TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from TURBOTAX IS THE ONLY WAY I DO MY TAXES I'VE USED TURBOTAX FOR SEVERALS YEARS NOW AND HAVE NEVER HAD A PROBLEM. ALL THE i ARE DOTTED AND THE t CROSSED.
Date published: 2023-02-24
Rated 5 out of 5 by from Easy to navigate Everything was easy. Eliminates having to talk too someone whe you dont really want to.
Date published: 2023-02-24
Rated 5 out of 5 by from turbotax is awesome I've used turbotax for about 7 years now and i wouldnt do my taxes any other way! Very easy, affordable
Date published: 2023-02-24
Rated 5 out of 5 by from Good Easy and good for refunds and I liked it so much I cried tears of joy
Date published: 2023-02-24
Rated 1 out of 5 by from Waste of time Waste of time. Had an assistant call me, but that accomplished nothing other than him saying all my forms were there. He forwarded my call to a preparer, but the call disconnected before I spoke to the preparer; I suspect a shift change as my assigned preparer shown in the portal changed. Had to schedule a call for the next day. That call was 2 hours and 10 minutes of me just waiting in silence while the preparer reviewed the documents I had provided. It should have been a 15 minute phone call if the documents were reviewed in advance and I just answered questions.
Date published: 2023-02-24
Rated 5 out of 5 by from i had a great experiance its always so easy to fallow and customer support was so nice!
Date published: 2023-02-24
Rated 5 out of 5 by from TT is great! I have been Turbo Tax for many years! Regular employment and as a 10-99 worker. Always easy and walks you right through it all.
Date published: 2023-02-24
Rated 1 out of 5 by from Unsatisfying experience I've used turbo tax for years and never had a problem until recent. I did not have an option to file a free return and on top of that once I put my card information in it automatically charged me before I even submitted my return. I will be using a different tax service from now on.
Date published: 2023-02-24
Rated 5 out of 5 by from Turbo Tax for the Average American Me Like most Americans like to get my stuff done with the least amount of time consumption, wether it be juggling with my kids, work or keeping up with GoT; or all of them. TurboTax does it right making Filing your taxes as easy as 1,2,3 click. That’s it. Your done and now you can go back to dragon slaying.
Date published: 2023-02-24
Rated 5 out of 5 by from EASY AND FAST needed help with my taxes and i got hep immediately easy, fast and super easy and you can get live representative to help you when you need it also is easy to undertand what you are doing and honestly I saved a lot of money doing my own taxes and if you need help you can easy get someone to work with you. EXCELLENT have been using turbo tax for the past 8 years
Date published: 2023-02-24
All TurboTax® Offerings Reviews - Page 10197
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TURBOTAX IS THE ONLY WAY I DO MY TAXES I'VE USED TURBOTAX FOR SEVERALS YEARS NOW AND HAVE NEVER HAD A PROBLEM. ALL THE i ARE DOTTED AND THE t CROSSED.
Date published: 2023-02-24
Rated 5 out of 5 by from Easy to navigate Everything was easy. Eliminates having to talk too someone whe you dont really want to.
Date published: 2023-02-24
Rated 5 out of 5 by from turbotax is awesome I've used turbotax for about 7 years now and i wouldnt do my taxes any other way! Very easy, affordable
Date published: 2023-02-24
Rated 5 out of 5 by from Good Easy and good for refunds and I liked it so much I cried tears of joy
Date published: 2023-02-24
Rated 1 out of 5 by from Waste of time Waste of time. Had an assistant call me, but that accomplished nothing other than him saying all my forms were there. He forwarded my call to a preparer, but the call disconnected before I spoke to the preparer; I suspect a shift change as my assigned preparer shown in the portal changed. Had to schedule a call for the next day. That call was 2 hours and 10 minutes of me just waiting in silence while the preparer reviewed the documents I had provided. It should have been a 15 minute phone call if the documents were reviewed in advance and I just answered questions.
Date published: 2023-02-24
Rated 5 out of 5 by from i had a great experiance its always so easy to fallow and customer support was so nice!
Date published: 2023-02-24
Rated 5 out of 5 by from TT is great! I have been Turbo Tax for many years! Regular employment and as a 10-99 worker. Always easy and walks you right through it all.
Date published: 2023-02-24
Rated 1 out of 5 by from Unsatisfying experience I've used turbo tax for years and never had a problem until recent. I did not have an option to file a free return and on top of that once I put my card information in it automatically charged me before I even submitted my return. I will be using a different tax service from now on.
Date published: 2023-02-24
Rated 5 out of 5 by from Turbo Tax for the Average American Me Like most Americans like to get my stuff done with the least amount of time consumption, wether it be juggling with my kids, work or keeping up with GoT; or all of them. TurboTax does it right making Filing your taxes as easy as 1,2,3 click. That’s it. Your done and now you can go back to dragon slaying.
Date published: 2023-02-24
Rated 5 out of 5 by from EASY AND FAST needed help with my taxes and i got hep immediately easy, fast and super easy and you can get live representative to help you when you need it also is easy to undertand what you are doing and honestly I saved a lot of money doing my own taxes and if you need help you can easy get someone to work with you. EXCELLENT have been using turbo tax for the past 8 years
Date published: 2023-02-24
All TurboTax® Offerings Reviews - Page 10197