TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Cost more than hiring taxes completed I paid 50.00 for the software. The packaging confirmed Federal e-file with IRS confirmation. At the very end I was informed there was a 40.00 fee being added.
Date published: 2021-02-28
Rated 5 out of 5 by from super easy keep up the good work and i will recommend turbo tax to everyone i know. really happy with this process.
Date published: 2021-02-28
Rated 3 out of 5 by from Turbo tax forces me to take state income tax I only want Federal income tax, not state. I am forced to use Turbo tax for state. That is an extra $40 in cost for a simple form that a child can do. Additionally, Illinois has a free I1040 for on line. I would like my $40 returned to me.
Date published: 2021-02-28
Rated 5 out of 5 by from I have used Turbo Tax for the last 15 years! Always a pleasure. Makes me feel safe to file my taxes!
Date published: 2021-02-28
Rated 2 out of 5 by from Turbo Tax was difficult this year Turbo tax skipped screen to enter my income. Had to go back and search for correct screen to input my income. It seems to show last years income as a lump payment which it was not but very confusing. Would be nice if there was a heads up after review, informing that you will still get the option to and instructions on signing return. it feels like it will finish before you get option to sign However, your agent Dashieka, called when I requested call back for assistance and she was excellent, knowledgeable proficient, friendly and helpful. She resolved all my issues.
Date published: 2021-02-28
Rated 5 out of 5 by from Easy to to follow. Should have a glossary I did not use anybody to help me. Tried to chat but never got connect with anybody.
Date published: 2021-02-28
Rated 5 out of 5 by from As Easy As 123 I have used for many years and have had no issues!
Date published: 2021-02-28
Rated 5 out of 5 by from Fast and Easy! I've ben using Turbo Tax for seven years now. It is the easiest way to file taxes and I always feel confident that I'm getting the most return possible.
Date published: 2021-02-28
Rated 4 out of 5 by from Turbotax is a great tool It was easy and very useful to use TurboTax to get my refund, thank you!
Date published: 2021-02-28
Rated 5 out of 5 by from Simple and Easy very simple to input and pull data. makes filing taxes very easy
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 10315
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Cost more than hiring taxes completed I paid 50.00 for the software. The packaging confirmed Federal e-file with IRS confirmation. At the very end I was informed there was a 40.00 fee being added.
Date published: 2021-02-28
Rated 5 out of 5 by from super easy keep up the good work and i will recommend turbo tax to everyone i know. really happy with this process.
Date published: 2021-02-28
Rated 3 out of 5 by from Turbo tax forces me to take state income tax I only want Federal income tax, not state. I am forced to use Turbo tax for state. That is an extra $40 in cost for a simple form that a child can do. Additionally, Illinois has a free I1040 for on line. I would like my $40 returned to me.
Date published: 2021-02-28
Rated 5 out of 5 by from I have used Turbo Tax for the last 15 years! Always a pleasure. Makes me feel safe to file my taxes!
Date published: 2021-02-28
Rated 2 out of 5 by from Turbo Tax was difficult this year Turbo tax skipped screen to enter my income. Had to go back and search for correct screen to input my income. It seems to show last years income as a lump payment which it was not but very confusing. Would be nice if there was a heads up after review, informing that you will still get the option to and instructions on signing return. it feels like it will finish before you get option to sign However, your agent Dashieka, called when I requested call back for assistance and she was excellent, knowledgeable proficient, friendly and helpful. She resolved all my issues.
Date published: 2021-02-28
Rated 5 out of 5 by from Easy to to follow. Should have a glossary I did not use anybody to help me. Tried to chat but never got connect with anybody.
Date published: 2021-02-28
Rated 5 out of 5 by from As Easy As 123 I have used for many years and have had no issues!
Date published: 2021-02-28
Rated 5 out of 5 by from Fast and Easy! I've ben using Turbo Tax for seven years now. It is the easiest way to file taxes and I always feel confident that I'm getting the most return possible.
Date published: 2021-02-28
Rated 4 out of 5 by from Turbotax is a great tool It was easy and very useful to use TurboTax to get my refund, thank you!
Date published: 2021-02-28
Rated 5 out of 5 by from Simple and Easy very simple to input and pull data. makes filing taxes very easy
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 10315