TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

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Rated 4 out of 5 by from Good as usual except for a first time glitch I have used Turbo Tax since it very first offering. I have, and still do, like using the software as it's highly intuitive and makes filing my somewhat complex return fairly easy. I've never had an issue with my eFile returns being accepted electronically until this year. There was a problem with my 1099B having a Foreign Tax Credit recognized as being in the right place, i.e., a deduction on schedule A or a credit towards my tax liability. As I was entering the 1099B data, I don't recall a question being asked about where I wanted the credit to land. Through several attempts at manually entering data on the appropriate 1099 form, I was finally able to eFile the Federal and State tax returns; in short order, both were rejected. When I went back to the software to try and resolve the rejection issue, Turbo Tax provide enough help to resolve the problem and I was able to electronically refile both returns which, happily, were accepted. In all the years I've been using Turbo Tax, this was the first glitch I have encountered. Though unhappy that my returns were initially rejected, I am very pleased that Turbo Tax provided the assistance I needed to refile successfully. The Star rating of four is meant to be 4.5 as I am still pleased with the overall value of the product, and I will purchase the software next year.
Date published: 2022-04-16
Rated 5 out of 5 by from Awesome!!! Great and saved me a Ton of money. Laura was great and understood the scenario real fast
Date published: 2022-04-16
Rated 5 out of 5 by from I love TurboTax I have been using TurboTax to do my taxes for over 20 years. It has never failed me. I recommend it.
Date published: 2022-04-16
Rated 5 out of 5 by from Helpful tool-beware of buying extras you dont need This made doing my taxes easier than I expected. However, I guess I purchased some identity protection that I really did not want or need.
Date published: 2022-04-16
Rated 5 out of 5 by from My Appreciation to Turbo Tax I just would like to thank Russell, a tax expert with Turbo Tax for his generous help with me filing my taxes. If it wasn't for tax experts I wouldn't have known about any wrong I've did on my taxes the moment that they were being filed, thank you so much Russell for helping me file my taxes as if I knew what I was doing.
Date published: 2022-04-16
Rated 5 out of 5 by from 10th Year and Still Loving TurboTax Even as life gets complicated, I can depend on TurboTax to keep our taxes organized and easy to file.
Date published: 2022-04-16
Rated 5 out of 5 by from Removes Stress from Tax Filing Been a TurboTax user for many years and always come back to it because it is a trustworthy program and reduces the stress of tax filing. We typically owe and I handle the filing so I can wait until the filing deadline approaches and I know I can rely on TurboTax to help me get it done quickly and accurately every time. Plus the e-Filing is fantastic! Saves trees and lives :)
Date published: 2022-04-16
Rated 4 out of 5 by from TurboTax online is ok I used the online version and found it not as good as the downloaded version that I've used before. You are not able to view forms until you're done and I found some of the flow to be confusing. It was not easy to get back to sections that I needed to return to at times.
Date published: 2022-04-16
Rated 5 out of 5 by from Awesome Was very helpful, especially navigating all of the different options
Date published: 2022-04-16
Rated 5 out of 5 by from Love TurboTax I always do my taxes with TurboTax. This year I had a question with one of the forms. I had TurboTax call me. The expert quickly called me back and assisted me with great precision.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1423
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Good as usual except for a first time glitch I have used Turbo Tax since it very first offering. I have, and still do, like using the software as it's highly intuitive and makes filing my somewhat complex return fairly easy. I've never had an issue with my eFile returns being accepted electronically until this year. There was a problem with my 1099B having a Foreign Tax Credit recognized as being in the right place, i.e., a deduction on schedule A or a credit towards my tax liability. As I was entering the 1099B data, I don't recall a question being asked about where I wanted the credit to land. Through several attempts at manually entering data on the appropriate 1099 form, I was finally able to eFile the Federal and State tax returns; in short order, both were rejected. When I went back to the software to try and resolve the rejection issue, Turbo Tax provide enough help to resolve the problem and I was able to electronically refile both returns which, happily, were accepted. In all the years I've been using Turbo Tax, this was the first glitch I have encountered. Though unhappy that my returns were initially rejected, I am very pleased that Turbo Tax provided the assistance I needed to refile successfully. The Star rating of four is meant to be 4.5 as I am still pleased with the overall value of the product, and I will purchase the software next year.
Date published: 2022-04-16
Rated 5 out of 5 by from Awesome!!! Great and saved me a Ton of money. Laura was great and understood the scenario real fast
Date published: 2022-04-16
Rated 5 out of 5 by from I love TurboTax I have been using TurboTax to do my taxes for over 20 years. It has never failed me. I recommend it.
Date published: 2022-04-16
Rated 5 out of 5 by from Helpful tool-beware of buying extras you dont need This made doing my taxes easier than I expected. However, I guess I purchased some identity protection that I really did not want or need.
Date published: 2022-04-16
Rated 5 out of 5 by from My Appreciation to Turbo Tax I just would like to thank Russell, a tax expert with Turbo Tax for his generous help with me filing my taxes. If it wasn't for tax experts I wouldn't have known about any wrong I've did on my taxes the moment that they were being filed, thank you so much Russell for helping me file my taxes as if I knew what I was doing.
Date published: 2022-04-16
Rated 5 out of 5 by from 10th Year and Still Loving TurboTax Even as life gets complicated, I can depend on TurboTax to keep our taxes organized and easy to file.
Date published: 2022-04-16
Rated 5 out of 5 by from Removes Stress from Tax Filing Been a TurboTax user for many years and always come back to it because it is a trustworthy program and reduces the stress of tax filing. We typically owe and I handle the filing so I can wait until the filing deadline approaches and I know I can rely on TurboTax to help me get it done quickly and accurately every time. Plus the e-Filing is fantastic! Saves trees and lives :)
Date published: 2022-04-16
Rated 4 out of 5 by from TurboTax online is ok I used the online version and found it not as good as the downloaded version that I've used before. You are not able to view forms until you're done and I found some of the flow to be confusing. It was not easy to get back to sections that I needed to return to at times.
Date published: 2022-04-16
Rated 5 out of 5 by from Awesome Was very helpful, especially navigating all of the different options
Date published: 2022-04-16
Rated 5 out of 5 by from Love TurboTax I always do my taxes with TurboTax. This year I had a question with one of the forms. I had TurboTax call me. The expert quickly called me back and assisted me with great precision.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1423