TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from So easy! I was so impressed at all the ways they were so thorough in finding all my tax breaks! This was the easiest way to file taxes.
Date published: 2023-01-24
Rated 5 out of 5 by from eaiser every year No problems, everything is covered by Turbotax. Great company
Date published: 2023-01-24
Rated 2 out of 5 by from NO Free i may be wrong, but i didnt even recieve a free version to select for filing, yet i have co workers who had no problem filing with turbo tax for free
Date published: 2023-01-24
Rated 5 out of 5 by from The best tax filing service in the world! I've been filing taxes on TurboTax for two years now and it honestly has never been easier. They make their instructions very clear and is very user friendly. (P.S.I was also an Intuit intern this past summer but that bias does not affect this review at all)
Date published: 2023-01-24
Rated 5 out of 5 by from Turbotax is easy and efficient! Been using turbotax for 5years now. Its very simple and not complicated at all
Date published: 2023-01-24
Rated 5 out of 5 by from Turbo Tax is the BEST They help us look over everything submittal to get the best return
Date published: 2023-01-24
Rated 4 out of 5 by from Turbotax is great but flawed I have had great experiences with Turbotax until this year. The system has been resetting my answers on a specific form and got my taxes rejected twice. I'm on my third attempt and will have to file by mail if this attempt fails.
Date published: 2023-01-24
Rated 2 out of 5 by from Confused I don't understand how a business model dedicated to tax laws, and having a reputation for the best service in my previous opinion, does not have a simple solution to someone moving from one state to the next with tens of millions of Americans moving from state to state each year. Your tax knowledge should include ANY situation currently written/changed in law or simply don't tell me you are ready to file my taxes. I do not know if I have to come back and finish my taxes, if I wait for you to do it all for me, if I will be fined or not get what I'm deserving because you don't have all documents available "because of changing tax laws".
Date published: 2023-01-24
Rated 2 out of 5 by from not impressed with turbo tax i don't mind the app but based on my internet search i shouldn't of been charged to file my federal. It even says it on the app towards the end that e-filing should have no processing fee
Date published: 2023-01-24
Rated 3 out of 5 by from did their job easy and painless i probably wont file this way again
Date published: 2023-01-24
All TurboTax® Offerings Reviews - Page 1006
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from So easy! I was so impressed at all the ways they were so thorough in finding all my tax breaks! This was the easiest way to file taxes.
Date published: 2023-01-24
Rated 5 out of 5 by from eaiser every year No problems, everything is covered by Turbotax. Great company
Date published: 2023-01-24
Rated 2 out of 5 by from NO Free i may be wrong, but i didnt even recieve a free version to select for filing, yet i have co workers who had no problem filing with turbo tax for free
Date published: 2023-01-24
Rated 5 out of 5 by from The best tax filing service in the world! I've been filing taxes on TurboTax for two years now and it honestly has never been easier. They make their instructions very clear and is very user friendly. (P.S.I was also an Intuit intern this past summer but that bias does not affect this review at all)
Date published: 2023-01-24
Rated 5 out of 5 by from Turbotax is easy and efficient! Been using turbotax for 5years now. Its very simple and not complicated at all
Date published: 2023-01-24
Rated 5 out of 5 by from Turbo Tax is the BEST They help us look over everything submittal to get the best return
Date published: 2023-01-24
Rated 4 out of 5 by from Turbotax is great but flawed I have had great experiences with Turbotax until this year. The system has been resetting my answers on a specific form and got my taxes rejected twice. I'm on my third attempt and will have to file by mail if this attempt fails.
Date published: 2023-01-24
Rated 2 out of 5 by from Confused I don't understand how a business model dedicated to tax laws, and having a reputation for the best service in my previous opinion, does not have a simple solution to someone moving from one state to the next with tens of millions of Americans moving from state to state each year. Your tax knowledge should include ANY situation currently written/changed in law or simply don't tell me you are ready to file my taxes. I do not know if I have to come back and finish my taxes, if I wait for you to do it all for me, if I will be fined or not get what I'm deserving because you don't have all documents available "because of changing tax laws".
Date published: 2023-01-24
Rated 2 out of 5 by from not impressed with turbo tax i don't mind the app but based on my internet search i shouldn't of been charged to file my federal. It even says it on the app towards the end that e-filing should have no processing fee
Date published: 2023-01-24
Rated 3 out of 5 by from did their job easy and painless i probably wont file this way again
Date published: 2023-01-24
All TurboTax® Offerings Reviews - Page 1006