TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from 2020 Turbo Tax Business Was not able to authenticate when using and not able to purchase the State return. This is not acceptable we will definitely look into an alternate solution next year.
Date published: 2021-02-27
Rated 5 out of 5 by from Easy and Quick Easy to use and it doesn't take long.Great help with making sure you don't make mistakes. It checks for all tax refunds.
Date published: 2021-02-27
Rated 1 out of 5 by from Very Poor Last time EVER!!! While using this awful site with the preception that 3 yrs of filing with this site would be somewhat helpful it is regrettable to acknowledge how bad this site is I was charged $120 and I cannot even pay back my taxes using my returns also I did not want the stupid protection there is NO way to remove it. I guess that Turbo can't take NO for an answer.
Date published: 2021-02-27
Rated 5 out of 5 by from TURBO TAX IS AWESOME!!! IT WAS EASY TO PROCESS AND UNDERSTAND! I LOVED THE FLOW OF IT.
Date published: 2021-02-27
Rated 5 out of 5 by from Would have had a heck of a time w/o Turbotax Was easy to use and Marc helped me with some important questions.
Date published: 2021-02-27
Rated 3 out of 5 by from Used to be great, now frustrating When moving between sections, they keep asking the same questions and keep trying to up-sell you on things. I used to love TurboTax and raved about it years ago. Next year I'll be trying something else.
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax makes it easy. Turbo Tax makes it very easy to file year after year. Offering free service for those with very simple returns such as college students is awesome AND will definitely be using and paying for their premium packages once out of school and starting a career.
Date published: 2021-02-27
Rated 4 out of 5 by from Leave as is Overall it was Ok, Minor hiccups with stuff moving over and having to confirm but overall Good.
Date published: 2021-02-27
Rated 2 out of 5 by from Not thrilled Not thrilled about being lured in with "free" only to be charged $80
Date published: 2021-02-27
Rated 5 out of 5 by from turbo tax is so easy have used it for 5 years and will use it for the coming year
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 10381
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from 2020 Turbo Tax Business Was not able to authenticate when using and not able to purchase the State return. This is not acceptable we will definitely look into an alternate solution next year.
Date published: 2021-02-27
Rated 5 out of 5 by from Easy and Quick Easy to use and it doesn't take long.Great help with making sure you don't make mistakes. It checks for all tax refunds.
Date published: 2021-02-27
Rated 1 out of 5 by from Very Poor Last time EVER!!! While using this awful site with the preception that 3 yrs of filing with this site would be somewhat helpful it is regrettable to acknowledge how bad this site is I was charged $120 and I cannot even pay back my taxes using my returns also I did not want the stupid protection there is NO way to remove it. I guess that Turbo can't take NO for an answer.
Date published: 2021-02-27
Rated 5 out of 5 by from TURBO TAX IS AWESOME!!! IT WAS EASY TO PROCESS AND UNDERSTAND! I LOVED THE FLOW OF IT.
Date published: 2021-02-27
Rated 5 out of 5 by from Would have had a heck of a time w/o Turbotax Was easy to use and Marc helped me with some important questions.
Date published: 2021-02-27
Rated 3 out of 5 by from Used to be great, now frustrating When moving between sections, they keep asking the same questions and keep trying to up-sell you on things. I used to love TurboTax and raved about it years ago. Next year I'll be trying something else.
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax makes it easy. Turbo Tax makes it very easy to file year after year. Offering free service for those with very simple returns such as college students is awesome AND will definitely be using and paying for their premium packages once out of school and starting a career.
Date published: 2021-02-27
Rated 4 out of 5 by from Leave as is Overall it was Ok, Minor hiccups with stuff moving over and having to confirm but overall Good.
Date published: 2021-02-27
Rated 2 out of 5 by from Not thrilled Not thrilled about being lured in with "free" only to be charged $80
Date published: 2021-02-27
Rated 5 out of 5 by from turbo tax is so easy have used it for 5 years and will use it for the coming year
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 10381