TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Easy Tax time Turbo tax is an absolutely easy tool to use! From beginning to end, they are assisting with answers to questions one may have. The live chat assist is easy, and one gets a call in less than the time mentioned. The downside is the disconnect it happens once you are connected! Yet, whether you are itemizing or taking the standard deduction, Turbo Tax is the only way to go with no stress.
Date published: 2023-02-25
Rated 1 out of 5 by from Different Answers Between TT download and TT Live I used TT download that I bought in Nov 2022 and TT Live. I had hundreds of dollars difference in the refund between between the two products. The woman who talked to me on Live, said must be a glitch in the product. Both products told me my answers were accurate. I checked my input, they were the same for both products. I was working my 90 yr old dad's income. I now am concerned about using TT for my taxes
Date published: 2023-02-25
Rated 3 out of 5 by from No option to pay with checking account Forces you to pay with credit card and charges you a fee. Will not use next year.
Date published: 2023-02-25
Rated 5 out of 5 by from I LOVE Turbo Tax Turbo is always wonderful. So informative. I love Turbo Tax
Date published: 2023-02-25
Rated 5 out of 5 by from It's good It's my first time by myself ok so far so I'm going to use it next year.
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo tax is awesome It was the simplest process. I highly recommend using this app
Date published: 2023-02-25
Rated 5 out of 5 by from So Easy, it's EASY! I tell all my friends... don't be intimidated by doing your own taxes. TurboTax literally asks you everything you need to know and tells you everything you need to do, to complete you taxes.
Date published: 2023-02-25
Rated 5 out of 5 by from Excellent all the way around Been a customer for over ten years, I will keep coming back
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo Tax was so easy and fast! I was able to file my taxes with ease. I know that my taxes were done with safety and precision.
Date published: 2023-02-25
Rated 5 out of 5 by from Easy and Efficient I found the Turbo Tax Experience good. It was easy to navigate and complete. I had several retirement 1099R and other 1099 to put in and it was a simple process to download or upload.
Date published: 2023-02-25
All TurboTax® Offerings Reviews - Page 10015
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy Tax time Turbo tax is an absolutely easy tool to use! From beginning to end, they are assisting with answers to questions one may have. The live chat assist is easy, and one gets a call in less than the time mentioned. The downside is the disconnect it happens once you are connected! Yet, whether you are itemizing or taking the standard deduction, Turbo Tax is the only way to go with no stress.
Date published: 2023-02-25
Rated 1 out of 5 by from Different Answers Between TT download and TT Live I used TT download that I bought in Nov 2022 and TT Live. I had hundreds of dollars difference in the refund between between the two products. The woman who talked to me on Live, said must be a glitch in the product. Both products told me my answers were accurate. I checked my input, they were the same for both products. I was working my 90 yr old dad's income. I now am concerned about using TT for my taxes
Date published: 2023-02-25
Rated 3 out of 5 by from No option to pay with checking account Forces you to pay with credit card and charges you a fee. Will not use next year.
Date published: 2023-02-25
Rated 5 out of 5 by from I LOVE Turbo Tax Turbo is always wonderful. So informative. I love Turbo Tax
Date published: 2023-02-25
Rated 5 out of 5 by from It's good It's my first time by myself ok so far so I'm going to use it next year.
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo tax is awesome It was the simplest process. I highly recommend using this app
Date published: 2023-02-25
Rated 5 out of 5 by from So Easy, it's EASY! I tell all my friends... don't be intimidated by doing your own taxes. TurboTax literally asks you everything you need to know and tells you everything you need to do, to complete you taxes.
Date published: 2023-02-25
Rated 5 out of 5 by from Excellent all the way around Been a customer for over ten years, I will keep coming back
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo Tax was so easy and fast! I was able to file my taxes with ease. I know that my taxes were done with safety and precision.
Date published: 2023-02-25
Rated 5 out of 5 by from Easy and Efficient I found the Turbo Tax Experience good. It was easy to navigate and complete. I had several retirement 1099R and other 1099 to put in and it was a simple process to download or upload.
Date published: 2023-02-25
All TurboTax® Offerings Reviews - Page 10015