TurboTax Online Guarantees
Your taxes done
File with confidence knowing your tax return is backed by America’s #1 tax preparation provider.
Tax Return Lifetime Guarantee
A combination of coverage including 100% accurate calculations, audit support and a maximum refund. All guaranteed for the full 7-year life of your tax return. See Terms of Service for details.
100% Accurate Calculations Guarantee
If you pay an IRS or state penalty or interest because of a TurboTax calculation error, we’ll pay you the penalty and interest. Limitations apply. See Terms of Service for details.
Maximum Refund Guarantee / Maximum Tax Savings Guarantee — or Your Money Back
If you get a larger refund or smaller tax due from another tax preparation method, we'll refund the applicable TurboTax federal and/or state purchase price paid. (TurboTax Online Free Edition customers are entitled to payment of $30.) Limitations apply. Excludes TurboTax Business products and services. See Terms of Service for details.
Backed by our Full Service Guarantee
When your Full Service expert does your taxes, they’ll only sign and file when they know it's 100% correct and you’re getting the best outcome possible, guaranteed. See Terms of Service for details.
Audit Support Guarantee
If you receive an audit letter based on your 2023 TurboTax individual, TurboTax Live Assisted Business, or TurboTax Full Service Business return, we will provide one-on-one question-and-answer support with a tax professional, if requested through our Audit Support Center, for audited returns filed with these products for the current tax year (2023) and, for individual, non-business returns, for the past two tax years (2022, 2021). This guarantee does not apply to TurboTax Business desktop software. Audit support is informational only.
We will not represent you before the IRS or state tax authority or provide legal advice. If we are not able to connect you to one of our tax professionals, we will refund the applicable TurboTax federal and/or state purchase price paid. (TurboTax Free Edition customers are entitled to payment of $30.) Additional limitations apply. See Terms of Service for details.
100% Accurate, Expert-Approved Guarantee
If you pay an IRS or state penalty (or interest) because of an error that a TurboTax tax expert or CPA made while providing topic-specific tax advice, a section review, or acting as a signed preparer for your return, we'll pay you the penalty and interest. Limitations apply. See Terms of Service for details.
You may use TurboTax Online without charge up to the point you decide to print or electronically file your tax return. Printing or electronically filing your return reflects your satisfaction with TurboTax Online, at which time you will be required to pay or register for the product. See Terms of Service for details.