TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

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Rated 5 out of 5 by from TurboTax always fast Was able to log in in and finish my taxes in about 10 minutes
Date published: 2022-01-19
Rated 5 out of 5 by from So easy to do! I absolutely love turbo tax! I’ve been using it for the past 5 years and I am never going back.
Date published: 2022-01-19
Rated 5 out of 5 by from TurboTax is great! I have used TurboTax for a few years now and will continue to. It is convenient and user friendly and they are there to help you every step of the way!
Date published: 2022-01-19
Rated 4 out of 5 by from Efficient I was able to finish my taxes fast and easy. Recommend to anyone
Date published: 2022-01-19
Rated 5 out of 5 by from Fast and easy! It was fast and easy, and only took minutes! Definitely recommend.
Date published: 2022-01-19
Rated 4 out of 5 by from 7 years of turbo tax filing Overall, turbo tax has become much more saturated with "upgrades" and add ons in the past two years than when it started and I could file for free. The website claims "free" filing what they don't share is that only certain features qualify for free filings and that's if you have the easiest type of filing like I do as single, no dependents, one employer for years. This time I had issues with choosing the self-employed option and then it wouldn't let me not file it that way which was $90 as opposed to $40. I had to call customer service for the refund/credit and at first I got a rep who was not educated on what to do with my order so there was another rep on the other line trying to help him, I had to hang up after 25 minutes of no resolution and go back to work. The second time I called in the morning so I was prepared to be on hold for 30 minutes,I was pleasantly surprised when I got Carol as my rep and she was able to help me in less than 12 minutes. She was pleasant the whole time and never put me on hold to figure out what she had to do. Now that what I didn't enjoy about the website is out of the way, I will say it is very user friendly and breaks things down each step of the way. It makes me feel secure when it checks all the possible deductions routes and reviews it for any flags before sending to the IRS. I continue to use this application because of it's user friendly features and to me it's worth paying 40 bucks to file it. Please just stop shoving add ons and upgrades in every step of the filing, one "No" should be sufficient.
Date published: 2022-01-19
Rated 5 out of 5 by from awesom Simple to use! husband will do his also! highly recommended
Date published: 2022-01-19
Rated 5 out of 5 by from Great Job Very good, professional was able to handle all my questions.
Date published: 2022-01-19
Rated 5 out of 5 by from Amazing Turbo tax was very easy to navigate from uploading W2's to entering income information.
Date published: 2022-01-19
Rated 5 out of 5 by from Turbo Tax is amazing! I have used Turbo Tax for the past 8 years. It is so quick and easy!
Date published: 2022-01-19
All TurboTax® Offerings Reviews - Page 108
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax always fast Was able to log in in and finish my taxes in about 10 minutes
Date published: 2022-01-19
Rated 5 out of 5 by from So easy to do! I absolutely love turbo tax! I’ve been using it for the past 5 years and I am never going back.
Date published: 2022-01-19
Rated 5 out of 5 by from TurboTax is great! I have used TurboTax for a few years now and will continue to. It is convenient and user friendly and they are there to help you every step of the way!
Date published: 2022-01-19
Rated 4 out of 5 by from Efficient I was able to finish my taxes fast and easy. Recommend to anyone
Date published: 2022-01-19
Rated 5 out of 5 by from Fast and easy! It was fast and easy, and only took minutes! Definitely recommend.
Date published: 2022-01-19
Rated 4 out of 5 by from 7 years of turbo tax filing Overall, turbo tax has become much more saturated with "upgrades" and add ons in the past two years than when it started and I could file for free. The website claims "free" filing what they don't share is that only certain features qualify for free filings and that's if you have the easiest type of filing like I do as single, no dependents, one employer for years. This time I had issues with choosing the self-employed option and then it wouldn't let me not file it that way which was $90 as opposed to $40. I had to call customer service for the refund/credit and at first I got a rep who was not educated on what to do with my order so there was another rep on the other line trying to help him, I had to hang up after 25 minutes of no resolution and go back to work. The second time I called in the morning so I was prepared to be on hold for 30 minutes,I was pleasantly surprised when I got Carol as my rep and she was able to help me in less than 12 minutes. She was pleasant the whole time and never put me on hold to figure out what she had to do. Now that what I didn't enjoy about the website is out of the way, I will say it is very user friendly and breaks things down each step of the way. It makes me feel secure when it checks all the possible deductions routes and reviews it for any flags before sending to the IRS. I continue to use this application because of it's user friendly features and to me it's worth paying 40 bucks to file it. Please just stop shoving add ons and upgrades in every step of the filing, one "No" should be sufficient.
Date published: 2022-01-19
Rated 5 out of 5 by from awesom Simple to use! husband will do his also! highly recommended
Date published: 2022-01-19
Rated 5 out of 5 by from Great Job Very good, professional was able to handle all my questions.
Date published: 2022-01-19
Rated 5 out of 5 by from Amazing Turbo tax was very easy to navigate from uploading W2's to entering income information.
Date published: 2022-01-19
Rated 5 out of 5 by from Turbo Tax is amazing! I have used Turbo Tax for the past 8 years. It is so quick and easy!
Date published: 2022-01-19
All TurboTax® Offerings Reviews - Page 108