 2022-07-29
Rated 5 out of 5 by from Turbo tax is awesome Easy and helpful made the whole process loads easier than imagined
Date published: 2022-07-29
Rated 4 out of 5 by from Turbo tax is awesome It was great everything I needed was right where I left off everytime
Date published: 2022-07-29
Rated 3 out of 5 by from Turbotax is good I was impressed with you guys until I had to pay a extra 39.00 to have it electronically sent! I paid for you guys a year ago and it did not work out,was never refunded for service. E-filing should be part of the cost for using you guys. This is a harsh time to be charging extra
Date published: 2022-07-29
All TurboTax® Offerings Reviews - Page 105