TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

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Rated 3 out of 5 by from I will be doing my own taxes again from now on I asked several questions my expert couldn't answer - and didn't follow through with getting me the answers I needed. The Full service is way too expensive for the amount of time I actually spent on the phone, emailing back and forth to get my taxes done. I will be doing my own taxes again in the future.
Date published: 2022-08-12
Rated 5 out of 5 by from TurboTax is awesome Good stuff on tax returns, just trying to get to that 40 word mark ;)
Date published: 2022-08-12
Rated 3 out of 5 by from Interface with State tax is clunky Federal return was smooth, software was very helpful.EXCEPT i could not note that I had filed for an extension and paid estimated taxes at that time -- I had done it manually, not with Turbo Tax and I could not find a way to enter that. Transition to state (Penna) was NOT smooth, hard to understand and fix errors, other than the note that this could not be e-filed there was no "trigger" or reminder of which files needed to be printed. I got to the final "take our survey" screen without having printed the Penna docs
Date published: 2022-08-12
Rated 3 out of 5 by from Tricky to use If you have the least sophisticated issues, you are very likely to get tripped up by TurboTax because their algorithms are sometimes different than what you expect and you won't catch it unless you know the rules yourself. This is only for those who already have a decent understanding of the tax laws and regulations. I have lost thousands of dollars in the past only to discover the error too late to rectify it, and the error was solely due to Turbo Tax's poorly formulated algorithm.
Date published: 2022-08-12
Rated 5 out of 5 by from Easy - so helpful Quick, made easy and guided me quickly right though it!
Date published: 2022-08-12
Rated 4 out of 5 by from Great help really helpful, great help tabs, responsive e-chat
Date published: 2022-08-12
Rated 5 out of 5 by from Thanks Grate help with everything I needed thmak you guy's very much
Date published: 2022-08-12
Rated 5 out of 5 by from Fernando was great! Fernando was awesome! Before committing to a turbotax expert, i thought i was going to owe $15k. After Fernando went through everything, he determined that I was actually due for an $8k refund. Hats off!
Date published: 2022-08-12
Rated 3 out of 5 by from TurboTax let me down I have been using TT for 20 plus years but this year it let me down because it didn't do the depreciation correctly for the excess basis in a 1031 exchange property. You need to fix it.
Date published: 2022-08-12
Rated 4 out of 5 by from Turbo Tax is good Turbo tax was very informative and helpful with me filling out my taxes. I have used Turbo Tax for the past 3 to 4 years and had no problems.
Date published: 2022-08-12
All TurboTax® Offerings Reviews - Page 382
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from I will be doing my own taxes again from now on I asked several questions my expert couldn't answer - and didn't follow through with getting me the answers I needed. The Full service is way too expensive for the amount of time I actually spent on the phone, emailing back and forth to get my taxes done. I will be doing my own taxes again in the future.
Date published: 2022-08-12
Rated 5 out of 5 by from TurboTax is awesome Good stuff on tax returns, just trying to get to that 40 word mark ;)
Date published: 2022-08-12
Rated 3 out of 5 by from Interface with State tax is clunky Federal return was smooth, software was very helpful.EXCEPT i could not note that I had filed for an extension and paid estimated taxes at that time -- I had done it manually, not with Turbo Tax and I could not find a way to enter that. Transition to state (Penna) was NOT smooth, hard to understand and fix errors, other than the note that this could not be e-filed there was no "trigger" or reminder of which files needed to be printed. I got to the final "take our survey" screen without having printed the Penna docs
Date published: 2022-08-12
Rated 3 out of 5 by from Tricky to use If you have the least sophisticated issues, you are very likely to get tripped up by TurboTax because their algorithms are sometimes different than what you expect and you won't catch it unless you know the rules yourself. This is only for those who already have a decent understanding of the tax laws and regulations. I have lost thousands of dollars in the past only to discover the error too late to rectify it, and the error was solely due to Turbo Tax's poorly formulated algorithm.
Date published: 2022-08-12
Rated 5 out of 5 by from Easy - so helpful Quick, made easy and guided me quickly right though it!
Date published: 2022-08-12
Rated 4 out of 5 by from Great help really helpful, great help tabs, responsive e-chat
Date published: 2022-08-12
Rated 5 out of 5 by from Thanks Grate help with everything I needed thmak you guy's very much
Date published: 2022-08-12
Rated 5 out of 5 by from Fernando was great! Fernando was awesome! Before committing to a turbotax expert, i thought i was going to owe $15k. After Fernando went through everything, he determined that I was actually due for an $8k refund. Hats off!
Date published: 2022-08-12
Rated 3 out of 5 by from TurboTax let me down I have been using TT for 20 plus years but this year it let me down because it didn't do the depreciation correctly for the excess basis in a 1031 exchange property. You need to fix it.
Date published: 2022-08-12
Rated 4 out of 5 by from Turbo Tax is good Turbo tax was very informative and helpful with me filling out my taxes. I have used Turbo Tax for the past 3 to 4 years and had no problems.
Date published: 2022-08-12
All TurboTax® Offerings Reviews - Page 382