TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

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Rated 2 out of 5 by from TurboTax is expensive This year was not easy to efile and the cost to file was ridiculous
Date published: 2022-04-18
Rated 1 out of 5 by from Made me pa7 $160 because of $15 Sold one $15 investment, made me upgrade to ‘premium’ for $169 with state taxes and didn’t get anything out of other ‘benefits’
Date published: 2022-04-18
Rated 4 out of 5 by from Liked the added human help Everything went well. I appreciated being able to talk to a live person about my taxes.
Date published: 2022-04-18
Rated 5 out of 5 by from Makes Taxes Easy Very user friendly and makes the tax filing process easy!
Date published: 2022-04-18
Rated 1 out of 5 by from Not helpful for tricky tax situations Not helpful in guiding you through living in one state, working in another. I live in NJ and work in NYC and it's very complicated, there is a part where they ask you what state wages to remove when filing your NJ return and there's no guidance on which to select, if any. Also, overall it's annoying that if you want to change one thing in one section, you have to re-answer the questions in that section after making your change. Beware also if you receive UEI, because they spring an extra fee for filing if you have UEI information to report for 2021. Also, TurboTax is not helpful if you're trying to locate previous year income and tax credit information. If I've filed with TT in previous years, why wouldn't it automatically be able to retrieve information like how many years I claimed the Opportunity Tax Credit for, or even at least guide me on where to look for such information? There are many missed opportunities for transfer of useful information here.
Date published: 2022-04-18
Rated 4 out of 5 by from Great Product!! The easiest tax form I have ever filled and submitted!
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is great I have been using TurboTax for many years and it has always made doing taxes alot easier.
Date published: 2022-04-18
Rated 5 out of 5 by from my tax expert helped me had a bump with claiming my crypto, but a lady called me and helped.
Date published: 2022-04-18
Rated 1 out of 5 by from No support for rental QBI Leaves entries blank in a rental QBI worksheet, with no help at all
Date published: 2022-04-18
Rated 1 out of 5 by from A complete rip of if your not making thousands Thanks to the fees I only made 16 dollars this year
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 919
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from TurboTax is expensive This year was not easy to efile and the cost to file was ridiculous
Date published: 2022-04-18
Rated 1 out of 5 by from Made me pa7 $160 because of $15 Sold one $15 investment, made me upgrade to ‘premium’ for $169 with state taxes and didn’t get anything out of other ‘benefits’
Date published: 2022-04-18
Rated 4 out of 5 by from Liked the added human help Everything went well. I appreciated being able to talk to a live person about my taxes.
Date published: 2022-04-18
Rated 5 out of 5 by from Makes Taxes Easy Very user friendly and makes the tax filing process easy!
Date published: 2022-04-18
Rated 1 out of 5 by from Not helpful for tricky tax situations Not helpful in guiding you through living in one state, working in another. I live in NJ and work in NYC and it's very complicated, there is a part where they ask you what state wages to remove when filing your NJ return and there's no guidance on which to select, if any. Also, overall it's annoying that if you want to change one thing in one section, you have to re-answer the questions in that section after making your change. Beware also if you receive UEI, because they spring an extra fee for filing if you have UEI information to report for 2021. Also, TurboTax is not helpful if you're trying to locate previous year income and tax credit information. If I've filed with TT in previous years, why wouldn't it automatically be able to retrieve information like how many years I claimed the Opportunity Tax Credit for, or even at least guide me on where to look for such information? There are many missed opportunities for transfer of useful information here.
Date published: 2022-04-18
Rated 4 out of 5 by from Great Product!! The easiest tax form I have ever filled and submitted!
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is great I have been using TurboTax for many years and it has always made doing taxes alot easier.
Date published: 2022-04-18
Rated 5 out of 5 by from my tax expert helped me had a bump with claiming my crypto, but a lady called me and helped.
Date published: 2022-04-18
Rated 1 out of 5 by from No support for rental QBI Leaves entries blank in a rental QBI worksheet, with no help at all
Date published: 2022-04-18
Rated 1 out of 5 by from A complete rip of if your not making thousands Thanks to the fees I only made 16 dollars this year
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 919