TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281681 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from turbo tax still needs some work! i have used Turbotax for over 20 years now so obviously you are doing something right that i keep coming back year after year! The only suggestion i have to improve your service, is to change the way you ask us consumers questions or give us more ways to ask questions. There is nothing so frustrating trying to fill out forms and you ask a question, only to get some generic response that is way off the mark or does not make sense in your context! If you could make your questions to us during troubleshooting and your answers more people friendly and less computer like, that would be great!
Date published: 2021-03-01
Rated 5 out of 5 by from Great application and exemplary service! Had one small issue with the import of Acorns but Shanna was very helpful with online support.
Date published: 2021-03-01
Rated 5 out of 5 by from Simple and fast Great! Very easy to use and I felt like it walked you through all the steps.
Date published: 2021-03-01
Rated 2 out of 5 by from Turbo Tax has bugs This program filed my return without letting me fill out my Minnesota Property Tax Refund form!
Date published: 2021-03-01
Rated 5 out of 5 by from Great experience Great user face, easy to file! Normally a dreaded experience but TurboTax made it easy!
Date published: 2021-03-01
Rated 5 out of 5 by from Easy Turbotax asked me all the questions I needed to answer in order to file my taxes; the process was very easy and a lot cheaper than going to a tax professional. Thank you Turbo tax.
Date published: 2021-03-01
Rated 5 out of 5 by from Online expert was very helpful I have forgotten her name already but she really helped me and made me very comfortable with looking up things. CalGal
Date published: 2021-03-01
Rated 5 out of 5 by from Good-To-Go !!!!! Worry free.....gets the job done !!! Always dependable !!
Date published: 2021-03-01
Rated 5 out of 5 by from GREAT SERVICE Have been using TT for eight years. Makes tax season a lot less stressful.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is the BEST Turbo Tax is so user friendly and explains every little thing. I love it. I will never file my taxes any other way!
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 10261
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from turbo tax still needs some work! i have used Turbotax for over 20 years now so obviously you are doing something right that i keep coming back year after year! The only suggestion i have to improve your service, is to change the way you ask us consumers questions or give us more ways to ask questions. There is nothing so frustrating trying to fill out forms and you ask a question, only to get some generic response that is way off the mark or does not make sense in your context! If you could make your questions to us during troubleshooting and your answers more people friendly and less computer like, that would be great!
Date published: 2021-03-01
Rated 5 out of 5 by from Great application and exemplary service! Had one small issue with the import of Acorns but Shanna was very helpful with online support.
Date published: 2021-03-01
Rated 5 out of 5 by from Simple and fast Great! Very easy to use and I felt like it walked you through all the steps.
Date published: 2021-03-01
Rated 2 out of 5 by from Turbo Tax has bugs This program filed my return without letting me fill out my Minnesota Property Tax Refund form!
Date published: 2021-03-01
Rated 5 out of 5 by from Great experience Great user face, easy to file! Normally a dreaded experience but TurboTax made it easy!
Date published: 2021-03-01
Rated 5 out of 5 by from Easy Turbotax asked me all the questions I needed to answer in order to file my taxes; the process was very easy and a lot cheaper than going to a tax professional. Thank you Turbo tax.
Date published: 2021-03-01
Rated 5 out of 5 by from Online expert was very helpful I have forgotten her name already but she really helped me and made me very comfortable with looking up things. CalGal
Date published: 2021-03-01
Rated 5 out of 5 by from Good-To-Go !!!!! Worry free.....gets the job done !!! Always dependable !!
Date published: 2021-03-01
Rated 5 out of 5 by from GREAT SERVICE Have been using TT for eight years. Makes tax season a lot less stressful.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is the BEST Turbo Tax is so user friendly and explains every little thing. I love it. I will never file my taxes any other way!
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 10261