TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Great customer service Always easy to use and excellent guidance. anyone can do their taxes. used them over 10 years and rely and depend on the service
Date published: 2021-02-28
Rated 5 out of 5 by from IT'S AWESOME Simple layout for the typical taxpayer. Easy to use. Fairly priced. Better than paying 500+ on a tax guy.
Date published: 2021-02-28
Rated 4 out of 5 by from Turbo Tax easiest to navigate Turbo Tax gets me the max refund every year. Very easy to use compared to other Tax Software. However this year had some glitches with the forms and had to fix issues that were created by the software adding unnecessary forms. Other than that I trust TT and prefer it over all else.
Date published: 2021-02-28
Rated 5 out of 5 by from Great Service It is simple and easy to use. Got everything done with no hiccups.
Date published: 2021-02-28
Rated 5 out of 5 by from Great product with excellent questions Clear guide and great questions to have you capture all of your tax-related needs
Date published: 2021-02-28
Rated 5 out of 5 by from Easy to use The software goes through all the possible options for tax cut and refund. This gives you a feel of security of doing the right tax calculation. Great job, Turbo Tax!!!
Date published: 2021-02-28
Rated 5 out of 5 by from Love turbo tax I’ve always had a great experience with TurboTax recommend x1000
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo tax was a great and easy experience! Awesome and so easy. It normally stresses me out but his was great!
Date published: 2021-02-28
Rated 3 out of 5 by from My Review There were 2 instances where I was advised I could do something in TurboTax and I could not. Specifically there was to be an option on my tax return forms list to add information to statement. there was no such form listed. I was advised I could look at the attachments before efiling by clicking Attachment in the upper right corner of my screen. No such choice was on the upper right corner. Lastly I looked for help by typing in my issue and there were 600+ responses that offered some advice. There is not enough time in tax season to look at 600 responses so why offer?
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is awesome! It's sooooo easy & helpful! I like that it has Live Chat features, too & nothing is pushed on you!
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 10381
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great customer service Always easy to use and excellent guidance. anyone can do their taxes. used them over 10 years and rely and depend on the service
Date published: 2021-02-28
Rated 5 out of 5 by from IT'S AWESOME Simple layout for the typical taxpayer. Easy to use. Fairly priced. Better than paying 500+ on a tax guy.
Date published: 2021-02-28
Rated 4 out of 5 by from Turbo Tax easiest to navigate Turbo Tax gets me the max refund every year. Very easy to use compared to other Tax Software. However this year had some glitches with the forms and had to fix issues that were created by the software adding unnecessary forms. Other than that I trust TT and prefer it over all else.
Date published: 2021-02-28
Rated 5 out of 5 by from Great Service It is simple and easy to use. Got everything done with no hiccups.
Date published: 2021-02-28
Rated 5 out of 5 by from Great product with excellent questions Clear guide and great questions to have you capture all of your tax-related needs
Date published: 2021-02-28
Rated 5 out of 5 by from Easy to use The software goes through all the possible options for tax cut and refund. This gives you a feel of security of doing the right tax calculation. Great job, Turbo Tax!!!
Date published: 2021-02-28
Rated 5 out of 5 by from Love turbo tax I’ve always had a great experience with TurboTax recommend x1000
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo tax was a great and easy experience! Awesome and so easy. It normally stresses me out but his was great!
Date published: 2021-02-28
Rated 3 out of 5 by from My Review There were 2 instances where I was advised I could do something in TurboTax and I could not. Specifically there was to be an option on my tax return forms list to add information to statement. there was no such form listed. I was advised I could look at the attachments before efiling by clicking Attachment in the upper right corner of my screen. No such choice was on the upper right corner. Lastly I looked for help by typing in my issue and there were 600+ responses that offered some advice. There is not enough time in tax season to look at 600 responses so why offer?
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is awesome! It's sooooo easy & helpful! I like that it has Live Chat features, too & nothing is pushed on you!
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 10381