TURBOTAX CUSTOMER REVIEWS
TurboTax Self-Employed Reviews
Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by
Boomer1127 from
Not the same this year...
I've been using TurboTax for 20 years and overall, I've been really happy. However, TurboTax was not the same this year for a variety of reasons: questions in several sections are written for CPA's - not everyday people, in two sections TurboTax would run in a loop and keep referring to old information that was edited and saved new, navigation is not user-friendly. If you want to edit even basic information, you have to go through the entire section just to find one line item which is very time consuming. TurboTax has all my information from last year's tax forms. However, it prompted me several times to add this information and even go back to last year's return and confirm what numbers were provided! This year, I had to fill out a new form which TurboTax had all the required information in my return. It simply didn't have enough horsepower to generate the form itself. All in all, not the same this year which was really disappointing.
Date published: 2022-04-13
Rated 4 out of 5 by
2022 Fed and State filing from
Turbo Tax is worth it
Walks through quite easily. Review process is very useful.
Date published: 2022-04-13
Rated 5 out of 5 by
Glen 19 from
Turbo Tax 2021
I am a first time user and I would recommend the product to family and friends. It was user friendly and easy to understand. Thank you for a simplified process.
Date published: 2022-04-13
Rated 4 out of 5 by
DavidJP95 from
Great
Very helpful, very helpful very helpful very helpful
Date published: 2022-04-13
Rated 5 out of 5 by
VILLA01 from
Great experience!
For the past 5 years I've used Credit Karma to file, but they've change it to where you can only use a Cash app to file so when filing with Turbo Tax it gave me the option to have it deposited into my bank account. Please keep that option available!
Date published: 2022-04-13
Rated 5 out of 5 by
rfwlaw1 from
Turbo mTax is awesome
I had a terrific experience with turbo tax. I would certainly recommend it to my friendss
Date published: 2022-04-13
Rated 5 out of 5 by
Byrdlegs from
Turbo Tax is a great product!
I've been a Turbo Tax user for 20 years! It's straight forward and easy to use. I recommend it to others.
Date published: 2022-04-13
Rated 3 out of 5 by
Boston8 from
A couple of problems
I have used TurboTax for almost as many years as it has been out. This year I ran into 2 problems: It did not ask for federal estimated taxes for 2022 even though I have filed estimated taxes for several years. And it would not let me file for a a foreign tax credit, but rather insisted that I check the box for a deduction instead even though I only qualified for the standard deduction.
Date published: 2022-04-13
Rated 5 out of 5 by
Margaux0914 from
Really appreciated expert help
This was a big tax year for me, with a lot of fairly complicated forms that I wasn't used to dealing with. I really appreciated having someone who knew what they were doing step in to break things down, answer my questions, and help me move forward.
Date published: 2022-04-13
Rated 3 out of 5 by
LJH03076 from
Hidden Charges
I went to file for my non-resident taxes and even though I paid for Turbo Tax + one state I was charged by Turbo Tax for filing. I never used the product for NH taxes so I should have been allowed this for free. I could not find ANY way to override this so ended up providing my credit card AGAIN. Not happy
All TurboTax® Offerings Reviews - Page 1849
Date published: 2022-04-13
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 3 out of 5 by
Boomer1127 from
Not the same this year...
I've been using TurboTax for 20 years and overall, I've been really happy. However, TurboTax was not the same this year for a variety of reasons: questions in several sections are written for CPA's - not everyday people, in two sections TurboTax would run in a loop and keep referring to old information that was edited and saved new, navigation is not user-friendly. If you want to edit even basic information, you have to go through the entire section just to find one line item which is very time consuming. TurboTax has all my information from last year's tax forms. However, it prompted me several times to add this information and even go back to last year's return and confirm what numbers were provided! This year, I had to fill out a new form which TurboTax had all the required information in my return. It simply didn't have enough horsepower to generate the form itself. All in all, not the same this year which was really disappointing.
Date published: 2022-04-13
Rated 4 out of 5 by
2022 Fed and State filing from
Turbo Tax is worth it
Walks through quite easily. Review process is very useful.
Date published: 2022-04-13
Rated 5 out of 5 by
Glen 19 from
Turbo Tax 2021
I am a first time user and I would recommend the product to family and friends. It was user friendly and easy to understand. Thank you for a simplified process.
Date published: 2022-04-13
Rated 4 out of 5 by
DavidJP95 from
Great
Very helpful, very helpful very helpful very helpful
Date published: 2022-04-13
Rated 5 out of 5 by
VILLA01 from
Great experience!
For the past 5 years I've used Credit Karma to file, but they've change it to where you can only use a Cash app to file so when filing with Turbo Tax it gave me the option to have it deposited into my bank account. Please keep that option available!
Date published: 2022-04-13
Rated 5 out of 5 by
rfwlaw1 from
Turbo mTax is awesome
I had a terrific experience with turbo tax. I would certainly recommend it to my friendss
Date published: 2022-04-13
Rated 5 out of 5 by
Byrdlegs from
Turbo Tax is a great product!
I've been a Turbo Tax user for 20 years! It's straight forward and easy to use. I recommend it to others.
Date published: 2022-04-13
Rated 3 out of 5 by
Boston8 from
A couple of problems
I have used TurboTax for almost as many years as it has been out. This year I ran into 2 problems: It did not ask for federal estimated taxes for 2022 even though I have filed estimated taxes for several years. And it would not let me file for a a foreign tax credit, but rather insisted that I check the box for a deduction instead even though I only qualified for the standard deduction.
Date published: 2022-04-13
Rated 5 out of 5 by
Margaux0914 from
Really appreciated expert help
This was a big tax year for me, with a lot of fairly complicated forms that I wasn't used to dealing with. I really appreciated having someone who knew what they were doing step in to break things down, answer my questions, and help me move forward.
Date published: 2022-04-13
Rated 3 out of 5 by
LJH03076 from
Hidden Charges
I went to file for my non-resident taxes and even though I paid for Turbo Tax + one state I was charged by Turbo Tax for filing. I never used the product for NH taxes so I should have been allowed this for free. I could not find ANY way to override this so ended up providing my credit card AGAIN. Not happy
All TurboTax® Offerings Reviews - Page 1849
Date published: 2022-04-13