Important Offer Details and Disclosures for TurboTax CD/Download
TURBOTAX CD/DOWNLOAD GUARANTEES
TURBOTAX CD/DOWNLOAD GUARANTEES
- 100% Accurate Calculations Guarantee:
If you pay an IRS or state penalty or interest because of a TurboTax calculation error, we’ll pay you the penalty and interest. Limitations apply. See License Agreement for details.
- Maximum Refund Guarantee / Maximum Tax Savings Guarantee - or Your Money Back:
If you get a larger refund or smaller tax due from another tax preparation method, we'll refund the applicable TurboTax federal and/or state purchase price paid. Limitations apply. See License Agreement for details.
- Audit Support Guarantee:
If you receive an audit letter based on your 2021 TurboTax return, we will provide one-on-one question-and-answer support with a tax professional as requested through our Audit Support Center for audited returns filed with TurboTax for the current tax year (2021) and the past two tax years (2020, 2019). We will not represent you before the IRS or state agency or provide legal advice. If we are not able to connect you to one of our tax professionals, we will refund the applicable TurboTax federal and/or state purchase price paid. Excludes TurboTax Business. Limitations apply. See License Agreement for details.
- Satisfaction Guarantee/ 60-Day Money Back Guarantee:
If you're not completely satisfied with TurboTax Desktop, go to refundrequest.intuit.com within 60 days of purchase and follow the process listed to submit a refund request. You must return this product using your license code or order number and dated receipt.
- Installation Requirements:
Product activation required via Internet. Download option requires free online Intuit account. You must accept the TurboTax License Agreement to use this product. Not for use by paid preparers.
- TurboTax CD/Download Products:
Price includes tax preparation and printing of federal tax returns and free federal e-file of up to 5 federal tax returns.
Additional fees apply for e-filing state returns. E-file fees do not apply to New York state returns. Savings and price comparison based on anticipated price increase. Software updates and optional online features require internet. All features, services, support, prices, offers, terms and conditions are subject to change without notice.
- Fastest Refund Possible:
Fastest federal tax refund with e-file and direct deposit; tax refund time frames will vary. The IRS issues more than 9 out of 10 refunds in less than 21 days.
- TurboTax Product Support:
Customer service and product support hours and options vary by time of year.
- #1 Best-Selling Tax Software:
Based on aggregated sales data for all tax year 2020 TurboTax products.
- Data Import:
Imports financial data from participating companies; May require a free Intuit online account. Quicken and QuickBooks import not available with TurboTax installed on a Mac. Imports from Quicken (2019 and higher) and QuickBooks Desktop (2019 and higher); both Windows only. Quicken import not available for TurboTax Business. Quicken products provided by Quicken Inc., Quicken import subject to change.
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