TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

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Rated 4 out of 5 by from The place to improve: Rental Property Summary Your step-by-step menu for enter/modifying rental properties are confusing. Say I have multiple rental properties, after I entered them once, I want to go back to some specific property to revise some records. But I can't directly go to that property - I have to go thru the entire process from very beginning, even the first few properties have nothing to do with the place I intended to go. Suggest to design a summary sheet at very beginning of the rental property portion listing all properties listed in Schedule E.
Date published: 2022-04-19
Rated 5 out of 5 by from Love TurboTax ONline I've been filing for 5 years now and I can do it in a short period of time because the site is easy to navigate and understand. I just guide the cursor and the program basically does all the work!
Date published: 2022-04-19
Rated 5 out of 5 by from Quick and Easy It is the quickest and easiest way to file. It walks you through everything!
Date published: 2022-04-19
Rated 1 out of 5 by from This new version of turbo tax is the pits I could not continue and finish my return with the free product. I was not able to edit a charitable tax form, so had to file my state taxes by mail. Overall I was very disappointed in the upsell throughout the product, and requirements.
Date published: 2022-04-19
Rated 5 out of 5 by from I love Turbo Tax Deluxe It is very nice to have Turbo Tax on my computer from the previous year, and it is so easy to get them done. All the information necessary is provided and questions are relatable to our lives to complete our taxes every year!
Date published: 2022-04-19
Rated 4 out of 5 by from TurboTax is awesome TurboTax helped me maximize my deductions & having to pay much less than if I had used TacAct
Date published: 2022-04-19
Rated 4 out of 5 by from TurboTax helped It was a bit better than doing my taxes manually but when trying my wife's income information it would not change from my from my retirement fund payer and ultimately locked up on a white page. While waiting almost an hour for customer service I was able to resolve the issue myself. The agent was very courteous and knowledgeable and was able to answer another question I had. Overall the five hours was well spent although not pleasant.
Date published: 2022-04-19
Rated 5 out of 5 by from THEY ARE SO AWSOME I LOVE BEING ABLE TO DEPEND ON MYSELF AND TURBO TAX TO GET THE JOB DONE
Date published: 2022-04-19
Rated 5 out of 5 by from Turbotax software is great!` I engaged one of the TurboTax representatives and she was extremely knowledgeable and efficient. She helped me resolve my problem quickly. The response time was very short.
Date published: 2022-04-19
Rated 1 out of 5 by from The cost to file, wiped out my whole tax return I don't know why it's gotten so expensive to deal with turbo tax, but every year it is less and less pleasant to do taxes through them. I am highly considering a more affordable way to file next year. The cost to file with them took all my tax return away and then some, I'm literally getting nothing back, they don't even let you choose an alternative way to pay for your tax filing, only a debit card or check, I don't have much money and now my bank account it going to be overdrawn. If they would fix this, I might stay, but it's just worth the headache and cost to file taxes here.
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 466
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from The place to improve: Rental Property Summary Your step-by-step menu for enter/modifying rental properties are confusing. Say I have multiple rental properties, after I entered them once, I want to go back to some specific property to revise some records. But I can't directly go to that property - I have to go thru the entire process from very beginning, even the first few properties have nothing to do with the place I intended to go. Suggest to design a summary sheet at very beginning of the rental property portion listing all properties listed in Schedule E.
Date published: 2022-04-19
Rated 5 out of 5 by from Love TurboTax ONline I've been filing for 5 years now and I can do it in a short period of time because the site is easy to navigate and understand. I just guide the cursor and the program basically does all the work!
Date published: 2022-04-19
Rated 5 out of 5 by from Quick and Easy It is the quickest and easiest way to file. It walks you through everything!
Date published: 2022-04-19
Rated 1 out of 5 by from This new version of turbo tax is the pits I could not continue and finish my return with the free product. I was not able to edit a charitable tax form, so had to file my state taxes by mail. Overall I was very disappointed in the upsell throughout the product, and requirements.
Date published: 2022-04-19
Rated 5 out of 5 by from I love Turbo Tax Deluxe It is very nice to have Turbo Tax on my computer from the previous year, and it is so easy to get them done. All the information necessary is provided and questions are relatable to our lives to complete our taxes every year!
Date published: 2022-04-19
Rated 4 out of 5 by from TurboTax is awesome TurboTax helped me maximize my deductions & having to pay much less than if I had used TacAct
Date published: 2022-04-19
Rated 4 out of 5 by from TurboTax helped It was a bit better than doing my taxes manually but when trying my wife's income information it would not change from my from my retirement fund payer and ultimately locked up on a white page. While waiting almost an hour for customer service I was able to resolve the issue myself. The agent was very courteous and knowledgeable and was able to answer another question I had. Overall the five hours was well spent although not pleasant.
Date published: 2022-04-19
Rated 5 out of 5 by from THEY ARE SO AWSOME I LOVE BEING ABLE TO DEPEND ON MYSELF AND TURBO TAX TO GET THE JOB DONE
Date published: 2022-04-19
Rated 5 out of 5 by from Turbotax software is great!` I engaged one of the TurboTax representatives and she was extremely knowledgeable and efficient. She helped me resolve my problem quickly. The response time was very short.
Date published: 2022-04-19
Rated 1 out of 5 by from The cost to file, wiped out my whole tax return I don't know why it's gotten so expensive to deal with turbo tax, but every year it is less and less pleasant to do taxes through them. I am highly considering a more affordable way to file next year. The cost to file with them took all my tax return away and then some, I'm literally getting nothing back, they don't even let you choose an alternative way to pay for your tax filing, only a debit card or check, I don't have much money and now my bank account it going to be overdrawn. If they would fix this, I might stay, but it's just worth the headache and cost to file taxes here.
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 466