TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

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Rated 5 out of 5 by from Turbo Tax is a great product. Turbo Tax process is very easy to follow. Once you have the necessary data organized, it takes very little time to complete the entries. The clarification questions and answers helped me in several areas.
Date published: 2022-04-13
Rated 5 out of 5 by from Very helpful The rep who walked me through federal was very helpful. I’d definitely use turbo tax again.
Date published: 2022-04-13
Rated 4 out of 5 by from Not as good as CD software How come the online version this year couldn't pull from my CD desktop software I've used for years?
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo Tax ia an Awesome Program Filing was an awesome experience. So easy, it caused me to pause and review.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo Tax is Reliable and Consistent I've been using Turbo Tax for years now. I pay for the MAX Defense and the whole shebang. It's worth it every time. Taxes are so easy to complete and file. If you need support it's available all the time. Thankfully I didn't need help this year, that's because I remember the help I did get from last year's taxes with my investments. I spent hours with the tax pro and it was totally worth it. Why do anything else, when TurboTax does it all for you and more with the Intuit connection.
Date published: 2022-04-13
Rated 1 out of 5 by from Huge Error with Data Transfer from W2 The information in box 20 was not transferred over and there was no flag by the software. Without this information I was owing $3400 in NYS taxes. I had to go through and fill in the information manually because with the NYS taxes I paid, it did not make sense. Your software should have picked this up. I should not have to pay for the NYS product charge since it was faulty and I would have had to pay thousands if I had not found the error.
Date published: 2022-04-13
Rated 5 out of 5 by from TurboTax is Quick and Easy- User Friendly I love using Turbo Tax and have been using it for years! Worth every penny.
Date published: 2022-04-13
Rated 5 out of 5 by from Awesome and easy Way better than HR Block experience! Was very easy to navigate. Thank you!
Date published: 2022-04-13
Rated 1 out of 5 by from It missed an easy error Have used T/Tax for 21 years. Things were perfect until last year when I filed 2020 taxes. It said I was all set to efile. However, it missed that my IRA RMD amount was listed twice. The IRS rejected my file. I did not get any email notifications that it was rejected. Didn't catch that issue until a letter from IRS in Dec 2021 that they had my money but no tax filing. Same thing this year, no email notification that my return was rejected. Called T/Tax and that was fixed but I'm now caught in the IRS backlog mess this year so they cannot verify my AGI for 2020 as a check for 2021 so no efile, and I am once again filing by mail. We will see what happens next year before I give a good rating again.
Date published: 2022-04-13
Rated 5 out of 5 by from Bumpy Process took a little long and a little confusing but was able to complete it
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 1645
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is a great product. Turbo Tax process is very easy to follow. Once you have the necessary data organized, it takes very little time to complete the entries. The clarification questions and answers helped me in several areas.
Date published: 2022-04-13
Rated 5 out of 5 by from Very helpful The rep who walked me through federal was very helpful. I’d definitely use turbo tax again.
Date published: 2022-04-13
Rated 4 out of 5 by from Not as good as CD software How come the online version this year couldn't pull from my CD desktop software I've used for years?
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo Tax ia an Awesome Program Filing was an awesome experience. So easy, it caused me to pause and review.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo Tax is Reliable and Consistent I've been using Turbo Tax for years now. I pay for the MAX Defense and the whole shebang. It's worth it every time. Taxes are so easy to complete and file. If you need support it's available all the time. Thankfully I didn't need help this year, that's because I remember the help I did get from last year's taxes with my investments. I spent hours with the tax pro and it was totally worth it. Why do anything else, when TurboTax does it all for you and more with the Intuit connection.
Date published: 2022-04-13
Rated 1 out of 5 by from Huge Error with Data Transfer from W2 The information in box 20 was not transferred over and there was no flag by the software. Without this information I was owing $3400 in NYS taxes. I had to go through and fill in the information manually because with the NYS taxes I paid, it did not make sense. Your software should have picked this up. I should not have to pay for the NYS product charge since it was faulty and I would have had to pay thousands if I had not found the error.
Date published: 2022-04-13
Rated 5 out of 5 by from TurboTax is Quick and Easy- User Friendly I love using Turbo Tax and have been using it for years! Worth every penny.
Date published: 2022-04-13
Rated 5 out of 5 by from Awesome and easy Way better than HR Block experience! Was very easy to navigate. Thank you!
Date published: 2022-04-13
Rated 1 out of 5 by from It missed an easy error Have used T/Tax for 21 years. Things were perfect until last year when I filed 2020 taxes. It said I was all set to efile. However, it missed that my IRA RMD amount was listed twice. The IRS rejected my file. I did not get any email notifications that it was rejected. Didn't catch that issue until a letter from IRS in Dec 2021 that they had my money but no tax filing. Same thing this year, no email notification that my return was rejected. Called T/Tax and that was fixed but I'm now caught in the IRS backlog mess this year so they cannot verify my AGI for 2020 as a check for 2021 so no efile, and I am once again filing by mail. We will see what happens next year before I give a good rating again.
Date published: 2022-04-13
Rated 5 out of 5 by from Bumpy Process took a little long and a little confusing but was able to complete it
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 1645