TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

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Own a business
Student
Rated 5 out of 5 by from The only/BEST way to go in filing your Tax Returns Turbo Tax. . .I can only say They are simply the BEST!!!!
Date published: 2021-05-17
Rated 5 out of 5 by from LIVE HELP/CHAT IS OUTSTANDING I AM VERY IMPRESSED AND SATISFIED WITH THE LIVE OPERATOR WHO CALLED ME WHEN I WAS HAVING ISSUES WITH TURBO TAX WEBSITE. SHE WAS KIND, COMPASSIONATE AND EXTREMELY HELPFUL. I WILL ALWAYS USE TURBOTAX BECAUSE OF THE CUSTOMER SERVICE I RECEIVED. SHE DESERVES ACKNOWLEDGEMENT AND MUCH PRAISE FROM ME!
Date published: 2021-05-17
Rated 1 out of 5 by from Paid for the deluxe version had to pay state again Paid for the state included but had to pay again in order to file.
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax Saved the day I was terrified to file my taxes this year and waited until the last possible second. TurboTax saved the day, made it easy, and alleviated all my fears. Thank you so much!!!
Date published: 2021-05-17
Rated 5 out of 5 by from Great tool No issues ever with this product. I will recommend to others
Date published: 2021-05-17
Rated 5 out of 5 by from So Easy I've used TurboTax for 7 years now and it gets easier and easier. The website is very user-friendly and intuitive.
Date published: 2021-05-17
Rated 1 out of 5 by from eFiled Taxes Rejected Both Federal and State Electronically filed federal and state were rejected with following error message: "IND-031-04 - The primary taxpayer's AGI or Self-select PIN from last year does not match IRS records." AGI an PIN were brought over automatically from pervious year. AGI was verified. There is no way to verify the PIN, but I believe it is correct. No way to contact TT via phone. Nothing online at TT to get past the PIN issue. State automatically rejected because of federal. I paid for the state eFiling and will now need to request a refund.
Date published: 2021-05-17
Rated 4 out of 5 by from Turbo tax I just want to know why just because I have a 401K I has to use the deluxe instead of the free one I had to pay $110 for a simple return
Date published: 2021-05-17
Rated 5 out of 5 by from SIMPLE AND EASY Simple & Easy to do! And it was free. I LOVED THE SERVICE
Date published: 2021-05-17
Rated 1 out of 5 by from Couldn't EFile Minimal help for rejected Federal and State returns.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 566
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from The only/BEST way to go in filing your Tax Returns Turbo Tax. . .I can only say They are simply the BEST!!!!
Date published: 2021-05-17
Rated 5 out of 5 by from LIVE HELP/CHAT IS OUTSTANDING I AM VERY IMPRESSED AND SATISFIED WITH THE LIVE OPERATOR WHO CALLED ME WHEN I WAS HAVING ISSUES WITH TURBO TAX WEBSITE. SHE WAS KIND, COMPASSIONATE AND EXTREMELY HELPFUL. I WILL ALWAYS USE TURBOTAX BECAUSE OF THE CUSTOMER SERVICE I RECEIVED. SHE DESERVES ACKNOWLEDGEMENT AND MUCH PRAISE FROM ME!
Date published: 2021-05-17
Rated 1 out of 5 by from Paid for the deluxe version had to pay state again Paid for the state included but had to pay again in order to file.
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax Saved the day I was terrified to file my taxes this year and waited until the last possible second. TurboTax saved the day, made it easy, and alleviated all my fears. Thank you so much!!!
Date published: 2021-05-17
Rated 5 out of 5 by from Great tool No issues ever with this product. I will recommend to others
Date published: 2021-05-17
Rated 5 out of 5 by from So Easy I've used TurboTax for 7 years now and it gets easier and easier. The website is very user-friendly and intuitive.
Date published: 2021-05-17
Rated 1 out of 5 by from eFiled Taxes Rejected Both Federal and State Electronically filed federal and state were rejected with following error message: "IND-031-04 - The primary taxpayer's AGI or Self-select PIN from last year does not match IRS records." AGI an PIN were brought over automatically from pervious year. AGI was verified. There is no way to verify the PIN, but I believe it is correct. No way to contact TT via phone. Nothing online at TT to get past the PIN issue. State automatically rejected because of federal. I paid for the state eFiling and will now need to request a refund.
Date published: 2021-05-17
Rated 4 out of 5 by from Turbo tax I just want to know why just because I have a 401K I has to use the deluxe instead of the free one I had to pay $110 for a simple return
Date published: 2021-05-17
Rated 5 out of 5 by from SIMPLE AND EASY Simple & Easy to do! And it was free. I LOVED THE SERVICE
Date published: 2021-05-17
Rated 1 out of 5 by from Couldn't EFile Minimal help for rejected Federal and State returns.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 566