TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 1 out of 5 by from Form 1095 There is an error where TurboTax prompted me for 1095-a. That's when you have ACA insurance. I couldn’t figure out how to get rid of the form, so I entered $1 in premiums.
Date published: 2021-02-28
Rated 5 out of 5 by from easy So easy and stress free. Only took me a half hour and it was free.
Date published: 2021-02-28
Rated 5 out of 5 by from A great tool for filing your taxes The product is easy to use. And is very useful and helpful.
Date published: 2021-02-28
Rated 5 out of 5 by from So extremely easy I use Turbo Tax every year; love the ease. will use it every year
Date published: 2021-02-28
Rated 3 out of 5 by from Totally Simplified It helps me to finalize my tax returns quickly, saving a lots of time. It is a boon to me and others who are not all that familiar with tax codes and rules.
Date published: 2021-02-28
Rated 5 out of 5 by from Simple & Straightfoward! I love using TurboTax. It helps explain each step of the way so that I can trust the process. I have used it 4 years in a row and would recommend it to anyone looking for a simple and straightforward way to file their taxes.
Date published: 2021-02-28
Rated 2 out of 5 by from WATCH OUT FOR THE HIDDEN UPSELLING I liked using turbotax until it continued to try to upsell me the premier services, which I declined multiple times throughout the preparation process, and then at the end when its time to file and pay somehow premier services is added. And funny how it's so hard to remove Premier Services once it's added! They sneak it in by burying it in text, and using button colors that make it easy to not notice what you are clicking on. I said I don't want premiere services multiple times, but they still snuck it in (because they know the user is tired and fatigued from reading so much useless text), and then made it difficult to go back and remove it. I don't trust this business ethic and won't be using turbotax again. Also I don't trust the terms/conditions agreement in order to submit a review - "You agree Intuit may use an actor, a model or other person or image, static, filmed or animated, to portray or simulate you and your Image, in any advertising, marketing, promotion, sales or publicity materials which utilize the Content."
Date published: 2021-02-28
Rated 5 out of 5 by from Easy to file Turbo Tax is an easy site to use when filing taxes.
Date published: 2021-02-28
Rated 5 out of 5 by from Very user friendly I enjoyed it immensely will use next year!!!!!!!!!
Date published: 2021-02-28
Rated 4 out of 5 by from was easy to work with Was easy to follow, instructions very clear, allowed chance to chat if necessary
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 10030
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Form 1095 There is an error where TurboTax prompted me for 1095-a. That's when you have ACA insurance. I couldn’t figure out how to get rid of the form, so I entered $1 in premiums.
Date published: 2021-02-28
Rated 5 out of 5 by from easy So easy and stress free. Only took me a half hour and it was free.
Date published: 2021-02-28
Rated 5 out of 5 by from A great tool for filing your taxes The product is easy to use. And is very useful and helpful.
Date published: 2021-02-28
Rated 5 out of 5 by from So extremely easy I use Turbo Tax every year; love the ease. will use it every year
Date published: 2021-02-28
Rated 3 out of 5 by from Totally Simplified It helps me to finalize my tax returns quickly, saving a lots of time. It is a boon to me and others who are not all that familiar with tax codes and rules.
Date published: 2021-02-28
Rated 5 out of 5 by from Simple & Straightfoward! I love using TurboTax. It helps explain each step of the way so that I can trust the process. I have used it 4 years in a row and would recommend it to anyone looking for a simple and straightforward way to file their taxes.
Date published: 2021-02-28
Rated 2 out of 5 by from WATCH OUT FOR THE HIDDEN UPSELLING I liked using turbotax until it continued to try to upsell me the premier services, which I declined multiple times throughout the preparation process, and then at the end when its time to file and pay somehow premier services is added. And funny how it's so hard to remove Premier Services once it's added! They sneak it in by burying it in text, and using button colors that make it easy to not notice what you are clicking on. I said I don't want premiere services multiple times, but they still snuck it in (because they know the user is tired and fatigued from reading so much useless text), and then made it difficult to go back and remove it. I don't trust this business ethic and won't be using turbotax again. Also I don't trust the terms/conditions agreement in order to submit a review - "You agree Intuit may use an actor, a model or other person or image, static, filmed or animated, to portray or simulate you and your Image, in any advertising, marketing, promotion, sales or publicity materials which utilize the Content."
Date published: 2021-02-28
Rated 5 out of 5 by from Easy to file Turbo Tax is an easy site to use when filing taxes.
Date published: 2021-02-28
Rated 5 out of 5 by from Very user friendly I enjoyed it immensely will use next year!!!!!!!!!
Date published: 2021-02-28
Rated 4 out of 5 by from was easy to work with Was easy to follow, instructions very clear, allowed chance to chat if necessary
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 10030