TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

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Own a business
Student
Rated 1 out of 5 by from Buggy, Glitchy, Pretty Horrendous Just spent (literally) 2 1/2 hours on the phone with Intuit support ironing out what are clearly bugs in TurboTax Premium 2020. Making it even more irritating is that on the Turbotax support website some of these glitches are mentioned by a few different customers, and have gone without repair. I've used this software in prior years without difficulty. However, this year they should probably be paying me for being a guinea pig. What a mess!
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax Saves I am doing my taxes on the last day at the last minute and Turbo tax makes it quick and easy. They explain all the deductions and with electronic copies of my documents, I can just import and verify the numbers and not have to plug in the information myself. It really is good.
Date published: 2021-05-17
Rated 3 out of 5 by from Software bugs countered by helpful customer servic 95% of the time TT works well. It's the rare but frustrating 5% when the software causes issues. In my case, I needed to put a 0 in a column, but it didn't indicate this and, as a result, that section kept saying 'needs review'. The helpful folks in customer service patiently worked with me to solve this problem.
Date published: 2021-05-17
Rated 5 out of 5 by from Very easy and helpful I put an incorrect EIN and Turbo Tax helped me fix it.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is Awesom! Turbo Tax is so easy to use, I recommend everyone try it!
Date published: 2021-05-17
Rated 5 out of 5 by from Takes the guess work out of filing Being self employed, I find filing my taxes very stressful, but using TurboTax really helps ease my anxiety. It give me the maximum deductions so I pay far less tax when filing returns.
Date published: 2021-05-17
Rated 5 out of 5 by from Great service Easy to use, efficient. Took less time than expected.
Date published: 2021-05-17
Rated 5 out of 5 by from Great for the most part It was easier than I thought it would be with my move to a different state. There were a couple of instances I had to call to clarify.
Date published: 2021-05-17
Rated 5 out of 5 by from A Must have I have used Turbo tax for several years . My husband traveled for work and we had rental property. Turbo tax was great to walk me through all of it step by step.
Date published: 2021-05-17
Rated 5 out of 5 by from Super Tax Sofware Very fast and easy to use. Super easy explaining of each line and great re-checking of all info.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 790
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Buggy, Glitchy, Pretty Horrendous Just spent (literally) 2 1/2 hours on the phone with Intuit support ironing out what are clearly bugs in TurboTax Premium 2020. Making it even more irritating is that on the Turbotax support website some of these glitches are mentioned by a few different customers, and have gone without repair. I've used this software in prior years without difficulty. However, this year they should probably be paying me for being a guinea pig. What a mess!
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax Saves I am doing my taxes on the last day at the last minute and Turbo tax makes it quick and easy. They explain all the deductions and with electronic copies of my documents, I can just import and verify the numbers and not have to plug in the information myself. It really is good.
Date published: 2021-05-17
Rated 3 out of 5 by from Software bugs countered by helpful customer servic 95% of the time TT works well. It's the rare but frustrating 5% when the software causes issues. In my case, I needed to put a 0 in a column, but it didn't indicate this and, as a result, that section kept saying 'needs review'. The helpful folks in customer service patiently worked with me to solve this problem.
Date published: 2021-05-17
Rated 5 out of 5 by from Very easy and helpful I put an incorrect EIN and Turbo Tax helped me fix it.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is Awesom! Turbo Tax is so easy to use, I recommend everyone try it!
Date published: 2021-05-17
Rated 5 out of 5 by from Takes the guess work out of filing Being self employed, I find filing my taxes very stressful, but using TurboTax really helps ease my anxiety. It give me the maximum deductions so I pay far less tax when filing returns.
Date published: 2021-05-17
Rated 5 out of 5 by from Great service Easy to use, efficient. Took less time than expected.
Date published: 2021-05-17
Rated 5 out of 5 by from Great for the most part It was easier than I thought it would be with my move to a different state. There were a couple of instances I had to call to clarify.
Date published: 2021-05-17
Rated 5 out of 5 by from A Must have I have used Turbo tax for several years . My husband traveled for work and we had rental property. Turbo tax was great to walk me through all of it step by step.
Date published: 2021-05-17
Rated 5 out of 5 by from Super Tax Sofware Very fast and easy to use. Super easy explaining of each line and great re-checking of all info.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 790