TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Turbotax is great for us at this time the last two years I have used turbotax to file jointly with my husband and it seems to be a very suitable program.
Date published: 2023-02-23
Rated 4 out of 5 by from Easy to use, but one problem This was easy to use and thorough. One problem - somehow a numerical error occurred and the check of the return didn't catch it - one deduction wound up as being over 2 million dollars! With that being so far out of reason, I would have thought the review would catch it, but it didn't. As a result, I had to file an amended return with a return of some f the refund I had received. The amended return process was easy, but just a bother to have to do. When I noted the error (unfortunately after filing) I called and received help from Krystal C who was very helpful. She did the research and told me when to file the amended return (on or after 2/23) and provided several links to information to help. Thanks, Krystal!!
Date published: 2023-02-23
Rated 1 out of 5 by from Last time i file with you All i wanted was to return to filing for free i will file for free somewhere else next year. good day
Date published: 2023-02-23
Rated 5 out of 5 by from TurboTax live is INCREDIBLE! Everyone already knows how convenient it is to do your taxes yourself. However, sometimes you need the help of a knowledgable professional. Turbotax offers live assistance OR the ability to have someone do all the work for you, just the same as you would have if you left your home but for a FRACTION of the cost. I submitted my documents today and within 5 minutes was on the phone with my tax preparer. The whole process took less than an hour and I enjoyed my time so much that I'm PRAYING I can track down the same tax preparer next year! Thanks Turbotax! As always, you never disappoint!
Date published: 2023-02-23
Rated 5 out of 5 by from Turbo Tax give you confidence I started using them five years ago and I find the system and support very user friendly.
Date published: 2023-02-23
Rated 5 out of 5 by from Painless Quick and easy filing. Amazing, I have used TurboTax for years and never been disappointed.
Date published: 2023-02-23
Rated 5 out of 5 by from TURBO TAX IS EASY AND THOROUGH I have used Turbo Tax for years and find it very user friendly and affordable!!
Date published: 2023-02-23
Rated 2 out of 5 by from Works but not the best Finished my return fine then was shown a discount for the services I used and when I went to checkout with those discounts, they conviently disappearded right after I hit checkout. Probably wont use again next year!
Date published: 2023-02-23
Rated 5 out of 5 by from So smooth and easy to use. Help is a simple click away so I didn't feel like I was alone in the dark. Very comforting and reassuring.
Date published: 2023-02-23
Rated 5 out of 5 by from Another great experience Easy to use and understand...help topics at the tip of your fingers and live, online help if needed! My family and I have been using Turbo Tax for years!
Date published: 2023-02-23
All TurboTax® Offerings Reviews - Page 10399
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax is great for us at this time the last two years I have used turbotax to file jointly with my husband and it seems to be a very suitable program.
Date published: 2023-02-23
Rated 4 out of 5 by from Easy to use, but one problem This was easy to use and thorough. One problem - somehow a numerical error occurred and the check of the return didn't catch it - one deduction wound up as being over 2 million dollars! With that being so far out of reason, I would have thought the review would catch it, but it didn't. As a result, I had to file an amended return with a return of some f the refund I had received. The amended return process was easy, but just a bother to have to do. When I noted the error (unfortunately after filing) I called and received help from Krystal C who was very helpful. She did the research and told me when to file the amended return (on or after 2/23) and provided several links to information to help. Thanks, Krystal!!
Date published: 2023-02-23
Rated 1 out of 5 by from Last time i file with you All i wanted was to return to filing for free i will file for free somewhere else next year. good day
Date published: 2023-02-23
Rated 5 out of 5 by from TurboTax live is INCREDIBLE! Everyone already knows how convenient it is to do your taxes yourself. However, sometimes you need the help of a knowledgable professional. Turbotax offers live assistance OR the ability to have someone do all the work for you, just the same as you would have if you left your home but for a FRACTION of the cost. I submitted my documents today and within 5 minutes was on the phone with my tax preparer. The whole process took less than an hour and I enjoyed my time so much that I'm PRAYING I can track down the same tax preparer next year! Thanks Turbotax! As always, you never disappoint!
Date published: 2023-02-23
Rated 5 out of 5 by from Turbo Tax give you confidence I started using them five years ago and I find the system and support very user friendly.
Date published: 2023-02-23
Rated 5 out of 5 by from Painless Quick and easy filing. Amazing, I have used TurboTax for years and never been disappointed.
Date published: 2023-02-23
Rated 5 out of 5 by from TURBO TAX IS EASY AND THOROUGH I have used Turbo Tax for years and find it very user friendly and affordable!!
Date published: 2023-02-23
Rated 2 out of 5 by from Works but not the best Finished my return fine then was shown a discount for the services I used and when I went to checkout with those discounts, they conviently disappearded right after I hit checkout. Probably wont use again next year!
Date published: 2023-02-23
Rated 5 out of 5 by from So smooth and easy to use. Help is a simple click away so I didn't feel like I was alone in the dark. Very comforting and reassuring.
Date published: 2023-02-23
Rated 5 out of 5 by from Another great experience Easy to use and understand...help topics at the tip of your fingers and live, online help if needed! My family and I have been using Turbo Tax for years!
Date published: 2023-02-23
All TurboTax® Offerings Reviews - Page 10399