TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Made everything easy to understand Our live expert made things easy to understand and she was very patient
Date published: 2023-02-23
Rated 5 out of 5 by from helpful and dependable any question during the return , just click on more info/learn and answers the question
Date published: 2023-02-23
Rated 5 out of 5 by from Great experience and easy to use. No complicated parts during the filing process and it was pretty fast and easy.
Date published: 2023-02-23
Rated 5 out of 5 by from Love it Love Turbo Tax. I used live help several times and they all made it easy.
Date published: 2023-02-23
Rated 5 out of 5 by from Turbo tax Quick and easy, this is my 3rd year using turbotax to file my taxes.
Date published: 2023-02-23
Rated 5 out of 5 by from AWSOME IT WAS EASY AND FAST IT WAS MY FIRST TIME FILLING AND IT WAS EASY
Date published: 2023-02-23
Rated 5 out of 5 by from Regular TurboTax user Been using TurboTax for nearly 20 years. Never been disappointed.
Date published: 2023-02-23
Rated 4 out of 5 by from Support messages after return is rejected. Fed return was rejected due to processing error on Form 8960. This is an Turbo Tax program issue. Message was to wait until program issue if fixed, but there is no message sent when it was fixed. Upon looking in TT the check file indicated a date when the issue will be resolved, but des not indicate what I should do to resubmit. Check file site just indicates that when the user supplies the missing information then it can be resubmitted. I called "customer service" to find out what I needed to do - do I need to run review or does the updated TT implement all necessary fixes . The person said I need to call customer service, I told him that he is the customer service. I have been using TT for over a decade and have been very happy until now. TT should provide better instructions when the rejection is due to an issue with their program. Secondary - their customer service has significant room for improvement.
Date published: 2023-02-23
Rated 5 out of 5 by from Makes it Easy Second years using this system. For a small sole proprietor with a day job, the system made it easy to file.
Date published: 2023-02-23
Rated 5 out of 5 by from Great Great. Lots of help .....,........................
Date published: 2023-02-23
All TurboTax® Offerings Reviews - Page 10381
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Made everything easy to understand Our live expert made things easy to understand and she was very patient
Date published: 2023-02-23
Rated 5 out of 5 by from helpful and dependable any question during the return , just click on more info/learn and answers the question
Date published: 2023-02-23
Rated 5 out of 5 by from Great experience and easy to use. No complicated parts during the filing process and it was pretty fast and easy.
Date published: 2023-02-23
Rated 5 out of 5 by from Love it Love Turbo Tax. I used live help several times and they all made it easy.
Date published: 2023-02-23
Rated 5 out of 5 by from Turbo tax Quick and easy, this is my 3rd year using turbotax to file my taxes.
Date published: 2023-02-23
Rated 5 out of 5 by from AWSOME IT WAS EASY AND FAST IT WAS MY FIRST TIME FILLING AND IT WAS EASY
Date published: 2023-02-23
Rated 5 out of 5 by from Regular TurboTax user Been using TurboTax for nearly 20 years. Never been disappointed.
Date published: 2023-02-23
Rated 4 out of 5 by from Support messages after return is rejected. Fed return was rejected due to processing error on Form 8960. This is an Turbo Tax program issue. Message was to wait until program issue if fixed, but there is no message sent when it was fixed. Upon looking in TT the check file indicated a date when the issue will be resolved, but des not indicate what I should do to resubmit. Check file site just indicates that when the user supplies the missing information then it can be resubmitted. I called "customer service" to find out what I needed to do - do I need to run review or does the updated TT implement all necessary fixes . The person said I need to call customer service, I told him that he is the customer service. I have been using TT for over a decade and have been very happy until now. TT should provide better instructions when the rejection is due to an issue with their program. Secondary - their customer service has significant room for improvement.
Date published: 2023-02-23
Rated 5 out of 5 by from Makes it Easy Second years using this system. For a small sole proprietor with a day job, the system made it easy to file.
Date published: 2023-02-23
Rated 5 out of 5 by from Great Great. Lots of help .....,........................
Date published: 2023-02-23
All TurboTax® Offerings Reviews - Page 10381