TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 5 out of 5 by from very easy to use very easy to use, the interface is very intuitive and I would recomend
Date published: 2021-02-28
Rated 4 out of 5 by from Gets easier every year. I enjoyed the automatic import of my new employer's W2. This is the first year I was able to use that feature. Price is a little steep for e-file of federal and state returns.
Date published: 2021-02-28
Rated 3 out of 5 by from I mean, it works, most of the time Useful piece of software if you know how to wield it.
Date published: 2021-02-28
Rated 5 out of 5 by from TT Great format and interface is highly intuitive, thank you guys! I really appreciate the help.
Date published: 2021-02-28
Rated 3 out of 5 by from charitable donations When reviewing my return, TurboTax kept saying there was a problem with my charitable donations amount. However, the program would not show me where the source of the problem was or provide a link to go back to the inconsistency. I had to use google to find the form and schedule to see where the problem was. I've been trying to file this for two weeks now!
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax was really great I have filed our taxes since 2014 with Intuit's Deluxe Turbo Tax. Every year it has gotten more informative, efficient and easy to use. At each step the depth of explanation and guidance is truly exceptional.
Date published: 2021-02-28
Rated 2 out of 5 by from Frustration I had some questions so I opted for a live rep. Granted I understand speaking via text can get distorted but this rep just complicated the issue even further and frustrated me. I ended up just cutting the conversation short and coming back days later to finish filing on my own. Also I have used Turbo Tax for 6yrs now and have enjoyed the service but the fees keep going up! I used to use H&R Block but switched because of how expensive they were well Turbo Tax you're getting right up there with them!
Date published: 2021-02-28
Rated 4 out of 5 by from They make filing easy!! This is the way to file taxes. Never leave your house, and have support when you aren't sure of something. Highly recommend!!
Date published: 2021-02-28
Rated 4 out of 5 by from very good A few things were confusing but Jessica cleared it all up in 30 minutes or less.. I would give Jessica 5 stars.
Date published: 2021-02-28
Rated 5 out of 5 by from So easy my Kindergarteners could use it. The step by step process followed by reviews along the way and at the end lead to a confident self filed return.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 10185
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from very easy to use very easy to use, the interface is very intuitive and I would recomend
Date published: 2021-02-28
Rated 4 out of 5 by from Gets easier every year. I enjoyed the automatic import of my new employer's W2. This is the first year I was able to use that feature. Price is a little steep for e-file of federal and state returns.
Date published: 2021-02-28
Rated 3 out of 5 by from I mean, it works, most of the time Useful piece of software if you know how to wield it.
Date published: 2021-02-28
Rated 5 out of 5 by from TT Great format and interface is highly intuitive, thank you guys! I really appreciate the help.
Date published: 2021-02-28
Rated 3 out of 5 by from charitable donations When reviewing my return, TurboTax kept saying there was a problem with my charitable donations amount. However, the program would not show me where the source of the problem was or provide a link to go back to the inconsistency. I had to use google to find the form and schedule to see where the problem was. I've been trying to file this for two weeks now!
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax was really great I have filed our taxes since 2014 with Intuit's Deluxe Turbo Tax. Every year it has gotten more informative, efficient and easy to use. At each step the depth of explanation and guidance is truly exceptional.
Date published: 2021-02-28
Rated 2 out of 5 by from Frustration I had some questions so I opted for a live rep. Granted I understand speaking via text can get distorted but this rep just complicated the issue even further and frustrated me. I ended up just cutting the conversation short and coming back days later to finish filing on my own. Also I have used Turbo Tax for 6yrs now and have enjoyed the service but the fees keep going up! I used to use H&R Block but switched because of how expensive they were well Turbo Tax you're getting right up there with them!
Date published: 2021-02-28
Rated 4 out of 5 by from They make filing easy!! This is the way to file taxes. Never leave your house, and have support when you aren't sure of something. Highly recommend!!
Date published: 2021-02-28
Rated 4 out of 5 by from very good A few things were confusing but Jessica cleared it all up in 30 minutes or less.. I would give Jessica 5 stars.
Date published: 2021-02-28
Rated 5 out of 5 by from So easy my Kindergarteners could use it. The step by step process followed by reviews along the way and at the end lead to a confident self filed return.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 10185