TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

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Own a business
Student
Rated 2 out of 5 by from Disappointing I'ave been using TurboxTax for several years and I just got error messages for e-filing for 2019 & 2020.
Date published: 2021-05-17
Rated 5 out of 5 by from Love Turbotax I have been using TurboTax for several years filing my own returns. Never had an issue. Intuit makes it so user friendly and the process goes through all areas needed that I dont miss anything
Date published: 2021-05-17
Rated 5 out of 5 by from YOU JUST CAN'T BEAT TURBOTAX! TurboTax handled every aspect of our return perfectly. The step-by-step Q&A made sure I didn't miss anything, and populating this year's return with key information from last year's return saved tons of re-keying. The information I looked up was clearly worded, and I could actually understand it because it wasn't written in "taxpertise." The most useful software on my PC. I'm staying with TurboTax!
Date published: 2021-05-17
Rated 3 out of 5 by from overpriced and last time i will use your product way overpriced product and will not use product again
Date published: 2021-05-17
Rated 5 out of 5 by from I HAVE USED TURBO TAX FOR YEARS AND LIKE IT I have used it for my personal and my business and it has met my expection.
Date published: 2021-05-17
Rated 4 out of 5 by from Very Nice System I thought the program was user friendly in most areas. I would have like more explanations on certain documents that I have that did not come up on the software program. I was not sure if it should be added. I did do a search but it did not take me to those documents. Just perplexed but happy to be able to save money.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is Awesome smooth easy support smooth easy support smooth easy
Date published: 2021-05-17
Rated 5 out of 5 by from Very easy to use. I have been using TurboTax for many years. It is very user friendly. Having someone there to answer questions is a plus.
Date published: 2021-05-17
Rated 5 out of 5 by from Great Experience! The System was very easy and helpful throughout the process. Offered help in each category which was great!
Date published: 2021-05-17
Rated 2 out of 5 by from Not helpful I used the chat service to get tax advice through the Premium service. The "advisor" had me download a service that enabled him to see my screen. He was unable to answer my questions and I had to look up the answers on the IRS website. When I finally finished, the system would not let me complete filing based on advice I had gotten from the chat service. Again, I had to research the issue on my own. When I went to pay TurboTax, the system offered to take the fee out of my refund, with a $40 processing fee! Absurd! I will be using a tax professional in the future. I was forced to pay $140 and got absolutely no tax assistance.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 452
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Disappointing I'ave been using TurboxTax for several years and I just got error messages for e-filing for 2019 & 2020.
Date published: 2021-05-17
Rated 5 out of 5 by from Love Turbotax I have been using TurboTax for several years filing my own returns. Never had an issue. Intuit makes it so user friendly and the process goes through all areas needed that I dont miss anything
Date published: 2021-05-17
Rated 5 out of 5 by from YOU JUST CAN'T BEAT TURBOTAX! TurboTax handled every aspect of our return perfectly. The step-by-step Q&A made sure I didn't miss anything, and populating this year's return with key information from last year's return saved tons of re-keying. The information I looked up was clearly worded, and I could actually understand it because it wasn't written in "taxpertise." The most useful software on my PC. I'm staying with TurboTax!
Date published: 2021-05-17
Rated 3 out of 5 by from overpriced and last time i will use your product way overpriced product and will not use product again
Date published: 2021-05-17
Rated 5 out of 5 by from I HAVE USED TURBO TAX FOR YEARS AND LIKE IT I have used it for my personal and my business and it has met my expection.
Date published: 2021-05-17
Rated 4 out of 5 by from Very Nice System I thought the program was user friendly in most areas. I would have like more explanations on certain documents that I have that did not come up on the software program. I was not sure if it should be added. I did do a search but it did not take me to those documents. Just perplexed but happy to be able to save money.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is Awesome smooth easy support smooth easy support smooth easy
Date published: 2021-05-17
Rated 5 out of 5 by from Very easy to use. I have been using TurboTax for many years. It is very user friendly. Having someone there to answer questions is a plus.
Date published: 2021-05-17
Rated 5 out of 5 by from Great Experience! The System was very easy and helpful throughout the process. Offered help in each category which was great!
Date published: 2021-05-17
Rated 2 out of 5 by from Not helpful I used the chat service to get tax advice through the Premium service. The "advisor" had me download a service that enabled him to see my screen. He was unable to answer my questions and I had to look up the answers on the IRS website. When I finally finished, the system would not let me complete filing based on advice I had gotten from the chat service. Again, I had to research the issue on my own. When I went to pay TurboTax, the system offered to take the fee out of my refund, with a $40 processing fee! Absurd! I will be using a tax professional in the future. I was forced to pay $140 and got absolutely no tax assistance.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 452