TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 4 out of 5 by from The instructions were easy to follow. My state wasn't on the listed options. I had no idea how I was going to override or skip the question. In my state there isnt a (state ID number). It wouldn't let me e-file. I was absolutely stumped on how to change or get around the issue. I think I was finally able to get my taxes filed through the app. Started and finished my return on the 17. It took 11 days before I was able to make any necessary changes or corrections. No pun intended. Sometimes free will cost you the most. Lol
Date published: 2021-02-28
Rated 5 out of 5 by from great i was satisfied with turbo tax been using them for the past five years.
Date published: 2021-02-28
Rated 5 out of 5 by from Easy and informative Nice, informative, helping and get the job done very well
Date published: 2021-02-28
Rated 3 out of 5 by from it is free at first free for the first year had to pay for the next year and got less back
Date published: 2021-02-28
Rated 5 out of 5 by from Simply the Best I have a simple return and it took less than 30 minutes to complete both federal and state tax return forms
Date published: 2021-02-28
Rated 5 out of 5 by from Awesome It was a Great service and very fast , thank you so much turbo tax
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo tax is great It’s been great!! We hav have been with turbo now for 3 years
Date published: 2021-02-28
Rated 2 out of 5 by from TURBO TAX CHANGES EVERY YEAR I WAS UNDER THE IMPRESSION I COULD PAY MY FEDERAL FROM MY RETURN AND THAT WAS NOT AN OPTION ANYMORE, I ALSO USED BASIC SERVICE AND HAD NO OPTION BASED ON THE FORMS I USED WHICH I DIDNT NEED TO AND DIDNT REALIZE I COULD DELETE THESE FORMS UNTIL AFTER I HAD ALREADY PAID. THIS IS MY 3RD YEAR WITH TURBO TAX AND FEEL LIKE I GOT PLAID ALTHOUGH I STILL GOT A POSITIVE RETURN.
Date published: 2021-02-28
Rated 4 out of 5 by from Good but time consuming So far im giving it a 4 star mighr go dosn keeps getting rejected so not sure why
Date published: 2021-02-28
Rated 5 out of 5 by from Awesome Experience Turbo Tax is a fast and easy way to file both state and federal taxes. They do everything except put in your new numbers!
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 10354
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from The instructions were easy to follow. My state wasn't on the listed options. I had no idea how I was going to override or skip the question. In my state there isnt a (state ID number). It wouldn't let me e-file. I was absolutely stumped on how to change or get around the issue. I think I was finally able to get my taxes filed through the app. Started and finished my return on the 17. It took 11 days before I was able to make any necessary changes or corrections. No pun intended. Sometimes free will cost you the most. Lol
Date published: 2021-02-28
Rated 5 out of 5 by from great i was satisfied with turbo tax been using them for the past five years.
Date published: 2021-02-28
Rated 5 out of 5 by from Easy and informative Nice, informative, helping and get the job done very well
Date published: 2021-02-28
Rated 3 out of 5 by from it is free at first free for the first year had to pay for the next year and got less back
Date published: 2021-02-28
Rated 5 out of 5 by from Simply the Best I have a simple return and it took less than 30 minutes to complete both federal and state tax return forms
Date published: 2021-02-28
Rated 5 out of 5 by from Awesome It was a Great service and very fast , thank you so much turbo tax
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo tax is great It’s been great!! We hav have been with turbo now for 3 years
Date published: 2021-02-28
Rated 2 out of 5 by from TURBO TAX CHANGES EVERY YEAR I WAS UNDER THE IMPRESSION I COULD PAY MY FEDERAL FROM MY RETURN AND THAT WAS NOT AN OPTION ANYMORE, I ALSO USED BASIC SERVICE AND HAD NO OPTION BASED ON THE FORMS I USED WHICH I DIDNT NEED TO AND DIDNT REALIZE I COULD DELETE THESE FORMS UNTIL AFTER I HAD ALREADY PAID. THIS IS MY 3RD YEAR WITH TURBO TAX AND FEEL LIKE I GOT PLAID ALTHOUGH I STILL GOT A POSITIVE RETURN.
Date published: 2021-02-28
Rated 4 out of 5 by from Good but time consuming So far im giving it a 4 star mighr go dosn keeps getting rejected so not sure why
Date published: 2021-02-28
Rated 5 out of 5 by from Awesome Experience Turbo Tax is a fast and easy way to file both state and federal taxes. They do everything except put in your new numbers!
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 10354