TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

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Own a business
Student
Rated 3 out of 5 by from Adequate, but occasionally disappointing I have been using Turbo Tax for over 10 years, and have always been very happy with it. I have particularly been impressed by the thoroughness of the product, looking for every deduction and also looking out for any problem areas. However, this year, as I was entering data for my wife's mask-making business, I was frustrated by the product asking about every possible business expense except one of the most basic - the cost of goods sold. I do not know if that was because of our accounting method and inventory situation or not, but I don't see how that would have made a difference. I hope that will be addressed in TurboTax 2021.
Date published: 2021-05-18
Rated 4 out of 5 by from Turbo Tax saves MOST of my sanity I can't imagine trying to do taxes without TT. There are some parts of it that drive me crazy, but it's mostly the complexity of the tax code and some of the explanations that don't make sense to me. The tax code should just not be this difficult to navigate. Without TT, I think I might have committed hari-kari years ago! Overall, TurboTax makes a chore that I absolutely DESPISE, more palatable and I feel confident in the results I get using it. This year, we got a refund and that made me absolutely HAPPY!
Date published: 2021-05-18
Rated 4 out of 5 by from Turbo Tax is awesome. I've been using Turbo Tax for Years. I love it. I will continue to use Turbo Tax in the future!
Date published: 2021-05-18
Rated 4 out of 5 by from good: still has a error in the Maryland Pension I use Turbo ax every year, but I still have to hand fix the issue of the qualified Pension in the 502 form for Maryland.
Date published: 2021-05-18
Rated 5 out of 5 by from DoMyTaxesForDummies lol Very easy and I like that you can continue where you last left off if you have to go
Date published: 2021-05-18
Rated 4 out of 5 by from Turbo Tax service is great! Was good again. The 1099-G for the farm is always a hassle, but eventually shows up properly in the return. I didn't get asked about IRA contributions, that was always a helpful tool for TurboTax to track those contributions.
Date published: 2021-05-18
Rated 5 out of 5 by from Great as always.... It's easy, the program asks the right questions, I love the fact someone real will chat with you or you can call/email. Wish I did not wait to the last minute but what can I say... even though I get a refund...
Date published: 2021-05-18
Rated 3 out of 5 by from The user interface is lovely but sneaky fees... I appreciate that they provide an efficient and helpful service but the continuous popups to pay more for more add ons and the hidden fees in the agreement at the end are frustrating. I will consider another service next year. I understand businesses need to make money, I just prefer the agreement information upfront and not after all of the time and effort has been spent....thereby locking me in to a degree. My fault for not realizing that at the start but this is not the TurboTax I recall using before with rave reviews-
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax is efficient and awesome!!! It was long for me but detailed and I learn more about my business and life doing it myself. The questions were right on and led me where I needed to go and prepares me for each year! A learning experience and great for stimulating the mind!! Thank you!
Date published: 2021-05-18
Rated 5 out of 5 by from Fantastic It gets easier and better every year! I've been using TurboTax for years and will continue for many more......
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 567
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Adequate, but occasionally disappointing I have been using Turbo Tax for over 10 years, and have always been very happy with it. I have particularly been impressed by the thoroughness of the product, looking for every deduction and also looking out for any problem areas. However, this year, as I was entering data for my wife's mask-making business, I was frustrated by the product asking about every possible business expense except one of the most basic - the cost of goods sold. I do not know if that was because of our accounting method and inventory situation or not, but I don't see how that would have made a difference. I hope that will be addressed in TurboTax 2021.
Date published: 2021-05-18
Rated 4 out of 5 by from Turbo Tax saves MOST of my sanity I can't imagine trying to do taxes without TT. There are some parts of it that drive me crazy, but it's mostly the complexity of the tax code and some of the explanations that don't make sense to me. The tax code should just not be this difficult to navigate. Without TT, I think I might have committed hari-kari years ago! Overall, TurboTax makes a chore that I absolutely DESPISE, more palatable and I feel confident in the results I get using it. This year, we got a refund and that made me absolutely HAPPY!
Date published: 2021-05-18
Rated 4 out of 5 by from Turbo Tax is awesome. I've been using Turbo Tax for Years. I love it. I will continue to use Turbo Tax in the future!
Date published: 2021-05-18
Rated 4 out of 5 by from good: still has a error in the Maryland Pension I use Turbo ax every year, but I still have to hand fix the issue of the qualified Pension in the 502 form for Maryland.
Date published: 2021-05-18
Rated 5 out of 5 by from DoMyTaxesForDummies lol Very easy and I like that you can continue where you last left off if you have to go
Date published: 2021-05-18
Rated 4 out of 5 by from Turbo Tax service is great! Was good again. The 1099-G for the farm is always a hassle, but eventually shows up properly in the return. I didn't get asked about IRA contributions, that was always a helpful tool for TurboTax to track those contributions.
Date published: 2021-05-18
Rated 5 out of 5 by from Great as always.... It's easy, the program asks the right questions, I love the fact someone real will chat with you or you can call/email. Wish I did not wait to the last minute but what can I say... even though I get a refund...
Date published: 2021-05-18
Rated 3 out of 5 by from The user interface is lovely but sneaky fees... I appreciate that they provide an efficient and helpful service but the continuous popups to pay more for more add ons and the hidden fees in the agreement at the end are frustrating. I will consider another service next year. I understand businesses need to make money, I just prefer the agreement information upfront and not after all of the time and effort has been spent....thereby locking me in to a degree. My fault for not realizing that at the start but this is not the TurboTax I recall using before with rave reviews-
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax is efficient and awesome!!! It was long for me but detailed and I learn more about my business and life doing it myself. The questions were right on and led me where I needed to go and prepares me for each year! A learning experience and great for stimulating the mind!! Thank you!
Date published: 2021-05-18
Rated 5 out of 5 by from Fantastic It gets easier and better every year! I've been using TurboTax for years and will continue for many more......
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 567