TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

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Rated 2 out of 5 by from Extending with TT sucks Constant battle to just extend filing my returns! Plus a bunch of stuff doesn't carryover from last year. Plus I have to buy it through Amazon to MAKE SURE I'LL BE ABLE TO DOWNLOAD IT TO ANOTHER COMPUTER and have it available if I need to get the program again years later.
Date published: 2022-10-12
Rated 5 out of 5 by from MOJO WR GREAT EXPERIANCE, NO PROBLEM IN ENTERING, ALL INFORMATION WAS THERE ON EACH STEP
Date published: 2022-10-12
Rated 1 out of 5 by from I had to buy TWO copies of TurboTax! Over the past 5 years, we bought the TurboTax CD's at Costco - in 2021 we bought the online version directly from TurboTax using the same email I have used for over 20 years. When I tried to use the online version it could not import my previous years returns because I created a "new" account with the same email - what???? Known issue - I am certainly not alone! Online, tons of people complain about the exact same thing happening to them - one email address - two accounts. Had to buy TurboTax a second time in the same tax year (the CD download version)
Date published: 2022-10-12
Rated 5 out of 5 by from Very helpful! Thank you. Very clear guidance. It helps a lot to a person like me who files tax for the first time in my life.
Date published: 2022-10-12
Rated 5 out of 5 by from turbo tax was great the tool bar was not helpful , at least for the questions i typed in
Date published: 2022-10-12
Rated 1 out of 5 by from NOT WORTH THE MONEY Windows PremierCD version does not allow all stock broker transactions. Takes too long to get live help. does not have all the forms eg: 709
Date published: 2022-10-12
Rated 3 out of 5 by from Meh I've been using Turbotax for years. I really wish I could import my standalone desktop version to the web. This year I paid for both versions not knowing that it wouldn't port.
Date published: 2022-10-12
Rated 5 out of 5 by from Loving Doing my taxes with Turbo Tax Turbo Tax is easy to use, easy to follow and they have the answers to your questions. Not only do I have the assurance that they are filed correctly without mistakes, but I learn a lot about taxes in the process.
Date published: 2022-10-12
Rated 3 out of 5 by from TurboTax is good, but still needs improvement TurboTax is generally good, but it still suffers from many annoying, small problems with its user interface. It often remembers what was typed or selected, but then forces the user to occasionally re-type or re-select a box that was previously selected without rhyme or reason. This extends from TT itself to the payment section where it doesn't "save my info", for example. TT would be so much more pleasant to use without these minor but annoying problems.
Date published: 2022-10-12
Rated 1 out of 5 by from can not download all stockbroker transaction on pr could not download all transaction from stock broker on windows CD program as limited lines included. Does not have form 709 on program. when you need live help takes hours to get one
Date published: 2022-10-12
All TurboTax® Offerings Reviews - Page 206
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Extending with TT sucks Constant battle to just extend filing my returns! Plus a bunch of stuff doesn't carryover from last year. Plus I have to buy it through Amazon to MAKE SURE I'LL BE ABLE TO DOWNLOAD IT TO ANOTHER COMPUTER and have it available if I need to get the program again years later.
Date published: 2022-10-12
Rated 5 out of 5 by from MOJO WR GREAT EXPERIANCE, NO PROBLEM IN ENTERING, ALL INFORMATION WAS THERE ON EACH STEP
Date published: 2022-10-12
Rated 1 out of 5 by from I had to buy TWO copies of TurboTax! Over the past 5 years, we bought the TurboTax CD's at Costco - in 2021 we bought the online version directly from TurboTax using the same email I have used for over 20 years. When I tried to use the online version it could not import my previous years returns because I created a "new" account with the same email - what???? Known issue - I am certainly not alone! Online, tons of people complain about the exact same thing happening to them - one email address - two accounts. Had to buy TurboTax a second time in the same tax year (the CD download version)
Date published: 2022-10-12
Rated 5 out of 5 by from Very helpful! Thank you. Very clear guidance. It helps a lot to a person like me who files tax for the first time in my life.
Date published: 2022-10-12
Rated 5 out of 5 by from turbo tax was great the tool bar was not helpful , at least for the questions i typed in
Date published: 2022-10-12
Rated 1 out of 5 by from NOT WORTH THE MONEY Windows PremierCD version does not allow all stock broker transactions. Takes too long to get live help. does not have all the forms eg: 709
Date published: 2022-10-12
Rated 3 out of 5 by from Meh I've been using Turbotax for years. I really wish I could import my standalone desktop version to the web. This year I paid for both versions not knowing that it wouldn't port.
Date published: 2022-10-12
Rated 5 out of 5 by from Loving Doing my taxes with Turbo Tax Turbo Tax is easy to use, easy to follow and they have the answers to your questions. Not only do I have the assurance that they are filed correctly without mistakes, but I learn a lot about taxes in the process.
Date published: 2022-10-12
Rated 3 out of 5 by from TurboTax is good, but still needs improvement TurboTax is generally good, but it still suffers from many annoying, small problems with its user interface. It often remembers what was typed or selected, but then forces the user to occasionally re-type or re-select a box that was previously selected without rhyme or reason. This extends from TT itself to the payment section where it doesn't "save my info", for example. TT would be so much more pleasant to use without these minor but annoying problems.
Date published: 2022-10-12
Rated 1 out of 5 by from can not download all stockbroker transaction on pr could not download all transaction from stock broker on windows CD program as limited lines included. Does not have form 709 on program. when you need live help takes hours to get one
Date published: 2022-10-12
All TurboTax® Offerings Reviews - Page 206